Eebria Reviews - www.eebria.com

★★★★★
4.7 / 5
103
95% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Eebria online beer”

Written on: 17/09/2016 by NoeLarsen (1 review written)

A very easy to navigate website. Plenty of choice with many beers I've never heard of before. The order arrive quickly and well before the estimate. I will definitely be using this service again… Read Full Review

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★★★★★

“Excellent service”

Written on: 15/09/2016 by KateSG (1 review written)

Very easy process with great communication and very quick delivery. Would recommend and use again. The product itself....Wild Horse Beer is simply superb. Great beer and great company… Read Full Review

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★★★☆☆

“Good idea but average execution”

Written on: 08/09/2016 by Giraffe247 (1 review written)

On the face if it, the concept is great and allows you to access beers straight from suppliers that don't sell direct to the customers on the web. The reality is that, because eebria do not have control of the order fulfilment (this is handled by the breweries themselves), this part of the process seems to be open to errors with both of the orders that I have placed suffering from problems at the shipping stage which resulted in late deliveries. On the plus side, everything was packaged very… Read Full Review

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★★★★★

“Brilliant!”

Written on: 08/09/2016 by ReynaldoMeier298 (1 review written)

Product of excellent quality and much appreciated. Speedy delivery… Read Full Review

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★★★★☆

“excellent service, miserable delivery”

Written on: 02/09/2016 by jsnaughton (1 review written)

I ordered 3 boxes of beer from Gadd's and the order process couldn't be improved - easy to use website and good communication the whole way through. Delivery arrived when expected. However, given the nature of the what is being shipped, it's going to be bulky and the courier refused to bring it into the house, watching as my wife had to lug them through the door. Little uncharitable to say the least. No reflection on EEbria but if that's the courier's policy, some notice would be appreciated… Read Full Review

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★★★★★

“Great Supplier”

Written on: 31/08/2016 by twyfordmike (1 review written)

Easy to understand website with efficient customer service. I've now had three deliveries from a London based craft brewery, happy with all. One fixed payment per delivery, regardless of size, fully trackable via Parcelforce… Read Full Review

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★★★★★

“On-line shopping made easy, even for a dinosaur”

Written on: 23/08/2016

I have placed a number of beer orders through EEBRIA in the last few months and I am very impressed. The web site is easy enough to use and has plenty of choice. Delivery is swift and when things didn't go to plan on one occasion,they very quickly sorted it. EEBRIA definitely have the customer care end sorted. I will certainly continue to use the site and won't hesitate to recommend it to others-in fact,I already have. For me an improvement would include the addition of a prompt/bar to "add to… Read Full Review

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★★★★★

“Good quality and fast dispatch”

Written on: 22/08/2016 by drjennie (1 review written)

Website was well designed and easy to use. Good range of products and prices. Customer service and the speed at which they replied back to my enquiries were superb and fast. After making an order, an email confirmation was sent detailing that we could track our delivery from the website if we wish to. The items were ordered on Friday morning and dispatched soon after. We received the items Monday morning with another email notifying me that we should have received the order. This is a service… Read Full Review

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★★★★★

“what an experience ”

Written on: 09/08/2016 by richard85pye (1 review written)

Eebria is a fantastic site. I made my first order on Saturday and it turned up on the Tuesday. That's pretty damn efficient when you order on a weekend. The site is really easy to navigate and its great that they are helping support local brewers. I look forward to ordering more. They keep in contact with you to keep you up to date on your order. Id highly recommend you try… Read Full Review

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★☆☆☆☆

“Overpriced and unreliable”

Written on: 04/08/2016 by nicquest (1 review written)

I placed my third order for some Crate cans via Eebria a week ago. As I collect beercans the condition of the cans is paramount to me. I made this crystal clear at the point of purchase as I had had previous issues with Crate cans ordered via Eebria arriving damaged. I had an e-mail response cnfirming that the message had been passed to Crate and that care would be taken with my order. However, as soon as I picked the cans from the post office I knew straightaway that there was going to be a… Read Full Review

Eebria's Response to nicquest's Review

Written on: 09/08/2016

Hi,

I’m sorry that your recent experience of EeBria did not meet your expectations.

With any courier shipping of beers there is an inherent risk of damage. Whilst all the beers arrived completely intact, they had some scuffs and scratches. They would however be perfectly fit for purpose for a customer that was not using them for a can collection. We accepted that they were not in perfect condition for your need, so out of goodwill offered to collect the beers and give you a full refund. You rejected this offer and have chosen to keep the cans instead.

As a marketplace website, where all of the beers are sent to you directly from the brewery, whilst we provide courier safe packaging to ensure the beers arrive intact, we (as in EeBria) are unable to personally ensure that the items are packed with any additional packaging than the packaging we provide. As you mention we passed your requirements over to the brewery, but we don’t have any control over what additional packaging they provided. Given we rely on courier shipping, we are simply not able to guarantee pristine cans every time.

Regards,
EeBria Team

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★★★★★

“Eebria is a stroke of genius!”

Written on: 16/07/2016 by Guadalupe488 (1 review written)

Eebria is a stroke of genius! Not only does it have my favourite beer at a lot less than you can buy it in the shops, but it's delivered to your door saving my back from having to carry a multitude of cans back home… Read Full Review

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★★★★☆

“Good service, easy to order”

Written on: 11/07/2016 by ChrisiK (1 review written)

Booking the order on line was easy and the products arrived speedily I would have preferred to have notice that the order was ut for delivery and ideally a delivery time slot… Read Full Review

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★★★★★

“Beer Beer Beer”

Written on: 26/06/2016 by 231Barton (1 review written)

Great service, delivery on time, good selection of beers in both boxes received to date. A nice write up of each beer is very handy too. Keep up the good work… Read Full Review

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★★★★★

“Beer Delivery”

Written on: 25/06/2016 by ypHodges275 (1 review written)

I have used EEbria twice now and the service has been brilliant. Easy to use website, good communication and quick delivery. Can't ask for more !!… Read Full Review

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★★★★★

“Interesting Reliable Tasty Beers ”

Written on: 10/06/2016 by Graham364 (1 review written)

Can't grumble ,order delicious beers Arrive on time Drink up ,order again ,had one issue resolved immediately… Read Full Review

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★★★★★

“Didn't even notice ”

Written on: 05/06/2016 by Madelynh148 (1 review written)

Much quicker than I expected. Everything arrived in perfect nick. Highly recommended… Read Full Review

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★★★★★

“Great”

Written on: 05/06/2016 by Myrick157 (1 review written)

Friendly customer service, prompt delivery, great product!… Read Full Review

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★★★★☆

“Gift card”

Written on: 02/06/2016 by Judejo (1 review written)

I bought this discovery club package for my son in laws birthday as he loves trying new beers etc . It would have been good had you a gift card I could have down loaded to send to him ,but wonderful service otherwise ,he is delighted with his present… Read Full Review

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★★★★★

“Beer by post”

Written on: 24/05/2016 by pshearduk (2 reviews written)

What's not to like!! Vocation breweries straight to my door.. great packaging and fast delivery! bottoms up!… Read Full Review

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★★★★★

“Great service and product”

Written on: 06/05/2016 by 84Guthrie (1 review written)

Easy to use website, fantastic service, good communication - items arrived as promised, and easily trackable via parcelforce link. Products of excellent quality. Can't fault. Brilliant site to order beers direct from source with standardised shipping costs… Read Full Review

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