Hatton Garden Refinery Reviews - www.hattongardenrefinery.com

★★★★☆
4.4 / 5
59
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Hatton Garden Refinery - www.hattongardenrefinery.com

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Latest Reviews

★☆☆☆☆

“Avoid this company”

Written on: 21/04/2015 by Mahoneyvd148 (1 review written)

Posted 40g of 10K gold in the form of a chain and a 1.9g platinum ring. Online quotes from their website gave a figure of £431.46 just for the gold. The package was signed for the next day and heard nothing further from them that day. Contacted a day later to be told they'd had a delay picking up their deliveries and that they'd tried to contact me (which they hadn't). Heard nothing further from them but had a mysterious payment go into the bank for the sum of £314. Obviously I'm not at all… Read Full Review

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★★☆☆☆

“Totally Unprofessional ”

Written on: 13/04/2015 by sopranogirl (1 review written)

I sent dental gold to Hatton Garden Refinery on 2nd April 2015 and it was received and signed for on 9th April 2015. I have heard nothing from them either by phone or email despite me calling and emailing them several times. I am fully aware of the robbery that took place at Hatton Garden over the Easter weekend and I appreciate this may have contributed initially to the delay in contacting me. However as my items arrived and we're signed for after this, 5 days ago, I expected to have been… Read Full Review

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★☆☆☆☆

“WHY MAKE PROMISES YOU CAN'T KEEP??? AVOID, AVOID, AVOID.”

Written on: 11/04/2015

Posted 97.6 grams of 9ct gold, in their envelope, on 07/04/2015. Delivered and signed for on 09/04/2015 a/m. Their literature PROMISES that it will be weighed, and customer contacted within 48 hours. Now 11/04/2015 at 12 noon. Sent three emails and phoned three times, to be greeted by answer machine. All my details left with them. THEY STILL HAVE NOT CONTACTED ME. Have stayed indoors waiting all this time. For obvious reasons i am VERY WORRIED. It is now begining to affect my health. At… Read Full Review

Lalgal's Comment

Written on: 23/04/2015

same with me ive taken a case out against them and I have been advised to go to small claims court, my mother left me this gold when she passed away,ill take my chances in court.

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★☆☆☆☆

“Funeral expenses ”

Written on: 11/04/2015 by Jockyormerod (1 review written)

After losing both my parents within weeks of each other and being the only child you can imagine the cost I'm on the sick myself I couldn't get all the money together so I made the heartbreaking decision to sell there gold to pay the rest of the bill because until I do I canot collect my parents ashes and bring them home. I sent the gold off to Hatton garden refinery I wasn't happy with the offer so I sent the money back that was two weeks ago and I've still not got my gold back I've sent many… Read Full Review

Jockyormerod's Response to Jockyormerod's Review

Written on: 13/04/2015

I've still had no replys from anywhere please is there anyone out there that can help me or give me advice on what to do I just want to bring my parents ashes home many thanks

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★★★★★

“Excellant Price ”

Written on: 27/01/2015 by adtfishly (1 review written)

Mother needed some extra cash to pay some bills after Xmas ( like us all !) she had some old 9carat broken jewellery so we send it off to Hatton garden refinery as they seem to pay the best price. Got 365.99 back which I was very happily surprised about. Really recommend them … Read Full Review

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★★☆☆☆

“Price on website not paid”

Written on: 19/01/2015 by kellypants (1 review written)

The day they would have received my gold the price quoted on their website was £9.95 per gram for 9 carat. I know this because the gold was sent by special delivery. I emailed asking when I would get my quote. I was advised an email had been sent and funds had been paid into my nominated bank account. I never received the quote and did not send any confirmation saying I had accepted their quote. The price offered was £8.01 per gram. I advised them I was unhappy with this quote and wanted my… Read Full Review

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★★★★☆

“decent prices and servicegebr”

Written on: 03/01/2015 by maddy9 (1 review written)

Generally speaking I would never trust my gold to be sent in the post but they received it the next day and it is tracked on special delivery I sent off 30 grams mainly 9carrot and they sent an email with the details and the amount 276.77 Honesty Impressed… Read Full Review

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★★★★★

“highest prices out there bar none”

Written on: 15/11/2014 by oakleigh80 (1 review written)

I had a large 18 carat bracelet which I had valued at 1340 pounds at my local jewellers in Brighton. I saw the price that Hatton Garden refinery were paying and sent it off. The next day I got an email and a whooping 1401.87 paid into my account Great work !… Read Full Review

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★★★★★

“quick payers and solid prices for 9 carat ”

Written on: 11/11/2014 by hammer1954 (1 review written)

hatton garden refinery appear to be one of the best payers for 9 carat gold out there and they where very quick with the payment… Read Full Review

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★★☆☆☆

“incorrect assessment of the carat rating. beware. ”

Written on: 06/11/2014 by cris.egan (2 reviews written)

I read the reviews, all seemed in order. I sent a mixed bag of items to them. First I ordered a gold pack.It never arrived. I contacted them and they agreed to refund the cost of secure delivery. I sent this mixed bag which had been assessed by 3 different jewelers. To my surprise their offer was about 150 pounds lower than expected. I questioned this, was told that their " latest equipment " had evaluated 18 carat gold at 9 This was for non hallmarked items. As it was for quite a large piece… Read Full Review

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★★★★☆

“Great Price”

Written on: 26/09/2014 by JackinRack (6 reviews written)

They pay better than anyone else I went to. And I really wanted to leave this review since it would have saved me a lot of time if I heard about them in the first place. Good job… Read Full Review

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★★★★★

“best scrap gold prices out there”

Written on: 24/08/2014 by telaviv (1 review written)

Very pleased with the price. So much so that I have decided to write his favourable review. Hearterly recommend this company… Read Full Review

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★★★★★

“Happy ”

Written on: 08/08/2014 by sands988 (1 review written)

Would recommend to any one looking to sell their gold for cash. Received the cash the next day and got a good price. Better than my local jewellers here in Cornwall Would use again if I had any more gold to sell… Read Full Review

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★★★★★

“excellent customer service”

Written on: 22/07/2014 by christinegrace (1 review written)

I have dealt with HGM twice now and find them consistently good to deal with. telephone queries are dealt with politely and efficiently and money is paid promptly… Read Full Review

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★★★★★

“top prices and good knowledgeable staff”

Written on: 15/07/2014 by staffs1122 (1 review written)

I had allot of gold that I had been waiting a long time to sell because of the price. heard good reviews about Hatton Garden refinery and thy where great. Would use again… Read Full Review

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★★★★☆

“Redeemed my faith in gold companies”

Written on: 28/04/2014 by ozzyozzyozzy (1 review written)

Lots of detail in the valuation report and a good price-more than my high street and what I was offered elsewhere … Read Full Review

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★★★★☆

“Good Price money cleared that day ”

Written on: 26/04/2014 by Dolan404 (1 review written)

The gold pack took a while to arrive in the post which a suppose is down to the Royal Mail rather than them. We have issues with the post in the past as we live in the middle of North Wales. Anyway we returned the envelope and was called the next day. Money paid into the account that evening sent 80 grams received 769.12 … Read Full Review

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★★★★★

“Best Prices for Expats ”

Written on: 10/04/2014 by CostaJim64 (1 review written)

I am currently living in the Costas and trying to sell gold here is an nightmare. I am orginially from south london so I tried this company in Hatton Garden. They can back with a nice price and the money was quickly in my account I will be using hatton garden refinery again… Read Full Review

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★★★★★

“sold gold safely with them”

Written on: 27/02/2014 by Michelle0098 (1 review written)

posted about 9 grams of gold and was very happy with the promt payment and amount I received. I would they are safe to use… Read Full Review

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★★★★★

“pay way more than the high street ”

Written on: 19/02/2014 by Ratbaiter998 (1 review written)

Recieved nearly 100 more from Hatton garden refinery than my local dealers on the high street Quick payments aswell… Read Full Review

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