written by ManchesterKathy on 03/01/2013
I signed up for a 14 day free trial then cancelled it two days later. The conditions clearly stated that if you cancelled during the 14 days you would not be charged. Needless to say, 2 weeks after joining, £49.95 was taken from my card without my authorisation. The company denied that I had cancelled the account and refused to give a refund. I had to go through my bank and got my money back having lodged a formal dispute with them. You only have to read the reviews on here and other people who have written on peopletracer's facebook page to see that my story is a common one.
Please avoid this company at all costs and save yourself the stress of having moey unlawfully taken from your account.
Angiiiii's Response to ManchesterKathy's Review
Written on: 18/04/2013
gosh how I wished I had checked them out first and read your review and others!
I have threatened with Trading Standards.....how do they get a licence to trade????
Manchesterkathy's reply to Angiiiii's Comment
Written on: 18/04/2013
Your bank should be able to take back the money. It was when I emailed them asking for their business address in order to send a 'letter before action' (ie the final letter you send to a company before commencing court action) that they decided to start co-operating!