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Written on: 29/08/2014
Wish i had read the reviews first! I placed an order on July 21st on behalf of my nephew, he wanted a candy bar as a surprise for his mum & dad's wedding. Wedding is 3rd sept so we thought plenty time! Mistake! No delivery arrived, we spent £73 in total. Not a lot to us maybe but for a 10yr old it was his whole savings. I contacted them 2 weeks ago, you can't speak to them direct? Voice message and email only so alarm bells should have been ringing! Left a message and issued an email on the… Read Full Review
Written on: 03/07/2014 by 292Schmidt (1 review written)
Do not use this company, my son placed an order for over £70 on the 30/5/2014 as of today still not arrived. We have messaged and called over and over and had no response from them. I have contacted a company that was based next door to them and the gentleman advised me that many people have called him trying to contact Great British Sweets and that he had on many occasions taken messages round to the woman who is there. I have now contacted citizens advice and trading standards. Also on… Read Full Review
Written on: 30/05/2014 by SydneeBaker72 (1 review written)
I ordered £80 worth of sweets for my daughters 13th birthday party & estimated delivery is 5 days. 23 days later I am still awaiting delivery and have had to go to another company to order more. As a single parent I am extremely out of pocket. The only communication I have had is through email (phone no. goes straight to answer machine with no one returning your call) whoever im speaking to keeps reassuring me my sweets are on the way but fail to provide what courier service & what date they… Read Full Review
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