The Lighter Shop Reviews - www.thelightershop.co.uk

★★★★★
4.8 / 5
202
95.1% of users recommend this
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  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“5*”

Written on: 27/07/2017 by Arjunz149 (1 review written)

As ordered fast delivery (standard delivery option) This is my 2nd/3rd order. Never had a problem with the lighters or the engraving… Read Full Review

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★★★★★

“Great Gift! ”

Written on: 27/07/2017 by Shortnc332 (1 review written)

Got the blue zippo lighter engraved for a friends 60th, lovely smart looking lighter, beautiful engraving. He loved it!… Read Full Review

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★★★★★

“exelent very good buy ”

Written on: 25/07/2017 by DamionWhitaker (1 review written)

i am happy with my purchace and will shop again soon and will defenatly recommend to a friend I was pleased with the price and with the prompt delivery… Read Full Review

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★★★★★

“Fast efficient personal service. A+ ”

Written on: 22/07/2017 by Matilda213 (1 review written)

Perfect service, can't fault this company. Will be using them again. Fantastic costumer relations. Communication was quick and precise, product was great quality, exactly what was asked for ( engraving wise) - delivery was next day at a very reasonable cost… Read Full Review

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★★★★★

“Happy”

Written on: 21/07/2017 by AdenHoughton (1 review written)

I am very happy with the lighter and the service I got. Thanks… Read Full Review

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★★★★★

“Excellent sevice”

Written on: 16/07/2017 by Trentonk368 (1 review written)

Good quality product, excellent service for a product which was delivered with engraving promptly. I would highly recommend this shop and their service to anyone… Read Full Review

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★★★★★

“The lighter shop”

Written on: 15/07/2017 by Abdullah53 (1 review written)

It was a pleasure to get the good fast service, with good reliable product… Read Full Review

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★★★★★

“Happy”

Written on: 14/07/2017

I have got a Zippo lighter and I am happy about what I received.I am happy about service customer as well. I will recomand you from now on. Thank you very much… Read Full Review

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★★★★☆

“Super speedy”

Written on: 12/07/2017 by Santost221 (1 review written)

The item I ordered was returned quicker than expected and to a high standard. Thank you very much. I'm sure this will be a treasured gift… Read Full Review

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★★★★★

“Fabulous service!”

Written on: 10/07/2017 by 482Townsend (1 review written)

I purchased a lighter for my son's birthday and could not be more delighted with it. I ordered it engraved and this was beautifully done. The speed with which it arrived was amazing, literally just a couple of days and communication was brilliant too. Thanks guys!!!… Read Full Review

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★★★★★

“Pipe insert purchase”

Written on: 08/07/2017 by hjRodgers9 (1 review written)

First class service,instant turn around.Best I have had… Read Full Review

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★★★★★

“purchase of zippo lighter”

Written on: 08/07/2017

Fantastic choice of lighters, very speedy delivery,friendly staff to answer my query… Read Full Review

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★★★★★

“Fantastic Product”

Written on: 05/07/2017 by Alexandermq14 (1 review written)

My new Zippo arrived on time and work's as expected. I would recommend using this website to everyone also i'm going to recommend to friends and family… Read Full Review

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★★★★★

“Excellent service ”

Written on: 04/07/2017 by Liezeldc (1 review written)

Quality product with excellent customer service and fast turnarounds… Read Full Review

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★☆☆☆☆

“No response ”

Written on: 01/04/2017 by Holtbu299 (1 review written)

Sent emails no reply,can't ring as no phone number. Faulty zippo just have to keep as if we send back we probably won't get it replaced, so at least we've got something for our money. Don't waste your money on this rubbish site , buy elsewhere. Avoid!!… Read Full Review

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★★★☆☆

“Disappointed”

Written on: 24/03/2017

I live In Dublin and have been buying great lighters from the Lighter Shop UK. They have always been perfect. But this new site keeps going blank on me. I want to order 3 lighters, by the time I pay delivery etc, difference in currency etc it costs extra but has been worth it. But this new site is a problem. Very disappointing. I see there is a new Irish sit but you have to be on Facebook, at 84 I don't want to be on Facebook. Regards Carmek… Read Full Review

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★☆☆☆☆

“No response!!”

Written on: 19/07/2016 by Jigglypuff2929 (1 review written)

I bought a zippo lighter from thelightershop, came perfectly on time but it has a billion scratches on it like its been used and resold. I have contacted the sellers and have not had any contact back. Tried looking for a number but no luck. Will be opening a dispute with paypal as I have never experienced issues with previous orders and such bad customer service… Read Full Review

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★☆☆☆☆

“Review of The Lighter Shop ”

Written on: 11/02/2016 by Carla103 (1 review written)

People who are looking to buy a lighter from them please be aware this company. I have ordered 1 the delivery came on time but next day the flap doesnt shut i reported it again n again n again only 1 reply came showing me pictures how should you shut it. This company is a waste "no contatct number " cmon its 2016 you are having a laugh only and they didnt wanted people to call them. … Read Full Review

Thelightershop's Comment

Written on: 18/03/2016

All of our lighters are 100% genuine Zippo lighters. If you would like to send it to Zippo, they will verify that it is 100% genuine. It wouldn't be in our interest at all to sell fakes. Anyone who has a faulty Zippo lighter can return it to Zippo and they will fix it for free under the lifetime guarantee, or if you bought it from us then you can return it to us and we will replace any faulty items. The returns process is detailed on our website.

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★☆☆☆☆

“Radio Silence”

Written on: 28/07/2015 by jimf1111 (1 review written)

Paid £30 for a lighter which does not work. Have emailed twice, the first two weeks ago, to tell them. To date I have had no response despite the website saying emails are responded to within one day. I've given one star only because I couldn't give zero. Avoid this company at all costs… Read Full Review

Bbop55's Response to jimf1111's Review

Written on: 07/01/2016

May I ask if the issue was ever resolved? I am having the same problem at the moment, many emails sent and no response.

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★☆☆☆☆

“not the best service”

Written on: 19/06/2015 by alaskai965 (1 review written)

Bought a lighter from the lighter shop after 8 hours the emblem at the front fell off contacted the lighter shop 3 times and still not had any response very disappointed as this was a gift would not recommend them at all… Read Full Review

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