Hatton Garden Refinery Reviews - www.hattongardenrefinery.com

★★★★☆
4.2 / 5
67
81% of users recommend this

Media Gallery for Hatton Garden Refinery - www.hattongardenrefinery.com

Hatton Garden Refinery - www.hattongardenrefinery.com

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Latest Reviews

★☆☆☆☆

“ DO NOT USE!!”

Written on: 18/05/2015 by Xaviery279 (1 review written)

My wife received a quote via their website and after accepting the offer and sending off her late fathers gold jewellery, she received a bank transfer from a "Adam Grossman" nearly £100 short of the online quote!! After attempting to contact the company via telephone, we have had a ZERO response! We will be contacting the TRADING STANDARDS TEAM about this Company and urge any vulnerable people to AVOID THIS BUSINESS at all costs!! … Read Full Review

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★☆☆☆☆

“UNCONTACTABLE. GOLD SENT.NO MONEY”

Written on: 15/05/2015 by Alans242 (1 review written)

AVOID AT ALL COSTS!!!I sent my gold in the pack they sent to me and that was it!! No money was received from them and I have tried to contact them daily on the phone with no response and the e mail address bounces straight back with a message saying that it is not a valid e mail address!!! They don't have a shop so there is no way to get my money without going down a very costly path. Please be very careful before parting with your valuable items, I wish there had been a review at the time to… Read Full Review

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★☆☆☆☆

“I posted gold off to them on march 3rd and recieved...”

Written on: 06/05/2015 by ianmaccano (1 review written)

I posted gold off to them on march 3rd and recieved £980 on the 5th march, a shortfall of £259.51. I rang thier number and left a message for them not to scrap my gold and to contact me. Upon advice from C.B I sent a signed for letter to the address on website and this was returned 11 days latter, NOT AT THIS ADDRESS.. They emailed me and said they emailed me with the price but I never got any message from them and they never telephoned me....I am now in the process of taking them to courT… Read Full Review

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★★☆☆☆

“Beware...”

Written on: 03/05/2015 by Martintx290 (1 review written)

I sent some gold off to Hatton Garden refinery yesterday. I received payment for the gold today but no one called me or emailed me with a price for the gold. The price I got was a bit more than the high street but not nearly as much as was quoted on the website. I would not recommend this company and have emailed them asking why no one contacted me… Read Full Review

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★★★★★

“Top service, Top price, Top company”

Written on: 28/04/2015 by KallieTemple366 (1 review written)

I strongly recommend this company!! I had the money in my account the day after i had sent my mothers jewellery and the price was considerably better than my local jewelers offer. The staff are friendly and helpful and the gold pack made it so easy for me. I would defiantly use again and recommend to all my friends. Thank you for you help… Read Full Review

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★★★★★

“Perfect! Thank you for a great service!”

Written on: 28/04/2015 by AinsleyFoley (1 review written)

Very simple to use, followed the steps and got more than i was expecting, very professional and answered all my questions when prompted… Read Full Review

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★★★★★

“Quick, Friendly, Excellent!”

Written on: 27/04/2015 by MarilynBenton (1 review written)

Excellent service! Quick, Professional and friendly service, would definitely recommend and use again!… Read Full Review

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★★★★★

“Quick and easy very happy!!”

Written on: 27/04/2015 by Ronanv480 (1 review written)

Very happy with the service i received, very professional and i had my money within no time. Would definitely recommend this company!!… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 21/04/2015 by Mahoneyvd148 (1 review written)

Posted 40g of 10K gold in the form of a chain and a 1.9g platinum ring. Online quotes from their website gave a figure of £431.46 just for the gold. The package was signed for the next day and heard nothing further from them that day. Contacted a day later to be told they'd had a delay picking up their deliveries and that they'd tried to contact me (which they hadn't). Heard nothing further from them but had a mysterious payment go into the bank for the sum of £314. Obviously I'm not at all… Read Full Review

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★★☆☆☆

“Totally Unprofessional ”

Written on: 13/04/2015 by sopranogirl (1 review written)

I sent dental gold to Hatton Garden Refinery on 2nd April 2015 and it was received and signed for on 9th April 2015. I have heard nothing from them either by phone or email despite me calling and emailing them several times. I am fully aware of the robbery that took place at Hatton Garden over the Easter weekend and I appreciate this may have contributed initially to the delay in contacting me. However as my items arrived and we're signed for after this, 5 days ago, I expected to have been… Read Full Review

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★☆☆☆☆

“WHY MAKE PROMISES YOU CAN'T KEEP??? AVOID, AVOID, AVOID.”

Written on: 11/04/2015

Posted 97.6 grams of 9ct gold, in their envelope, on 07/04/2015. Delivered and signed for on 09/04/2015 a/m. Their literature PROMISES that it will be weighed, and customer contacted within 48 hours. Now 11/04/2015 at 12 noon. Sent three emails and phoned three times, to be greeted by answer machine. All my details left with them. THEY STILL HAVE NOT CONTACTED ME. Have stayed indoors waiting all this time. For obvious reasons i am VERY WORRIED. It is now begining to affect my health. At… Read Full Review

Lalgal's Comment

Written on: 23/04/2015

same with me ive taken a case out against them and I have been advised to go to small claims court, my mother left me this gold when she passed away,ill take my chances in court.

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Ianmaccano's Comment

Written on: 06/05/2015

Good for you, I am trying to get £259.51 shortfall of promised payment. It nows looks like i will be going to court.

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★☆☆☆☆

“Funeral expenses ”

Written on: 11/04/2015 by Jockyormerod (1 review written)

After losing both my parents within weeks of each other and being the only child you can imagine the cost I'm on the sick myself I couldn't get all the money together so I made the heartbreaking decision to sell there gold to pay the rest of the bill because until I do I canot collect my parents ashes and bring them home. I sent the gold off to Hatton garden refinery I wasn't happy with the offer so I sent the money back that was two weeks ago and I've still not got my gold back I've sent many… Read Full Review

Jockyormerod's Response to Jockyormerod's Review

Written on: 13/04/2015

I've still had no replys from anywhere please is there anyone out there that can help me or give me advice on what to do I just want to bring my parents ashes home many thanks

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★★★★★

“Excellant Price ”

Written on: 27/01/2015 by adtfishly (1 review written)

Mother needed some extra cash to pay some bills after Xmas ( like us all !) she had some old 9carat broken jewellery so we send it off to Hatton garden refinery as they seem to pay the best price. Got 365.99 back which I was very happily surprised about. Really recommend them … Read Full Review

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★★☆☆☆

“Price on website not paid”

Written on: 19/01/2015 by kellypants (1 review written)

The day they would have received my gold the price quoted on their website was £9.95 per gram for 9 carat. I know this because the gold was sent by special delivery. I emailed asking when I would get my quote. I was advised an email had been sent and funds had been paid into my nominated bank account. I never received the quote and did not send any confirmation saying I had accepted their quote. The price offered was £8.01 per gram. I advised them I was unhappy with this quote and wanted my… Read Full Review

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★★★★☆

“decent prices and servicegebr”

Written on: 03/01/2015 by maddy9 (1 review written)

Generally speaking I would never trust my gold to be sent in the post but they received it the next day and it is tracked on special delivery I sent off 30 grams mainly 9carrot and they sent an email with the details and the amount 276.77 Honesty Impressed… Read Full Review

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★★★★★

“highest prices out there bar none”

Written on: 15/11/2014 by oakleigh80 (1 review written)

I had a large 18 carat bracelet which I had valued at 1340 pounds at my local jewellers in Brighton. I saw the price that Hatton Garden refinery were paying and sent it off. The next day I got an email and a whooping 1401.87 paid into my account Great work !… Read Full Review

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★★★★★

“quick payers and solid prices for 9 carat ”

Written on: 11/11/2014 by hammer1954 (1 review written)

hatton garden refinery appear to be one of the best payers for 9 carat gold out there and they where very quick with the payment… Read Full Review

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★★☆☆☆

“incorrect assessment of the carat rating. beware. ”

Written on: 06/11/2014 by cris.egan (2 reviews written)

I read the reviews, all seemed in order. I sent a mixed bag of items to them. First I ordered a gold pack.It never arrived. I contacted them and they agreed to refund the cost of secure delivery. I sent this mixed bag which had been assessed by 3 different jewelers. To my surprise their offer was about 150 pounds lower than expected. I questioned this, was told that their " latest equipment " had evaluated 18 carat gold at 9 This was for non hallmarked items. As it was for quite a large piece… Read Full Review

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★★★★☆

“Great Price”

Written on: 26/09/2014 by JackinRack (6 reviews written)

They pay better than anyone else I went to. And I really wanted to leave this review since it would have saved me a lot of time if I heard about them in the first place. Good job… Read Full Review

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★★★★★

“best scrap gold prices out there”

Written on: 24/08/2014 by telaviv (1 review written)

Very pleased with the price. So much so that I have decided to write his favourable review. Hearterly recommend this company… Read Full Review

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