Pure Luxuries Reviews - www.pureluxuries.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Excellent service”

Written on: 27/06/2014 by KodySaunders363 (1 review written)

I bought a holdall as a gift from Pure Luxuries and found that it's strap was fraying after a few months of use. I got in touch with their Customer Services department and they were extremely helpful. They sent me a replacement strap within days and were very quick to respond to my email queries. All in all, great products and fantastic service! I will certainly shop from them again… Read Full Review

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★★★★★

“Great Service Fast delivery free”

Written on: 05/06/2014 by 41Barton (1 review written)

Great item Leather Hand bag described well and good quality Really well packed Fast Free delivery Easy to use web site AAA***… Read Full Review

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★★★★★

“Mans Otter Brown man bag”

Written on: 22/05/2014 by Thornton62 (1 review written)

Delivery exceptional and item of high quality and standard - fantastic service… Read Full Review

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★★★☆☆

“Decent product, farcical delivery”

Written on: 09/05/2014 by KatieJP (1 review written)

The product (a wallet) was not quite as high quality as I'd hoped but it was good value (including surprisingly cheap personalisation) so I can't complain too much about that. I'd recommend making a Pure Luxuries wallet with a removable ID slot rather than sewn in for those people who keep all their cards in one or two slots though. The speed from taking my order, personalisation and sending out for delivery was superbly quick and I was very impressed, but after paying £1.95 for next day… Read Full Review

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★★★★★

“Brown Handbag”

Written on: 01/05/2014 by Moylen (1 review written)

I am over the moon with my Handbag. Couldnt believe how quickly it arrived. Very well packaged and I will certaily recommend Pure Luxuries to friends… Read Full Review

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★★★★★

“Excellent”

Written on: 23/03/2014 by Kennedyr372 (1 review written)

Pure Luxuries are to be congratuled on the service and products they deliver. Email communications were speedy and informative. Delivery arrangements can not be faulted. Excellent all round… Read Full Review

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★★★★★

“Fast and fantastic!”

Written on: 18/03/2014 by SMF54 (1 review written)

My order arrived in less than 24 hours, securely packaged and EXACTLY what I was hoping for. Excellent service at an honest and reasonable price. Highly recommended. Thank you… Read Full Review

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★★★☆☆

“Excellent service, disappointed in personalisation”

Written on: 12/03/2014

ordered a personalised leather purse, service was excellent ordered on Sunday and received it on Tuesday. Was very disappointed with the personalisation it was 2 letters on the bottom right hand corner but the purse had a flap over and the letter are partly obscured by the flap and are so small you can hardly see them. Would definately not order anything personalised again not worth £5. It was for a special birthday present which makes it more disappointing. … Read Full Review

Pureluxuriescustomersupport's Comment

Written on: 14/03/2014

Good afternoon,

Thank you for your review and feedback! I'm very sorry to hear that you weren't happy with the personalisation, and would like to offer our apologies. If you could please email us with your order number, we'll be happy to see if we can help.

Many thanks and warm regards,

Pure Luxuries customer care team

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★★★★★

“Definately Recommended!!”

Written on: 14/02/2014 by kickbac (1 review written)

I bought a Drift handbag and was amazed by the level of service. I got several different emails letting me know the status of my delivery and then a text telling me which hour slot my delivery would be taking place and the name of the delivery driver. It arrived exactly when they said it would and the bag is beautiful! Thanks very very much.....this is how customer service should be. … Read Full Review

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★★★★★

“Good Purchase”

Written on: 07/01/2014

Bought as a birthday present for my brother, All I can say is within an hour the empty box was on the bed, and the wallet in his pocket. I had it personalized with his name on the front. Soft leather,good quality. I didn't like the fact that it had no clasp on the outside, but it's still secure. … Read Full Review

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★★★★★

“Xmas present surprise”

Written on: 26/12/2013

I had been searching all year for a replacement wallet for my husband's tatty old one. Almost at the last minute I found just the one in pureluxuries. What a happy experience I've had! From the very beginning of placing my order I was kept informed that it had been processed, then packed, then would be with me shortly - and it was delivered the next day! I use internet shopping frequently, but my experience with pureluxuries is quite the best yet! Oh, and my husband was even more delighted… Read Full Review

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★★★★★

“Jekyll and Hide Barcelona Bag ”

Written on: 25/12/2013 by Geoff58 (1 review written)

I managed to get my hands on the last of these bags you had in stock. So glad I took the plunge as I was not sure of the size, it is difficult to judge on line but the bag is truly stunning! beautiful quality and great service all round from both Pure and the delivery team. Happy Christmas to me! Geoff… Read Full Review

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★★★★★

“Brilliant”

Written on: 16/12/2013

Brilliant, ordered late in afternoon received by royal mail next morning no extra paid for this service and product looks great quality and booked beautifully… Read Full Review

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★★★★★

“Well worth visiting”

Written on: 15/12/2013

Good quality goods at good prices and delivered promptly - what's better than that?… Read Full Review

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★★★★★

“Excellent Quality& service”

Written on: 11/12/2013 by Kunsang (1 review written)

I ordered a wallet for my partner's Christmas. It arrived the next day. I am very happy with the quality and the service. This company is worth shopping with, they will go out of their way to ensure that you get exactly what you want, I cannot recommend them enough… Read Full Review

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★★★★★

“Exactly What I wanted”

Written on: 11/12/2013

The wallet was brilliant quality and the dimensions online were accurate. The engraving that i had done was extremely high quality and was far better than that offered in many other places. It did not laser the initials out leaving leather missing but almost embossed them and at a cost of £5 with a choice of location (dependent on style of goods) i thought thus was good value. It arrived in great time and i was up dated through emails on the progress of my order. The packaging protected… Read Full Review

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★★★★★

“Great Site, Great Product!”

Written on: 10/12/2013 by CaroWool (1 review written)

Great user friendly site with some fab products. I purchased a tri-fold leather wallet for my husband for christmas and out of all the sights I viewed Pure luxuries was the best website. I was truly impressed! I love the ability to look close up at the products - this really helped as the quality of a product is always difficult to see on line. My husband has been very specific about the kind of wallet he would like so the detailed information was greatly appreciated - the size, material and… Read Full Review

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★★★★☆

“Clear & easy to navigate website with speedy delivery. ”

Written on: 09/12/2013

Clear & easy to navigate website with speedy delivery. Overall I'm very impressed… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/12/2013

Very quick delivery. Item arrived safely and was perfectly packaged for Christmas gift… Read Full Review

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★★★★★

“Cheapest on line & no delivery charge :-)”

Written on: 08/12/2013 by Zoe-H (1 review written)

I saw a pair of gloves in House of Fraser and they didn't have a small size, so I made a note of the style and shopped on line when I got home. Pure Luxuries were one of the few places to have the small size. They were cheaper than other options that had my size(£20 vs £23+) and there was no delivery charge. Arrived very quickly. Very happy with purchase… Read Full Review

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