written by HayleyThornton27 on 26/07/2016
Ordered a personalised Arsenal book engraved and with a message inside for a 70th birthday. Engraving was spelt wrong. Emailed company and they suggested an "urgent replacement." Product didn't arrive in time yet money was taken out of my account almost two weeks earlier. Appalling service an incompetent spellers. Am £60 out of pocket with no gift to give on a monumental birthday. STAY CLEAR OF THIS COMPANY AS TNEY DONT APPEAR TO CARE. Head office will be getting a letter of complaint.
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