I purchased a 90th birthday hamper for my father in France. The hamper was supposed to contain a 90th birthday mug and a 90th birthday card. The contents of the hamper were pretty naff (a bag of porridge oats??!) but I liked the 90th birthday theme so I went with it. The mug was in the hamper, but instead of the 90th birthday card they had put... a Christmas card. How lazy and insulting! Plus, I had ordered the hamper on Sunday night for delivery on the Thursday. By the Wednesday they still hadn't dispatched the hamper and I had to chase them up twice to get them to send it. It arrived a day late, on the Friday. When I posted the above review on Facebook, the company replied that basket had arrived on "the requested delivery date during the height of Christmas". Well that's wrong on both counts - even in Northern Ireland, I doubt anyone would consider the second week in December "the height of Christmas". They even had the barefaced cheek to try and claim that the birthday card was "complimentary", even though it was clearly shown in the photo of the hamper and mentioned twice (yes, TWICE!) in the description of the contents. I originally though Baskets Galore was just sloppy and complacent. But now, as far as I am concerned, they are just totally lacking in any integrity.

I buy the gift basket full of idem from New York for UK and she was so happy, she say I melted her heart, the gift was exactly her. She show me picture and the basket was so nicely wrapped with gold ribbon, so beautiful. Thank you! Buy now without regret, Extremely Recommended! Express Shipping. Just Perfect!

Never been disappointed. Great service, wide range of choices, value for money.

My daughter and grandchildren live in the UK. I have used Baskets Galore mainly to send Birthday baskets, and they are fabulous. The quality is always great. I love the variety offered in baskets from kids baskets for different ages to Birthday baskets with different themes. The baskets have always been a great hit with my grandchildren and my daughter. The delivery is always punctual and reasonably priced. Keep doing what you are doing. I'll keep ordering.

Fabulous gift..Highly recommend. .Quality Brillant. .fab service. . what a surprise. .

I've found Baskets Galore is perfect at Christmas time for sending my family some seasonal cheer from the other side of the world. I live in Australia and most of my family are in the UK. Baskets Galore provide a huge variety of choices and a good range of prices which are very acceptable when sending a basket for my family to share. I like the fact that it's not just a box of food, there's some ceremony to the wicker basket packaging and a quality feel to the niche products with a focus on UK produced goods. They always deliver on time and the baskets are always in perfect condition. It is hard to tell from the website which ones need refrigeration but I'm told by my family that they are clearly marked on arrival. So if like me you are terrible at choosing presents, have multiple people to give to and can't be there in person then Baskets Galore is a great choice.

I ordered a basket that I selected the items myself for my brother in the UK. I contacted with an enquiry about the delivery time as my brother advised me he was going out to a party At 5 pm. The staff member Roma from Baskets Galore contacted the delivery company and followed up for me And then promptly got back to me. The parcel was delivered a few minutes later. Absolutely Fantastic service so hard sometimes when you live in Australia and have family in the UK. My brother said wow some fantastic stuff in my parcel thanks. So thank you very much I will definately be using your gift service at Xmas time.

I put together a basket worth £63, which is a lot of money. I wanted to speak to someone on the phone to confirm that this was an adequate amount to be as impressive as I wanted it to be. Their customer service is just and automated phone system that is set up that no-one answers, you can only leave a voice mail, there is no-one to speak to in person which I really wanted to do. I emailed and no-one replied for days, which was too late as it has already been posted out for delivery. Three times they emailed me when I kept asking someone to phone me, and they wouldn't. The recipient described the package to me and it did not sound like it was that impressive or £63 worth. I'm quite upset about it and I would definitely not use them again.

I sent my Mum a hamper for her birthday - I made up the contents myself and included all of her favourites. She was over the moon and sent me a photo of it as soon as it arrived. Then she skyped me and made me look at all the items individually - she was VERY excited. I would highly recommend Baskets Galore to anyone - service was timely and the presentation was excellent! Thanks, you made my Mum (and me) very happy :)

I sent 11 hamper gifts that cost me £500 and they forgot to put a tag on to say who the gift was from! So I have sent a load of presents that no one knew who sent them. They say they have called the recipients to make amends but I know they generally haven't as my cleints and friends are still clueless. Really bad service and if were you then go somewhere more professional

I ordered a hamper for delivery to Dublin. Post from the UK to Dublin takes so long I wanted to be sure the gift arrived on time. The process was simple and efficient. The delivery address was queried due to it being an office block and Baskests Galore were keen to make sure I had got the correct address. All in all,I was very happy with the service and the recipient of the hamper was pleased with the gift. It was well presented and packaged. I would use this company again.

I arranged for a hamper to be sent to my friend while she was staying at a holiday cottage in Donegal. Baskets Galore were fantastic at keeping me up to date with delivery progress and they went out of their way to help when I needed to change delivery details at the last minute. Really good customer service and my friend was delighted with the hamper!

pleasantly surprised by the frequency of emails for tracking and confirming my order and delivery, well done I will definitely use your service again. many thanks.

I'd managed to submit the online order without a message for the card and their fantastic customer service recognized this and contacted me for a correction prior to sending the basket. This was great! Would recommend.

I have purchased quite a few gift baskets this year to date and they have all been exceptional quality with prompt delivery and recipients very pleased with the presentation and quality also. Would definitely keep using

This is the first time I have used your service and would recommend you highly. My parents were delighted with their hamper and it has been much better value than some of the larger conglomerates offer. Thanks :)

Really loved the hamper it was great value and had quirky foodie things rather then the usual stuff you get in them