written by SReddy on 02/11/2013
2nd Nov 2013 - Do not order from this site, absolutely rubbish customer service, order was to be delivered next day for Diwali.
I ordered sweets and dry fruits.
They show a nice box for dry fruits but a small boy delivered dry fruits in a polythene bag, no gift box !! I am not doing grocery shopping here !! This was a diwali gift and sweets were missing too. I was so ashamed.
After a long wait customer service came on line and categorically told me that they have not mentioned anywhere that dry fruits will be delivered in a box, excuse me !!! this is a gift site, you show a nice picture of box with dry fruits, you have not mentioned anywhere that box will be missing from gift, I felt so cheated !!
This was supposed to be next day delivery and sweets are on their way for deliverey after 4 to 5 days in courier !! which will be many days after diwali.
I wanted to cancel order but am told it cannot be cancelled.
My worst experience of all time gift giving !!!
BEWARE, YOU HAVE BEEN WARNED.
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