Farmison & Co Reviews - www.farmison.com

★★★☆☆
3 / 5
53% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Farmison & Co - www.farmison.com
Farmison & Co - www.farmison.com

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Latest Reviews

★★★★★

“Incredible steaks!!”

Written on: 26/10/2014 by Chall363636 (1 review written)

Just had some of Farmison's steaks at a horse trials near Lincoln and they were amazing, very tender and full of flavour. Also sampled some venison sausages which I will definitely be ordering from their site. Excellent produce… Read Full Review

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★★★★★

“Came in Through Amazon Here to Stay”

Written on: 03/09/2014

Writing this review, because I came to Farmison through Amazon, had recommended to a friend, but they had found negative reviews of the company on this site, which I found misrepresented my experience. To the reviewer who says there's nothing about subscribing in the small print, it's in the title "Monthly Meat Box" and all over the small print. When I purchased it I was left in no doubt I was having a regular box. Have been completely thrilled with all the produce, but would recommend… Read Full Review

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★☆☆☆☆

“not telling you everything”

Written on: 28/08/2014 by Judah381 (1 review written)

Farmison will never let you know on the website or even in the email (apart from in small print) that you are signed in to a subscription (at no point does that word even occur in the email I got). I thought I was getting a one off deal from amazon but apparently not. There was nothing on my account page to say I had a subscription and I received no emails warning me of another impending order. just 50 less in my bank account that I wasn't aware of and a text message telling me about 20… Read Full Review

Dee.53's Comment

Written on: 07/09/2014

I came to Farmison via an Amazon voucher. It was VERY clear that this was a regular box but that you could opt out at any time. I was very pleased with the quality and amount of meat and veg in my box(es) but didn't want one every week. I phoned them up and they were really helpful. I get my box every other week.
If Amazon have another offer, I recommend people try them.

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★★★★★

“Just about as good as it gets”

Written on: 01/07/2014 by Cassandra309 (1 review written)

All Farmison meat is delivered fresh; packed in ice and top quality meat at that. It distresses me to hear about the moaning Minnie's on this site whom would be unhappy about absolutely anything. If you really don't like Farmison then go buy from somewhere else… Read Full Review

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★★★☆☆

“Don't trust the reviews on their website”

Written on: 04/06/2014 by BigDave1972 (1 review written)

I usually purchase a months worth of bacon and sausages from them to freeze and have generally been very happy, although I wasn't very pleased about the Parcelforce delivery guy kicking my front door because he couldn't be bothered putting the boxes down and ringing the bell. The only problem I have is that if you leave a not too good review on their website about one of their products, ie. I found one type of their bacon a bit salty, and they do not like your review they will remove it from… Read Full Review

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★☆☆☆☆

“Terrible, terrible, terrible.”

Written on: 04/04/2014 by MichaelBvlomkist (1 review written)

I have been ignored despite direct contact with an owner and several submissions to their online feedback form and twitter. My garlic arrived mouldy. The mean was aswful despite being cooked properly to a tried and tested recipe. The mushrooms were going off and one of the partridges was very bloody. I don't mind paying extra for quality but you don't get quality with this company. Why they insist on ignoring me I do not know… Read Full Review

Bigdave1972's Response to MichaelBvlomkist's Review

Written on: 04/06/2014

I've left bad reviews & they don't publish them, only the good ones. Therefore you can't trust the good reviews.

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★☆☆☆☆

“No response to customer service”

Written on: 12/03/2014 by 369Kelley (1 review written)

Ordered a cheese box as a treat for christmas. They sent a replacement cheese for the cheese bomb which was horrrible. One of the other cheeses was covered in mould - the bad kind of cheese mould which you can't eat. Have emailed them several times and nobody has come back to me. Go somewhere else… Read Full Review

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★☆☆☆☆

“Use another company”

Written on: 07/02/2014 by Llaughlin (1 review written)

I originally wrote this review on the company website but it was taken down the same day. We have used farmison weekly essential boxes since November and have only had a good experience with 2 of the boxes. The products are generally good, it's the customer service that is the issue. There is no communication between management and staff. We have been trying to change the delivery day since the beginning of December with no success. We have been sent rotten /bad food and had to deal with a… Read Full Review

Bigdave1972's Response to Llaughlin's Review

Written on: 04/06/2014

Try Musclefood, cheaper & better quality. See reviews.

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★☆☆☆☆

“You won't get what you order!”

Written on: 01/02/2014 by Ken260371 (1 review written)

This is my worst online experience. I ordered 8 cheese items for a New Year's Eve party. We were informed on New Year's Eve that they would not be arriving until Jan 2nd. When they arrived 5 out of 8 items were substituted. Worst customer service I've ever encountered. … Read Full Review

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★☆☆☆☆

“Catalogue of problems”

Written on: 19/01/2014

Lots of initial problems trying to place 1st order, put down to IT problems. Eventually placed order and on the date it should arrived, nothing. Emailed Farmison the next morning and after a while the response was that due to an IT problem the date I chose was not available for my postcode. I cancelled the order, although I was offered a selection of cheeses as an apology. Couple on months on and I decide to give them ago again. Date for delivery comes and goes, nothing arrives. Emailed them… Read Full Review

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★☆☆☆☆

“Is there no escape!”

Written on: 12/01/2014 by SDStewart (1 review written)

So, everyone deserves a fair chance, and everyone makes mistakes, however, in my opinion and experience, beware of dealing with Farmison. The trial boxes go well (with good, if expensive produce). Then comes holiday time and I ask to delay a box by a week- which is acknowledged and agreed. The new delivery date is planned to co-incide with a dinner party. On the day of the party (despite the 'Your box is on the way' email)- nothing appears by mid afternoon. I email, then call, only to be… Read Full Review

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★★★★★

“The food is as fantastic as the customer service”

Written on: 20/12/2013 by JohnLennonLover21 (1 review written)

Having shopped online for the last couple of years and had many disappointing results, I have to say how refreshing it is to order from a fresh online food store and actually get what I ordered! My first order has just arrived as expected and I've placed an order for Christmas. I'd highly recommend this company to anyone. … Read Full Review

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★☆☆☆☆

“Order 1 thing receive another”

Written on: 19/12/2013 by jon.knott (1 review written)

I have just received an order where I had ordered Highland beef (specifically as my family used to raise them and this would have been a great surprise from my father over Christmas). Instead they have sent me an alternative beef. When I have contacted them they have referred me to their T&C's which they believe allows them to send you whatever they see as a comparable alternative. Their claim that they offer excellent customer service was not demonstrated here and there attitude is well there… Read Full Review

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★☆☆☆☆

“shabby treatment of first time customer”

Written on: 11/10/2013 by junorising (1 review written)

I ordered a fruit box, a fruit and veg box, a meat box and a cheese, ham and pickle box. First the good: great meat, great packaging. And then there's the rest: Beware, they consolidate orders so if, as happened in my case, 2 boxes arrived an hour before the last, you will have no way of knowing whether everything is there, as everything is mixed up with little rhyme nor reason, with cheese in one box with fruit, ham in with meat and all the fruit and veg split between the boxes, very… Read Full Review

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★★★★★

“Superb quality and excellent flavour!!!”

Written on: 09/07/2013 by kayshuxlee (1 review written)

Got a second delivery from Farmison at the weekend ready for a family BBQ. What a fantastic day we had. The parcel arrived early Saturday morning so I didnt have the hassle of fighting the supermarkets. The delivery driver was friendly and helped me with the boxes. The quality of the meat was excellent and friends and family all asked where the meat had come from - even saying it tastes how meat should. I got the Family entertaining box for 8-10 people and then got some extra Rib Eye Steaks… Read Full Review

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★★★★★

“Fantastic quality food - even better customer...”

Written on: 04/07/2013 by gib3369 (3 reviews written)

I have just had my second order of meat from Farmison. As well as a meat box I ordered the Sunday dinner in a box. I stated that I couldn't eat egg based condiments. Well they sent me Horseradish sauce which contains egg yolk. I contacted them on FB and within 30 mins they had refunded me £5 and sent a voucher code for £5 off my next order. The quality of the meat is fantastic and you know that you are eating ethically farmed food. Delivery is free over £50 and you can pick the day… Read Full Review

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★★★★★

“Bring the farm to the table”

Written on: 02/07/2013 by johnatbetsofmates (1 review written)

This website is wonderful. It's not your traditional online grocer. Care is taken to select the best cut of meat, packaging is wonderful and gives you an idea of where this came from. Once cooked the meat is in a league of it's own. I had the Picanha steaks last night, and they're the most fun steaks I've had. I don't think I'll eat steak anywhere else again! Delivery is via Parcelforce, so logistics are reliable, and they even do free delivery on orders over £50. If you love food, and… Read Full Review

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★★★★★

“Discovered a great way to feed the family Farm Produce”

Written on: 18/06/2013

Delighted with the service so far from Farmison & Co. Came across them whilst searching the web for quality meat in February when the horse meat scandal was running wild. The staff are very helpful and quick to answer questions I have had to ask. The deliveries have all been on time so far (touch wood). The come in a nice box and well packaged with ice - food has always been nice and cold. They often have a number of Meat Boxes available which for my family have been great value and the… Read Full Review

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★★★★★

“Really great produce I can't get from the Supermarket”

Written on: 17/06/2013 by mark1979smith (1 review written)

Was recommended farmison.com by a friend in the office. Have placed 2 orders with them so far and have been very impressed on both occasions. Normally opt for a Saturday delivery and they are able to get it to me before 10am on the morning. The quality of the meat and fruit & veg they have supplied has been of noticeable, exceptional quality. I am now ordering all of my meat and greengrocery with them every fortnight and the odd bit of cheese which is also of a superb standard. I am… Read Full Review

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