Eebria Reviews - www.eebria.com

★★★★★
4.7 / 5
97
95% of users recommend this
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Latest Reviews

★★★★★

“On-line shopping made easy, even for a dinosaur”

Written on: 23/08/2016

I have placed a number of beer orders through EEBRIA in the last few months and I am very impressed. The web site is easy enough to use and has plenty of choice. Delivery is swift and when things didn't go to plan on one occasion,they very quickly sorted it. EEBRIA definitely have the customer care end sorted. I will certainly continue to use the site and won't hesitate to recommend it to others-in fact,I already have. For me an improvement would include the addition of a prompt/bar to "add to… Read Full Review

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★★★★★

“Good quality and fast dispatch”

Written on: 22/08/2016 by drjennie (1 review written)

Website was well designed and easy to use. Good range of products and prices. Customer service and the speed at which they replied back to my enquiries were superb and fast. After making an order, an email confirmation was sent detailing that we could track our delivery from the website if we wish to. The items were ordered on Friday morning and dispatched soon after. We received the items Monday morning with another email notifying me that we should have received the order. This is a service… Read Full Review

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★★★★★

“what an experience ”

Written on: 09/08/2016 by richard85pye (1 review written)

Eebria is a fantastic site. I made my first order on Saturday and it turned up on the Tuesday. That's pretty damn efficient when you order on a weekend. The site is really easy to navigate and its great that they are helping support local brewers. I look forward to ordering more. They keep in contact with you to keep you up to date on your order. Id highly recommend you try… Read Full Review

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★☆☆☆☆

“Overpriced and unreliable”

Written on: 04/08/2016 by nicquest (1 review written)

I placed my third order for some Crate cans via Eebria a week ago. As I collect beercans the condition of the cans is paramount to me. I made this crystal clear at the point of purchase as I had had previous issues with Crate cans ordered via Eebria arriving damaged. I had an e-mail response cnfirming that the message had been passed to Crate and that care would be taken with my order. However, as soon as I picked the cans from the post office I knew straightaway that there was going to be a… Read Full Review

Eebria's Response to nicquest's Review

Written on: 09/08/2016

Hi,

I’m sorry that your recent experience of EeBria did not meet your expectations.

With any courier shipping of beers there is an inherent risk of damage. Whilst all the beers arrived completely intact, they had some scuffs and scratches. They would however be perfectly fit for purpose for a customer that was not using them for a can collection. We accepted that they were not in perfect condition for your need, so out of goodwill offered to collect the beers and give you a full refund. You rejected this offer and have chosen to keep the cans instead.

As a marketplace website, where all of the beers are sent to you directly from the brewery, whilst we provide courier safe packaging to ensure the beers arrive intact, we (as in EeBria) are unable to personally ensure that the items are packed with any additional packaging than the packaging we provide. As you mention we passed your requirements over to the brewery, but we don’t have any control over what additional packaging they provided. Given we rely on courier shipping, we are simply not able to guarantee pristine cans every time.

Regards,
EeBria Team

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★★★★★

“Eebria is a stroke of genius!”

Written on: 16/07/2016 by Guadalupe488 (1 review written)

Eebria is a stroke of genius! Not only does it have my favourite beer at a lot less than you can buy it in the shops, but it's delivered to your door saving my back from having to carry a multitude of cans back home… Read Full Review

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★★★★☆

“Good service, easy to order”

Written on: 11/07/2016 by ChrisiK (1 review written)

Booking the order on line was easy and the products arrived speedily I would have preferred to have notice that the order was ut for delivery and ideally a delivery time slot… Read Full Review

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★★★★★

“Beer Beer Beer”

Written on: 26/06/2016 by 231Barton (1 review written)

Great service, delivery on time, good selection of beers in both boxes received to date. A nice write up of each beer is very handy too. Keep up the good work… Read Full Review

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★★★★★

“Beer Delivery”

Written on: 25/06/2016 by ypHodges275 (1 review written)

I have used EEbria twice now and the service has been brilliant. Easy to use website, good communication and quick delivery. Can't ask for more !!… Read Full Review

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★★★★★

“Interesting Reliable Tasty Beers ”

Written on: 10/06/2016 by Graham364 (1 review written)

Can't grumble ,order delicious beers Arrive on time Drink up ,order again ,had one issue resolved immediately… Read Full Review

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★★★★★

“Didn't even notice ”

Written on: 05/06/2016 by Madelynh148 (1 review written)

Much quicker than I expected. Everything arrived in perfect nick. Highly recommended… Read Full Review

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★★★★★

“Great”

Written on: 05/06/2016 by Myrick157 (1 review written)

Friendly customer service, prompt delivery, great product!… Read Full Review

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★★★★☆

“Gift card”

Written on: 02/06/2016 by Judejo (1 review written)

I bought this discovery club package for my son in laws birthday as he loves trying new beers etc . It would have been good had you a gift card I could have down loaded to send to him ,but wonderful service otherwise ,he is delighted with his present… Read Full Review

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★★★★★

“Beer by post”

Written on: 24/05/2016 by pshearduk (2 reviews written)

What's not to like!! Vocation breweries straight to my door.. great packaging and fast delivery! bottoms up!… Read Full Review

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★★★★★

“Great service and product”

Written on: 06/05/2016 by 84Guthrie (1 review written)

Easy to use website, fantastic service, good communication - items arrived as promised, and easily trackable via parcelforce link. Products of excellent quality. Can't fault. Brilliant site to order beers direct from source with standardised shipping costs… Read Full Review

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★☆☆☆☆

“Good range but very slow delivery and no response to...”

Written on: 21/04/2016 by 423Brennan (1 review written)

9 days to receive my order of cloudwater dipa v3 is frankly pretty poor. Especially so when the brewery themselves are insisting its drunk fresh. Placed my order pretty soon after it was available online. I understand eebria are the middle men in all this and the beer goes direct from brewery to customer so perhaps that explains the delay? Well cloudwater brewery and parcelforce depot in manchester are opposite one another. Same street. Spitting distance infact. No really, check google maps… Read Full Review

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★★★★★

“Fantastic fresh beer!”

Written on: 12/04/2016 by hackney_beer_wanker (1 review written)

I've used Eebria a few times and having received a fantastic service from them and the three different breweries I've ordered from I can confidently say that it's a great service! In this day in age, craft breweries each have a fairly sizeable range, so being able to get fresh beer direct from them, quickly and with a clear flat postage rate is great! The packaging has been sturdy and safe each time too, even protecting branded glassware (so good in fact that I can reuse the boxes for… Read Full Review

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★★★★★

“Excellent service and quality beers”

Written on: 02/04/2016 by oggyUK (1 review written)

Great selection of interesting beers at eebria. I ordered a case from the good people of Windswept up in Lossiemouth. The beer delivery was spot on - on time, well packaged etc. I've already recommended this website to my friends and it's such a welcome departure from your usual supermarket bottles. Excellent work! Next up I'll be trying the Cloudwater beers from sunny Manchester. These guys are doing some very creative brewing and the critics are going nuts for them. eebria has made it… Read Full Review

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★★★★★

“best beer”

Written on: 25/03/2016 by Precious190 (1 review written)

Amazing beer to enjoy but take care they are strong. Delivery incredibly quick less than two days from order to receiving product… Read Full Review

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★★★★★

“I like Kernel beers and the fact they can be delivered - ”

Written on: 17/03/2016 by AdolfoMoore113 (1 review written)

- so quickly and efficiently is surely the the path to hell!… Read Full Review

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★★★★★

“Perfect”

Written on: 11/03/2016 by Kayden260 (1 review written)

A perfect delivery of a perfect product. Time to dive into this lovely box of beer Highly recommended… Read Full Review

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