Written on: 27/06/2014 by KodySaunders363 (1 review written)
I bought a holdall as a gift from Pure Luxuries and found that it's strap was fraying after a few months of use. I got in touch with their Customer Services department and they were extremely helpful. They sent me a replacement strap within days and were very quick to respond to my email queries. All in all, great products and fantastic service! I will certainly shop from them again.
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