The Unique Gift Store Reviews -

3.1 / 5
57% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for The Unique Gift Store -

The Unique Gift Store -

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews


“Utterly disgusted ”

Written on: 07/09/2017 by Reema1991 (1 review written)

I paid EXTRA money for an extra large item only for them to deliver a small size and are now refusing for me to return the item or to return my money. I did not expect to pay £60 for only 20 ferrero rochers. Absolutely disgusting. Avoid at all costs!!!!!!… Read Full Review

Report this review

“Poor customer service”

Written on: 16/03/2016 by O'Rourke193 (1 review written)

I ordered a chocolate bouquet for my dad's birthday which I was very pleased with when it finally arrived. My dad loved his present too. The problem was that I had paid extra for Special Delivery so that it would be delivered on his birthday and before 1.00pm. However that was not the case. I got home from work to ask my Dad if he had received anything in the post but he had not. I emailed the company explaining my disappointment that he had not received his birthday gift to which they… Read Full Review

Administraton's Comment

Written on: 22/06/2016

Hello, We are so pleased that you were please with your bouquet. We certainly had not forgotten about you as you will see if you log into your account, you can view the time and date your bouquet was made, and also the time and date the bouquet was packed. We email you to let you know that since you were local a member of our team would drop round the bouquet on the way home, you were please with this arrangement in your response to us, if you had expressed any sign of not being happy with this we would have come straight round and dropped off your bouquet. Our normal carrier is the Royal Mail but we do state that we do use other methods and delivery (carriers). A Happy Belated Birthday to your Dad and hope he enjoyed the chocolates.

Reply to this comment
Report this review Read 1 Comment

“Very poor customer service”

Written on: 02/06/2015 by bzMurray321 (1 review written)

Ordered a luxury bouquet for a relative. They loved it so much they told us they would leave it wrapped up until we visited (we don't live local to them) so we could see what it looked like. Sent an email thanking the staff and explained they were leaving it wrapped till we saw it. Good so far. After visiting weeks later, on unwrapping it, we realised an item was missing and reported it. The staff first said it did not include the item. We sent a photograph of the tag showing the item… Read Full Review

Report this review

“Chocolate Bouquet”

Written on: 19/02/2015

Ordered Chocolate Bouquet for a friends birthday as thought be a little different to the usual flowers I send, she was delighted as had never seen these before. Bouquet looked even better than in pictures and arrived in good time. Will be ordering from this site again… Read Full Review

Report this review

“Wonderful Gift Ideas”

Written on: 14/10/2014 by Bonnieblu (1 review written)

I ordered the Ladies Sock Bouquet as a birthday gift for a friend of mine. The recipient was absolutely delighted with them. The detail, wrapping and presentation of the bouquet was just perfect and the socks were a good quality. It arrived on time and was securely packaged. Will definitely order from this company again… Read Full Review

Report this review

“Brilliant and unusual!”

Written on: 12/06/2014 by dalee1998 (2 reviews written)

I nearly didnt order from this site after reading the first review! But am now very pleased that I did! :) Was finding it difficult to buy something a bit different for a male friends birthday and then stumbled upon this site by accident. As they had a choccy/sweet bouquet that was unlike anything i had seen before, i thought i would give them the benefit of doubt and order. I am so glad i did! They were fast, efficient and the bouquet was received by my friend in exactly 3 working days so i… Read Full Review

Report this review

“Bad service - avoid this site!”

Written on: 19/02/2014 by annunaki2k2 (0 reviews written)

I used this site, for the first time (and last ever time), to provide a combined leaving and valentines day gift for someone. I paid extra for the "guaranteed" delivery of the gift, and it was booked on 9th Feb for delivery on 14th. They failed to deliver on that date, and tried to blame it on the courier, however they didn't even book the delivery in until the afternoon of 14th! It didn't arrive until the 17th, too late to be of any use as the person no longer worked there. They are refusing… Read Full Review

Administration's Response to annunaki2k2's Review

Written on: 17/05/2014

This order unfortunately did not arrive on the 14th Feb 2014, however the parcel was booked in and collected from us on the 13th Feb 2014 for delivery on the 14th Feb 2014, the carrier did not scan the parcel until the 14th Feb 2014, which is why the tracking looked as if the parcel had not been booked in. A full refund was given on the postage and we offered a full refund on the gift, the customer choose to keep the gift.

Reply to this comment
Report this review Read 1 Comment