Not sure if this is a legitimate company

★★★☆☆
2.8
47.0% of users recommend this
  • Customer Service

  • Quality of website

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306Vega's review of The Gift Card Centre www.thegiftcardcentre.co.uk

“Not sure if this is a legitimate company”

★☆☆☆☆

written by 306Vega on 22/04/2015

I arranged an H&M gift card which was received however when the recipient went to use it she was told there were no funds available for her to use on the card. She was too embarrassed to let me know and I have just found out (9 months later) however the funds were definitely taken from my credit card so I have emailed today to follow up. After reading all these reviews with exactly the same issues I am very uncertain as to whether to is a legitimate company or not as this is a recurring issue for so many customers. I will be pursuing this further to report the company if I don't get a satisfactory response - I have asked for another working card to be dispatched in the first instance however if this doesn't occur I will be doing all I can to get my money back - it is the principle if nothing else!

  • 50 pounds

    Goods purchased & cost

  • On time

    Delivery

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