Written on: 25/07/2014 by Victoria1969 (2 reviews written)
My daughter used her pocket money to buy me a Mini Beauty Treatment for Mothers Day, we looked at the website and saw the nearest salon participating was 15 miles. I called up to book and was told she would look for a salon and they would then call me and tell me what date I could go on! Ok, not overly happy as I would like to choose, she then proceeded to tell me that unfortunately there was no salon within 5 miles so they could not offer to redeem the voucher and I would need to go onto the website and exchange! I said there was one 15 miles away please could I use that one, as where we live is a small village, she said NO it has to be within 5 miles!!!! Where does it say this on their website? It doesn't ! Appalling! We are going to have the same issue with all the other experiences as we are a bit remote! Am trying for a refund for my daughter but this has to be within 60 days! Really not happy! Think an email to Office of Fair Trading and Watchdog is required! AVOID, AVOID, AVOID.
As rated by real users
" I don't trust this seller " Read More
" Fantastic cushions " Read More
" Warm welcome one night break, not as they seem! " Read More
" Basket of Delights! " Read More
" Just what I wanted! " Read More