Don't even bother

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Jayleny42's review of HighStreetVouchers.com - www.highstreetvouchers.com

★☆☆☆☆

“Don't even bother”

Written on: 20/08/2014 by Jayleny42 (1 review written)

I ordered £50 worth of vouchers and they never delivered, so had to wait the 20 days to get the refund and still have not received it. It's been more than the '5 working days' and still no money. So much hassle and so many emails back and forth. Don't bother ordering with this company.

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Sr480T's Comment

Written on: 26/08/2014

It's been 2 full weeks since the refund was issued and still nothing in my bank. Terrible company!

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Highstreetvouchers's Comment

Written on: 28/08/2014

Highstreetvouchers is committed to delivering great customer care and try to provid an easy and enjoyable shopping experience. However, we recognise that sometimes mistakes can happen and things can go wrong, which clearly they have in this case.
I have investigated this matter and can see from our records that a refund was processed against your payment card on the 13th August 2014 @11:02 am, depending on who you bank with this can take an average of 3-4 full working days however in some instances can take longer.
If you wish to discuss this further please contact our Customer Support Department and we will be happy to listen to your comments.

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