MyHeritage - www.myheritage.com Reviews

★★★★★
4.6 / 5
255
94% of users recommend this
  • Value For Money

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MyHeritage - www.myheritage.com

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Latest Reviews

★★★★★

“Customer service is excellent, the tool, invaluable!”

Written on: by Omigeebie (1 review written)

Since girlhood, I've been fascinated by our family tree, by my grandmother's stories and, later, by the many old documents left by my father. It was a blessing to discover that all this information could now be organized in a Family Tree, online, beginning with verwandt.de, later absorbed by MyHeritage! I love it! In the meantime, the family has grown, and several trees are represented, all connected to mine. It has gotten a bit complicated, but with the excellent, prompt, and patient help of… Read Full Review

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★★★★★

“My Heritage and Family Tree Builder”

Written on: by MaiaWiley (1 review written)

My wife and I have been using this genealogy site to find out our many ancestors for over 5 years and have found it is so good it has now become a great hobby we find the smart matches and record matches very helpful. Any time we have contacted the support team they have always been very helpful and quick to respond. Thank you My Heritage… Read Full Review

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★★★★☆

“good customer service ”

Written on: by steph9953 (1 review written)

I've been a member for 5 years. Myheritage.com is easy to use and customer service resolves any problems quickly. In 5 years I only had 2 brief questions which were addressed the same day. The only thing I dislike is how much the cost went up and that you have to pay extra for records. I really like the book feature. That's the only reason I went with this site. Forma is easy to use on my cell and my tablet also. … Read Full Review

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★★★★☆

“Zkušenosti systém Myheritage”

Written on: by bzRobles470 (1 review written)

Měl jsem zájem zjistit své předky. Pár let jsem získával informace a ke zpracování jsem původně použil systém GENI. Potom mi přítel nabídl ke zpracování systém MyHeritage, do kterého jsem převedl své data předků. Tímto systémem (MH) jsem velmi spokojen,zdá se mi lepší a přehlednější, ale zároveň dost umí. Na moje nezkušenosti PC a vzhledem k tomu, že nemluvím anglicky je výborný. Tímto hodnocením by určitě souhlasilo dost mých členů stránek… Read Full Review

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★★★★★

“excellent customer service via email!”

Written on: by CaitlinWade (1 review written)

Very good customer service...quick, thorough, prompt online. Can't really attest to the product yet as I haven't used it much...but was so glad they restored my lost account from 10 years ago!… Read Full Review

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★★★★★

“ transferring my family tree from 23andme to myheritage”

Written on: by Hudsoned1950 (1 review written)

When 23andme informed me that I could transfer my family tree to myheritage and do all sorts of extra things, I couldn't wait to do so. Unfortunately this was not a simple process for me as I am not the most teccy girl in the world. It also seemed that communication between the 2 websites staff was not very good. 23andme would give me advice which was sound but did not always marry up with what myheritage support was giving me. I am sure that I played a part in the confusion, especially as… Read Full Review

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★★★★★

“MyHeritage made me the family historian”

Written on: by McNamara293 (1 review written)

The short story is that what started some years ago as a simple data base to record the family has become a hobby using this software. Over the years the programme has grown, refined and become a much more user friendly product, assisted, and I must emphasie this, by a helpful and responsive support team. I come from New Zealand which is somewhat distant from main research centres - but MyHeritage remains relevant to my research and many research features are useful, while the software… Read Full Review

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★★★★★

“excelente ”

Written on: by Jair331 (1 review written)

Poder crear un arbol genealogico creo que es algo que todos siempre quisimos hacer. Que te faciliten el programa, y ademas, poder contactar familiares que ni siquiera sabias que existian...una maravilla. A todo esto sumale la atencion siempre dispuesta de quienes estan detras de My Heritage solucionandote o aclarando cualquier duda. Gracias.... Para mi es excelente… Read Full Review

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★☆☆☆☆

“Looking for Adam and Eve?”

Written on: by Aminak363 (1 review written)

I have 35 years experience in doing family history. The people of this site are encouraged to research "by association" whatever this means. In other word most people I contacted had absolutely no connection to my family line. Why waste time when they could be tracing their own ancestry. Also they didn't have many resources… Read Full Review

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★★★★★

“very nice people at the help centre.”

Written on: by Tessai475 (1 review written)

I had made 2 accounts by accident and wanted just to keep one. The help desk was so kind to help me step by step so I kept the one I was working with. The correspondence was very quick and very pleasant… Read Full Review

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★★★★☆

“Excelent resource to find ancestors”

Written on: by chizhovkain (1 review written)

Vere,very...very useful and convenient tool to keep the famity tree and even find absent brenches. The System provided me some names related to my tree in other people trees through Record Matches and Smart Matches. I even have found the living person ... Thanks a lot for the resource… Read Full Review

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★★★★☆

“wonderfull program”

Written on: by Bryant195 (1 review written)

i had a few problems with my heritage due to my novice state. I was very pleased with the instruction and patience that was shown me and all my problems were solved. They were very quick in resolving my difficulties, I on the other hand took numerous attempts due to my novice understanding. I love this site!!! I have joined and payed to use most geneo. sites and this is by far the best. The ease of finding and adding material is by far the best . Thank you for making this program… Read Full Review

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★★★★★

“Calendar Events Issue”

Written on: by ggCampbell214 (1 review written)

I had a query as only Calender Events for my husbands family tree were being notified to me and not Calender events for my own tree. I found the 'Help" very efficient, friendly and professional. Many thanks again. … Read Full Review

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★★★★☆

“MyHeritage and Family Tree Builder - strong together”

Written on: by trondtor (1 review written)

I have been using many different genealogy programs and websites since I started back in 1998 to investigate my roots. I use FTB on my local computer as the original source database. The strength is the combination of the MyHeritage website and the sync between these platforms. I also use the app on my pad. I publish my family trees based on ged-files also on my own webserver with TNG (I have used that the longest period) and I also use the service from Geneanet. These three web sites are… Read Full Review

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★★★★★

“Excellent Service”

Written on: by tzPuckett17 (1 review written)

Although I already manage a site I had a distant cousin transfer another she had started into my name because she couldn't continue. Unfortunately she was on another side of the Family Tree that I wasn't actually connected to so I asked if it could be transferred to another family member that was in the same section.This was carried out quickly & without any fuss & I must say the help I received was exceptional & I am very grateful… Read Full Review

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★★★★★

“Lost data”

Written on: by eiFlanagan290 (1 review written)

Was unable to download my family tree information, thought I had lost all my data. Sent an email to MyHeritage, explained the problem and they replied within 24 hours which was pleasing. I followed through with the guide they gave me, which was simple to follow, and was able to retrieve all my information in no time. Was extremely appreciative of the help and the quick response to my email… Read Full Review

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★★★★☆

“Support team was very helpful”

Written on:

I received Discover2 notice about some possible additions to my family tree, but I had forgotten my password. I entered my email address and waited for further instructions, but never received them. I couldn't find support on the website itself since I couldn't log in, but Google supplied me with their support url. Once there, the team was helpful and prompt and I was able to get in. I'm only beginning to see what is available at myheritage.com, but I am impressed with it and will be using… Read Full Review

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★★★★☆

“On Line Genealogy”

Written on:

sAs the ancestors of my wife and myself are traced in 16 countries l chose "Myheritage" for ordening our family tree. Ancestors of my mothers side left France when the Edict of Fontainebleau (21 October 1685, also known as the revocation of the Edict of Nantes) became effective, one of them was the later historian. Tose of my wife on mothers side are mostly Swedish ). The easy system for depicting portraits is a plus point. Assistace for some problems came from Tamar. … Read Full Review

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★★★★★

“Excellent customer service ”

Written on: by Gordon250 (1 review written)

I have submit a request through MyHeritage Support. They responses promptly with a very present attitude. They keep following-up on my request and finally I got my request done. The support staff are very nice and polite. Thank you MyHeritage Support :)… Read Full Review

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★☆☆☆☆

“Free vs Paid Services”

Written on: by Nature_Lover (2 reviews written)

I like the fact that you can upload a GEDcom for free. What I didn't like is that MYHeritage says that they will bill you annually if you do not have a credit or debit card. But once you fill out the information, My Heritage asks you to download the form, print it out and submit the entire year up front when you mail in the form. This is deceptive… Read Full Review

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