Baker Days Reviews - www.bakerdays.com

★★★★★
4.6 / 5
155
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Latest Reviews

★☆☆☆☆

“Rip off! Rubbish customer service ”

Written on: 09/04/2015 by SAwilts1985 (1 review written)

Ordered a cake for my daughters birthday online, realising only 10 mins later I had ordered the wrong size I immediately rang them to explain, someone told me it was absolutely fine but he couldn't do the order change so his colleague would ring me back in the next couple of hours, 7 hours later I received a call saying that the cake had already been made and ready for dispatch (as I ordered for next next delivery) I explained that I rang 10 minutes after I ordered and that the gentleman said… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 19/03/2015 by JaydaMcElroy127 (1 review written)

I have ordered goods from baker days on 2 different occasions and on both occasions the items have been delivered late. They are happy to take your money for the delivery options but never actually deliver the items on time. To top it off when I made a complaint not only was I given a rubbish excuse of we cant promise it will get there for that day even though they take your money for it, they then start ignoring your emails. They are happy to take your money for a service they do not… Read Full Review

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★★★★★

“Personalised cake med”

Written on: 04/02/2015 by Kellers (1 review written)

Absolutely brilliant spong was lovely and the cake its self was beautiful Packed really well and arrived as requested would definitely recommend And would definitely buy from bakerdays again Ithe cake was for my mums 85th birthday and she was over the moon Really made her day… Read Full Review

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★★★★★

“Absolutely gorgeous”

Written on: 25/01/2015 by Lyndaknights (1 review written)

I ordered a cake for my Mothers 90th birthday. I found Bakerdays on the Internet and liked the fact that the cake was delivered to the house at no extra cost as I had placed the order in plenty of time. Not having used them before, i was a little apprehensive but I needn't have worried. The cake was delivered on the requested date and I was so impressed by the attention given to the packaging, ther was no way that cake was going to be damaged. The cake looked beautiful and tasted so lovely. It… Read Full Review

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★☆☆☆☆

“Cakes arrive 6 days after my friends birthday!”

Written on: 12/09/2014 by alisonmackie1 (1 review written)

I ordered cakes from Baker Days as they offered next day delivery ... so I paid the extra to make sure my friend received her cakes the next day. The courier delivered them and no-one in so he took them away and I got an e-mail saying failed delivery. I immediately sent a note saying redeliver as they are fresh cakes, they were for a birthday and my friend was going away the next day. The courier ignored my request and finally delivered the cakes 6 days later ... hence the cakes went in the… Read Full Review

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★★★★★

“Best. Cake. Ever!”

Written on: 10/09/2014 by Alix8 (1 review written)

Just ordered a cake for my daughters upcoming birthday, and realized I hadn't left a review from the first order I had made. I cannot recommend this company enough! My Mother-in-law is known for her exacting standards, and for demanding top quality products. She was a touch skeptical when I offered to handle the cake for her last birthday, but with the help of Baker Days I managed to score some serious brownie points with her. Delivered when it was meant to be, in perfect condition, and well… Read Full Review

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★★★★★

“Brilliant service.”

Written on: 08/09/2014 by 0170chrissyp (1 review written)

I was slightly sceptical about ordering a cake on line but couldn't have been more pleased with my husband's 60 th birthday cake. It was exactly as described and shown on the preview. It was also, more importantly delicious and lots of guests at our party commented on how nice it was. Delivery and packaging was excellent with clear communication from the couriers. A first class service all round. Quality, reliability and efficiency - all goes to make a great business ethic. Well done Baker… Read Full Review

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★★★★★

“Fantastic All Round ”

Written on: 07/09/2014

I'm exceptionally pleased with the cake I purchased. The cake was well protected & wrapped for the home delivery service which was absolutely faultless. The cake itself was for my sons 18th and was exactly as requested and it tasted amazing (moist and delicious). With the cake being for such a special occasion I was apprehensive not having used this company before but I've got to say that the service and quality received was brilliant. I even received a free silver cake slicer! Quality… Read Full Review

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★★★★★

“60s Birthday Cake”

Written on: 06/09/2014 by brechdan (1 review written)

I would like to thank Baker Days for a fantastic 60s Birthday Cake, Delicious is not the word, It tastes fabulous. Bought this cake for my wife's 60th Birthday, It was delivered on time and packed really well, I would recommend Baker Days to anyone. Again Thank you Baker Days… Read Full Review

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★★★★★

“Great service, great cake, great party!”

Written on: 04/09/2014 by GordonGilbert229 (1 review written)

We needed a cake at short notice for my daughter's engagement/bon voyage party and I wasn't sure where to turn. I'm so glad I found your company! We ordered a large personalised cake online at 3pm on 27th August and it arrived in tip top condition at 10.30 am on 29th August. It was really securely packed and we managed to carry it safely on the tube across London. The design was just as we'd hoped it would be and the cake (a plain sponge with jam and buttercream) tasted great - loads of the… Read Full Review

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★★★★★

“Excellent All Round”

Written on: 01/09/2014 by naughtyscamp (1 review written)

The whole process was smooth from start to finish. My guests commented on how pretty the cake was and how delicious which I very agree with. I am not really a big cake fan but I can't get enough of eating the left overs. My only negative which is no fault of bakerdays but lies with the courier service they use. According to my daughter who received the delivery, the courier placed the box in it's side which the box quite clearly advises not to do so. But because the packaging was so good… Read Full Review

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★★★★★

“Where do you get a great personal cake and good...”

Written on: 01/09/2014 by Searlepatann (1 review written)

I needed a unique cake to celebrate 3 birthdays (5, 30, 94)and the achievement of a PhD all on the same day and at the same party. It seemed like an impossible task until I found Baker Days. I had looked at some of the supermarket offerings but their personalisation was far too limited. The whole process with you was easy and seamless. I was able to choose the design, the words and the cake flavours, review the finished item, choose the day I wanted it to arrive, it couldn't have been… Read Full Review

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★★★★★

“Superb experience, great cake”

Written on: 31/08/2014 by IreneB27 (1 review written)

The whole customer experience was superb, from ordering through to highly trackable delivery to the cake arriving in excellent condition and of course above all, tasting wonderful. Many of my guests commented on how moist the cake and thought it delicious. Will definitely use you again, thank you for helping make my 50th party very enjoyable!… Read Full Review

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★★★★★

“Great Product ,Great Service”

Written on: 28/08/2014 by BicesterHoop (1 review written)

Really pleased with everything ! From my initial enquiry to Customer Service and the polite and detailed response ,through to the texts confirming delivery and the tracking of the vehicle on-line, the overall service has been really great. Having finally viewed and tasted the cake on Tuesday I have to say I am really impressed and shall be ordering my sons 18th Birthday cake a little later in the year. Keep up the good work !… Read Full Review

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★★★★★

“Great cake great service!”

Written on: 27/08/2014 by LilyanaCaldwell (1 review written)

Ordered a cake last Monday as a retirement surprise and it was delivered last Thursday. Everything was so easy, plenty of ideas on the website and the cake looked and tasted amazing! Just what I wanted. Customer service was excellent - from responding to initial enquiries through to the tracking of the delivery. Cannot recommend highly enough! Will definitely use the company again. Thank you … Read Full Review

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★★★★★

“40th Birthday surprise”

Written on: 27/08/2014 by Pollockwk476 (1 review written)

Having been let down with local suppliers, we were short of time to order a cake for our daughter's 40th birthday party. In desperation on the Wednesday before the Saturday, spotted Baker Days and decided to gamble. The website was clear but didn't behave and it took a while to order but it was worth the effort. The cake ordered Wednesday am was delivered within a 1 hour timeslot on Thursday, beautifully packed and in excellent condition. The cake looked fabulous and tasted just as good… Read Full Review

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★★★★★

“Brilliant Cake”

Written on: 18/08/2014 by 166O'Grady (1 review written)

Thank you so much for producing such a wonderful cake for my wife's birthday (even if it did have Aston Villa on it). The service was excellent and the courier who delivered it almost had the box the correct way up! Still side-on isn't too bad I suppose. The quality of the cake itself brought lots of appreciative comments and I would guess that you will get some additional business as a result of this one cake. Well done to everyone on your team, we will certainly use you again when the need… Read Full Review

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★★★★★

“A huge thank you to your entire team. My experience...”

Written on: 18/08/2014 by P.Francis (1 review written)

A huge thank you to your entire team. My experience with you from initial online order, to tracking and confirming, to delivery within the timeslot of an hour, has been fantastic. Due to your regular updates, I did not spend the week concerned that the cake would not be delivered on time. The cake was well wrapped and protected, it looked just as it should, tasted good, and I will have no hesitation in using your company again, as well as giving you a good recommendation whenever someone has… Read Full Review

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★★★★★

“ a big thank you for my sons 18th birthday cake ....”

Written on: 17/08/2014

a big thank you for my sons 18th birthday cake . absolutely amazing and delivery was fantastic… Read Full Review

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★★★☆☆

“Nice cakes but beware of not getting all the icing you...”

Written on: 14/08/2014 by SmithyA21 (1 review written)

Had 2 lovely cakes delivered today but was disappointed to find that the icing beads were missing from both cakes (7" and 9" cakes). Rang Baker Days to ask what had happened only to be hold that the icing beads are only added to their Letterbox cakes. I pointed out that all images on the website and the confirmation email I'd received clearly showed the beads but was told all images on the website are of the letterbox size cake. Now I have to make some icing myself and finish them off! Not what… Read Full Review

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