Wheelers Luxury Gifts - www.wheelersluxurygifts.com Reviews
Latest Reviews
★★★★★
“Pen refills”
Written on: 19/05/2013
I got some Montblanc fineliner refills. They arrived promptly and the ordering process was very simple. It was even cheaper than getting them from MontBlanc themselves! Refills are working excellent. I would use this company again. (read more)
★★★★★
“most pleasant people ”
Written on: 18/05/2013 by jeshung
many thanks for Wheelers team!! I personally did not purchase anything, but had a slight miss understanding between my friends order with wheelers. Wheelers has been one of the most pleasant team to help sort out my friends case. basically They rang me before mailing the product to ensure i am the rightful customer. when i panicky raise the problem, the sale team pass me straight to the manager to assist me. the problem was solve with no hassle at all. the team was polite,... (read more)
★★★★★
“Fantastic efficient service”
Written on: 17/05/2013
Discovered Wheelers website after a web search. Purchased a Mont Blanc Pen for my husbands 60th Birthday and had in inscibed. Website very easy to use and the speed of the service was amazing. Pen was delivered the next day and beautifully gift wrapped. Would definitely use again (read more)
★★★★★
“Leather Pen/Pencil Holder”
Written on: 13/05/2013 by VOBrien
Purchased a gift for my husband. Simple to use website, easy to order & very quick efficient delivery - glad to know where I can buy all my Mont Blanc items from. I will be using Wheelers again. Thank you. (read more)
★★★★★
“Very Urgent Gift Required - Wheelers Came Up Trumps!!”
Written on: 13/05/2013 by AngiePaterson
I wanted to buy a small personal give to say thank you to a special friend emigrating to Canada. I only had a 24hr time frame to achieve this and was also working away on business at the time. I called my partner and asked him to go online and try and get me a Montblanc pen and I also wanted it engraved. I can't thank Wheelers enough for engraving and sending my pen within 24 hours of ordering it. Their service is second to none and I will certainly be using them again. Superb. (read more)
★★★★★
“Cuff Links”
Written on: 13/05/2013 by lisaregan (1 review written)
Ordered cuff link from Wheelers and the service was great from the start. They delivered really quickly and answered any questions by email quickly and the person sending them was very friendly. I have already recommened Wheelers to a family member. (read more)
★★★★★
“Great supplier”
Written on: 13/05/2013
Fast efficient and superior product will recommend this supplier (read more)
★★★★★
“Excellent service”
Written on: 12/05/2013 by Lubenka (1 review written)
Great items, fast delivery, top seller, simply excellent service. I would definitely recommend. (read more)
★★★★★
“Excellent Service”
Written on: 12/05/2013 by palmersurb (1 review written)
Excellent service, as always - plus really helpful to me in finding a stock number for an old, but very good pen. (read more)
★★★★★
“Cracking good service!”
Written on: 12/05/2013
Simple to use website, easy to order, & quick to deliver - good to know where I can get all my Mont Blanc supplies. Will be using Wheelers again. (read more)
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Showing 1 - 10 of 577 Reviews
★★★★★
“I ordered a Mont Blanc Pencil and pen case for my...”
Written on: 12/05/2013
I ordered a Mont Blanc Pencil and pen case for my husband's birthday. The items arrived very quickly and were beautifully wrapped with hand written messages attached. The website was easy to navigate and the process from ordering to receiving the goods was smooth and efficient. I was most impressed. (read more)
★★★★★
“Great Company”
Written on: 12/05/2013
I have bought a large number of items from Wheelers over the past 5 or 6 years and every time they go the extra mile! Nothing is too much trouble! (read more)
★★★★★
“Mont Blanc Accersories”
Written on: 12/05/2013
also the right quality and quick delivery.Far better priced than from Mont Blanc . (read more)
★★★★★
“First class, Fast Service!”
Written on: 12/05/2013
This is the third time I have ordered an engraved Swarovski crystal pen from Wheelers. The productsd are always as they appear on screen, well packaged and the engraving first class! I work for a Housing Association and buy the pens as prizes for Good Neighbour Awards, competitions etc. Everyone who has received one has been delighted! They are an eye-catching, useful, personalised and contemporary gift idea. Orders are delivered quickly so I know I can always rely on Wheelers for a last... (read more)
★★★★★
“Excellent Customer Service!”
Written on: 12/05/2013
I order some Mont Blanc refills and they were recieved very quickly. Unfortunately I had incorrectly ordered part of the order and needed to return a refill. The return was handled very smoothly and I was kept informed at all times. i think the service at Wheelers is exceptional!! (read more)
★★★★★
“Excellent Service”
Written on: 12/05/2013
I had to buy a leaving gift for a colleague. The staff were extremely helpful, gave advice on the products and made recommendations. The gift was posted and arrived in plenty of time and was really nicely wrapped. I would definitely recommend. (read more)
★★★★★
“Perfect Service”
Written on: 11/05/2013
I recently needed to purchase a special gift for my nephew's 21st birthday. I was looking for some high quality cuff links. The web site was packed with ideas and very descriptive. I purchased these cuff links and was amazed at the speed of delivery. My nephew was over the moon with his present and I am the best Auntie in the world (read more)
★★★★★
“Always Wheelers”
Written on: 11/05/2013
I have had Mont Blanc pens for over twenty years and have been buying my ink from The Pen Shop and Selfridges, however, I find Wheelers cheaper and the ink arrives quickly, the next time I get a new Mont Blanc I will look here first. (read more)
★★★★★
“Fast, efficient service”
Written on: 10/05/2013 by Val.K (1 review written)
Have dealt with Wheelers on two occasions so far and have been impressed by their courteous manner, efficiency, fast service and quality goods. Delivery was always on time with goods beautifully gift wrapped and securely packed. Some items a touch pricey but certainly don't lack quality. Would certainly recommend them if you are searching for that 'special gift'. (read more)
★★★★★
“easy and efficient”
Written on: 10/05/2013 by amimac (1 review written)
good value original cartridges for my Mont Blanc fountain pen. easy tyo order with you and always received promptly. Have ordered several times before and expect will do so again (read more)
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Showing 11 - 20 of 577 Reviews
★★★★★
“Efficient and speedy service”
Written on: 10/05/2013 by Wendyelizabeth
Since receiving my Mont Bland pen as a Christmas present in 2011 I have purchased all of my refills from Wheelers. I have ordered my refills on line and have received them very quickly. The website is easy to use and I have nothing but praise for the service I have received. (read more)
★★★★★
“Top notch customer service”
Written on: 10/05/2013
The website offered a good range of products. From the limited research I undertook prices appeared competitive. Ordering was straight forward and my purchase (Montblanc Midnight Blue ink) was delivered very quickly and in pristine condition. I'll call again when the bottle runs dry. (read more)
★★★★★
“Exemplary customer service”
Written on: 10/05/2013
Having purchased online a relatively inexpensive item I realised that the wrong colour had been ordered. I phoned Wheelers who not only changed the item to the correct colour but phoned to check if I had ordered the correct size which I had not. Such personal from an online retailer is rare these days and Wheelers staff are to be congratulated. (read more)
★★★★★
“Mont Blanc Meisterstuck 6cc Wallet”
Written on: 10/05/2013 by WendyWard (1 review written)
Very impressed with service from Wheelers Luxury Gifts and the Mont Blanc Meisterstuck 6cc wallet I purchased from them. I browsed their website to identify the product, then I telephoned them to ask a few questions. The lady from Wheelers was extremely helpful and knowledgeable and made the whole purchasing experience very easy. The wallet arrived the following day, a gift for my partner who was extremely happy when he opened it on his birthday. I would certainly recommend Wheelers Luxury... (read more)
★★★★★
“Montblanc Pen”
Written on: 10/05/2013 by JohnBM (1 review written)
I would highly recommend Wheelers if you are buying a Montblanc pen. I called Wheelers to get information on the details of several pens and the staff were both very knowledgeable and friendly. The pen was delivered quickl;y and was well packaged. (read more)
★★★★★
“Great Service”
Written on: 10/05/2013
Found Wheelers,after a disappointing experience with another retailer Fountain pen purchase was excellent,customer service outstanding and delivery as promised.The recipient of the pen was delighted with the item and the engraving. I would have no hesitating using and recommending Wheelers Thanks again for your excellent service (read more)
★★★★★
“Montblanc Pen”
Written on: 10/05/2013 by daon (1 review written)
Excellent service received. Highly recommended. (read more)
★★★★★
“fantastic service and product”
Written on: 10/05/2013
Would highly recommend Wheelers. Bought a customised engraved set of waterford crystal champagne glasses for an anniversary. Really helpful lady on the phone, so pleasant, and then an email to check everything was ok, a follow-up call, and a prompt delivery with the product beautifully packaged and presented. Oh that every online shopping experience was like this. Could not fault any aspect of it and I am a picky customer. (read more)
★★★★★
“Hugo Boss breifcase verry happy”
Written on: 10/05/2013 by blakespencer
fast delivery. perfect product. will buy from them again. (read more)
★★★★★
“Mulberry purchasing made easy....”
Written on: 10/05/2013
Superb and knowledgeable staff who take the time to discuss the product, and have the ability to discuss in detail. Excellent communication, including tracking on delivery and a text regarding time of delivery. Bag was securely packaged to ensure it arrived in pristine condition and a follow up telephone call to ensure it had arrived safely. Absolutely first class customer service...highly recommended. (read more)
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Showing 21 - 30 of 577 Reviews
★★★★★
“First Rate Service!”
Written on: 10/05/2013
Ordered a pack of Mont Blanc refills. Website was easy to use and find what I was looking for. Product delivered very quickly and as described on the website. Good communication in order progress. Would definitely use again. (read more)
★★★★★
“Excellent on-line service”
Written on: 05/05/2013 by janejeffery (1 review written)
I ordered some Mont Blanc refills and I received them in the next post - I was very please at the speed they had arrived and wll obviously use them again. An excellent service overall (read more)
★★★★★
“Excellent Customer Service”
Written on: 25/04/2013 by Romany1964
I recently placed an order for a couple of Mont Blanc refills, they duly arrived within the expected timescale, unfortunately after 4 days of use, one of the refills 'ran out', clearly it was faulty. I sent an email to you customer service and within 5 minutes received a response with an apology and a promise to send out a replacement that day, which you duly did. My order was of minimal value, yet the service received was exceptional. I wouldn't hesitate to recommend Wheeler's and they will... (read more)
★★★★★
“For a Special Gift”
Written on: 25/04/2013 by PeterThorpe
Purchased a Laurent Perrier Champagne bucket which was competitively priced against other websites.Prompt and efficient service it was ordered Tues and arrived 48hrs later wonderfully packaged.We look forward to using Wheelers again in the future for that something different,thankyou. (read more)
★★★★★
“Special gift and great service”
Written on: 25/04/2013 by Kate399
I'd been looking for an item to have a wedding invitation engraved onto for a while and the Wheelers Laurent Perrier Champagne bucket worked perfectly. The team at Wheelers worked really hard to ensure that the engraving would fit perfectly onto the bucket while remaining true to the original, and they did a great job despite it being quite fiddly with a lot of text and an image. The bucket arrived 48 hours later in great condition, and my friends were thrilled with the gift- 'hands down... (read more)
★★★★★
“excellent”
Written on: 24/04/2013
i ordered what i wanted, immediately got an email confirmation ,a further email same day saying it had been sent. received 48hrs later, packaged great, item perfect. so easy and efficient! (read more)
★★★★★
“Efficient Service”
Written on: 22/04/2013 by guestaol123
Wheeler's provided an efficient turnaround time on my order (Montblanc Pen, including free engraving service). Engraving was excellent and indeed they called to confirm type-face and style before completing the work. Produce was dispatched a couple of days later. No complaints whatsoever. Thanks. (read more)
★★★★☆
“Good service”
Written on: 20/04/2013
First time I ordered a specific size Hugo Boss belt online (which was showing the item was in stock), but later I was disappointed to find out that size was not available. When I called to check what sizes are available for that model as well as other models, the person verified and confirmed that although initially she was rather a bit reluctant to do this at first perhaps because the item was on sale). The delivery was quick and reliable. Recently I ordered a customized pen as gift. The... (read more)
★★★★★
“Good service and fast delivery”
Written on: 20/04/2013
Wheelers definitely place much emphasis on the "luxury" of their products and as such, they take great care in providing a suitable service as well. Polite and courteous, they also take great care in informing you about the progress of the product as well as an accurate delivery estimate. Product was well packaged and nicely presented, looking just like the product. Honestly can't find a fault with it, though I admittedly didn't really ask too much. (read more)
★★★★★
“Mont blanc inc”
Written on: 20/04/2013
Ive used this site a few times of Mont Blanc ink cartridges. Good price and good delivery. I would recommend them. (read more)
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Showing 31 - 40 of 577 Reviews
★★★★★
“Super”
Written on: 20/04/2013
Quick, courteous and helpful. All exactly as it should be. I will certainly use again and have recommended to others. (read more)
★★★★★
“A really old fashioned service Company”
Written on: 19/04/2013 by WBroJimArmour
My Wife ordered a pen from them and did not tell them I preferred a fine nib so when it arrived I did challenge them over my annoyance and to their CREDIT they did not say this was my Wife's mistake rather took the pen back and fast tracked a fine nib replacement. I have to apologise for the anger I showed towards them for something that was my Wife's fault and the Gentlemanly way they resolved this issue. Free engraving was a wonderful bonus and I cannot recommend them highly enough. ... (read more)
★★★★★
“Quick, easy, friendly”
Written on: 19/04/2013 by s6dcb
Needed to arrange a gift for a colleague retiring , rang and found wheelers quick, easy to deqal with and efficient. Now in my favourites. (read more)
★★★★★
“Mont Blane refills”
Written on: 19/04/2013 by P.Ellis (1 review written)
I was impressed with all aspects of your service. (read more)
★★★★★
“Last minute birthday gifts”
Written on: 18/04/2013
Two separate orders for birthday presents. Both received the next da y. Good quality products and good choice. Will definitely use again (read more)
★★★★☆
“The Wife's Swarovski Crystal pen gift”
Written on: 18/04/2013
I had chosen Wheelers luxury gifts to find a present for my wife's birthday with only four days to the deadline, (typical male approach) having chosen a Swarovski Crystal pen I was more than delighted when I receive the item exactly as required. Cannot fault the process from selection to delivery but for one small snag. The engraving section left me wondering how the end product would look so would suggest a few more engraving samples to be displayed. Other than this very very happy with... (read more)
★★★★★
“Order of a Thomas Sabo jewel”
Written on: 18/04/2013 by mystyrya
Perfect, wonderful jewel (Thomas Sabo cross with black "diamonds" ) and excellent service, fast shipping, thank you a lot! Francesca (read more)
★★★★★
“Personalised Bottle of Whisky”
Written on: 18/04/2013 by JonathanHowe
I was initially baffled when trying to figure out what to buy my brother for his 50th birthday. I stumbled across Wheelers by chance when looking for a nice pen, and ended up ordering a lovely vintage bottle of single malt whisky, with a personalised inscription. The price was reasonable and delivery was very fast. I also selected the gift wrap option which looked classy and was very well done. The bottle arrived well-packed to prevent any damage in transit, and the quality of the engraving... (read more)
★★★★☆
“Mont Blanc Pen - leaving gift”
Written on: 18/04/2013
The website was easy to navigate - although I ordered the wrong size pen this was my error and highlighted to me the next day and the 'man's' pen was desptached. The delivery process was excellent - ordered in the morning and it was delivered the next morning - wrapped and inscribed. I needed a VAT invoice afterwards and Pauline consolidated my original order with the upgrade and sent me the invoice I needed. Very pleased to have had such a professional, caring and personal service -... (read more)
★★★★☆
“Wheelers refills”
Written on: 18/04/2013
Great product and good price especially as these are only available online to purchase. (read more)
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Showing 41 - 50 of 577 Reviews
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Picklewhite's Response to janejeffery's Review
Written on: 10/05/2013
I ordered a present which had to be personalised. The service, the quality and presentation was absolutely fantastic. I had never used Wheelers before but not only would I recommend but I will definately use again.