Written on: 23/06/2014 by Vbeale (1 review written)
Could not honour all of my experience but would not refund me ...which I find appalling. They offered an alternative hotel for the "tea" part of my experience to the shard...but the hotel was nowhere near the shard. I asked them to refund was told no. I will never book a virgin experience again!
Not helpful to speak to....and am sure richard Branson would be ashamed!!!!
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