Baskets Galore Reviews - www.basketsgalore.co.uk

★★★★★
4.7 / 5
225
95% of users recommend this
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Latest Reviews

★★★★★

“Always delivers”

Written on: 15/12/2016

I've found Baskets Galore is perfect at Christmas time for sending my family some seasonal cheer from the other side of the world. I live in Australia and most of my family are in the UK. Baskets Galore provide a huge variety of choices and a good range of prices which are very acceptable when sending a basket for my family to share. I like the fact that it's not just a box of food, there's some ceremony to the wicker basket packaging and a quality feel to the niche products with a focus on… Read Full Review

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★★★★★

“Great customer service”

Written on: 12/09/2016 by Stephenson98 (1 review written)

I ordered a basket that I selected the items myself for my brother in the UK. I contacted with an enquiry about the delivery time as my brother advised me he was going out to a party At 5 pm. The staff member Roma from Baskets Galore contacted the delivery company and followed up for me And then promptly got back to me. The parcel was delivered a few minutes later. Absolutely Fantastic service so hard sometimes when you live in Australia and have family in the UK. My brother said wow… Read Full Review

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★☆☆☆☆

“Wouldn't use again”

Written on: 28/08/2016 by Annalev (1 review written)

I put together a basket worth £63, which is a lot of money. I wanted to speak to someone on the phone to confirm that this was an adequate amount to be as impressive as I wanted it to be. Their customer service is just and automated phone system that is set up that no-one answers, you can only leave a voice mail, there is no-one to speak to in person which I really wanted to do. I emailed and no-one replied for days, which was too late as it has already been posted out for delivery. Three… Read Full Review

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★★★★★

“Mum was delighted!”

Written on: 03/03/2016 by Humphrey362 (1 review written)

I sent my Mum a hamper for her birthday - I made up the contents myself and included all of her favourites. She was over the moon and sent me a photo of it as soon as it arrived. Then she skyped me and made me look at all the items individually - she was VERY excited. I would highly recommend Baskets Galore to anyone - service was timely and the presentation was excellent! Thanks, you made my Mum (and me) very happy :)… Read Full Review

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★★☆☆☆

“Fundamentally Poor Service”

Written on: 21/12/2015 by dryasab0ne (1 review written)

I sent 11 hamper gifts that cost me £500 and they forgot to put a tag on to say who the gift was from! So I have sent a load of presents that no one knew who sent them. They say they have called the recipients to make amends but I know they generally haven't as my cleints and friends are still clueless. Really bad service and if were you then go somewhere more professional… Read Full Review

Basketsgalore's Response to dryasab0ne's Review

Written on: 29/12/2015

Hi Peter. We are so disappointed with your feedback, as we have been in communications with you to both apologise and resolve. As explained a technical glitch resulted in your signature being omitted from the gift tag. The main body of the message was enclosed. We had emailed you on Friday to advise that each recipient had been contacted immediately by telephone, and an apology made. Your final 2 orders arrived today, and the recipients were contacted. The feedback from each individual we spoke with was that they were delighted with their Gift Basket. As such it is very disappointing to receive such negative criticism when we worked so hard to resolve it quickly and efficiently. We understand that you are quite rightly frustrated, and we sincerely apologise, as this is not indicative of a normal shopping experience with ourselves. We trust that you will appreciate that mistakes can sometimes happen, and our response was professional. May I reiterate our sincerest apologies. Kind regards, Chloe, Customer Services.

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★★★★★

“Great for Ireland deliveries”

Written on: 04/09/2015 by Carson466 (1 review written)

I ordered a hamper for delivery to Dublin. Post from the UK to Dublin takes so long I wanted to be sure the gift arrived on time. The process was simple and efficient. The delivery address was queried due to it being an office block and Baskests Galore were keen to make sure I had got the correct address. All in all,I was very happy with the service and the recipient of the hamper was pleased with the gift. It was well presented and packaged. I would use this company again… Read Full Review

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★★★★★

“40th birthday hamper”

Written on: 19/08/2015 by Devine44 (1 review written)

I arranged for a hamper to be sent to my friend while she was staying at a holiday cottage in Donegal. Baskets Galore were fantastic at keeping me up to date with delivery progress and they went out of their way to help when I needed to change delivery details at the last minute. Really good customer service and my friend was delighted with the hamper!… Read Full Review

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★★★★★

“excellent service”

Written on: 21/07/2015 by Dayamiy26 (1 review written)

pleasantly surprised by the frequency of emails for tracking and confirming my order and delivery, well done I will definitely use your service again. many thanks… Read Full Review

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★★★★★

“Great service”

Written on: 16/07/2015 by bdwalton (1 review written)

I'd managed to submit the online order without a message for the card and their fantastic customer service recognized this and contacted me for a correction prior to sending the basket. This was great! Would recommend… Read Full Review

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★★★★★

“Excellent Quality Baskets”

Written on: 12/07/2015 by 32Morrow (1 review written)

I have purchased quite a few gift baskets this year to date and they have all been exceptional quality with prompt delivery and recipients very pleased with the presentation and quality also. Would definitely keep using… Read Full Review

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★★★★★

“Excellent service”

Written on: 01/07/2015 by Casen488 (1 review written)

This is the first time I have used your service and would recommend you highly. My parents were delighted with their hamper and it has been much better value than some of the larger conglomerates offer. Thanks :)… Read Full Review

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★★★★★

“Great service and lovely items in hamper ”

Written on: 27/06/2015 by Page432 (1 review written)

Really loved the hamper it was great value and had quirky foodie things rather then the usual stuff you get in them… Read Full Review

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★★★★★

“Excellent service-highly recommended”

Written on: 18/06/2015 by evak (1 review written)

I'm Irish but live in Australia so it is difficult to organise gifts for family members at home. Ciseain go Leors service is excellent-it is easy to order and arrives exactly as planned. I have bought baskets for birthdays, Mother's Day and Father's Day and every time the produce has been fresh, of high quality and beautifully presented. I highly recommend the service… Read Full Review

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★★★★★

“Very Fast and Cordial”

Written on: 29/05/2015 by Naimak1976 (1 review written)

Would recommend Baskets Galore to anyone sending gifts to their loved ones I sent mine to a destination in Europe and it was very fast… Read Full Review

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★★★★★

“Wow!”

Written on: 22/04/2015 by D_R_A (1 review written)

Browsing online at home in Canada, I found and ordered a Ciseáin Go Leor Lady's Floral Basket for my mother-in-law who is recovering in hospital in Dublin. I applaud this company's commitment to customer service. I expect and am generally satisfied when I get order update emails for an online purchase. Baskets Galore went so much further and actually called my cell phone # when they didn't receive an email response from me. The representative was courteous, helpful and both verbal and… Read Full Review

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★★★★★

“Congratulations Cisaein Go Leor”

Written on: 02/04/2015 by Breview (1 review written)

I live in Australia and have used Cisaein Go Leor for Hampers/baskets twice now. As I had trouble placing my recent order online I decided to 'phone the company. I can't praise and congratulate the staff enough. My order was placed immediately and I received very regular emails advising me of the progress of my order. The recipient was delighted with the "box of goodies" which was cram packed with top quality produce and little to no padding. So real value for money. I will continue to use his… Read Full Review

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★★★☆☆

“Great service for overseas customers”

Written on: 01/04/2015 by 1950Castillo (1 review written)

I live in the US and used this service to send a customized hamper to my mother in the UK. Of course, my mother was very appreciative for the gift. However, it did not have the "wow" factor that I had hoped for. Nonetheless, because it is so convenient, I am in the process of ordering another hamper. I like the fact that I can pick the items for inclusion. However, not all of the items that I wanted to order were in stock. I would like to see a bigger selection of flowering plants and other… Read Full Review

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★★★☆☆

“Good product, poor delivery”

Written on: 01/04/2015 by Josiahz428 (1 review written)

Although the product arrived in one piece the delivery driver left the parcel beside the recipients back door in the rain. Very poor service from the delivery company… Read Full Review

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★★★★★

“Great quality, fast postage.”

Written on: 18/03/2015 by 164Fischer (1 review written)

I ordered my hamper for mothers day,I ordered at three in the morning choosing next day delivery and received it at lunchtime the next day i was delighted with the quality of the products the price and postage great service. Highly recommended… Read Full Review

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★★★★★

“Mother's Day Delight”

Written on: 16/03/2015 by anFox357 (1 review written)

My mother just received her gift from Baskets Galore and was positively ecstatic! Just the job when you live abroad and can't be there for Mother's Day. Thanks for a great service. Lovely quality selection. It loos good and tastes good too… Read Full Review

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