MyHeritage - www.myheritage.com Reviews

★★★★★
4.6 / 5
95% of users recommend this
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Latest Reviews

★☆☆☆☆

“Not a serious website”

Written on: 02/07/2014

I once cheked ther website, but found it not of any interest. But they keep on sending e-mails, even after I have (several times)chosen "unsubscribe". How can this be regarded as serious???????… Read Full Review

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★★★★★

“Myheritage is the best site for arranging family history.”

Written on: 22/06/2014 by DiyaTownsend357 (1 review written)

I'm using this site for many years, and it is the best! easy to use, apart getting all the support when needed. The site is being upgraded all the time. Now it is connected to documentary researches all over the world. Very easy to upload photos and add all other details. Go for it! … Read Full Review

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★★★★☆

“Simple and intuitive”

Written on: 24/05/2014 by JanVerkade (1 review written)

The genealogy software by MyHeritage (both web version and PC version) functions reliable, simple and intuitive. Very helpful are the SmartMatch results that help share results with others. Also Back-up facilities offer what one would expect. Isn't there a set-back? Yes, occasionally annoying advertisement for paid services appears and worse, keeps appearing over a period of time. as soon as MyHeritage understands that 'No thank you' means simply no, I will award the 5th star as… Read Full Review

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★★★★☆

“Genealogy and its Problems”

Written on: 17/05/2014 by DrewNorwood476 (1 review written)

I have been involved with genealogy since the mid 1980's and have tried so many other Genealogy programs that I am unable to list them all. I came across the "Free" My Heritage program about 3 or 4 years ago and found that it was fairly easy to use and gave good results. About twelve months ago I decided to join the Premium Plus plan as my five family history had overflowed the free program. Since Joining the Premium Plus plan I have had no real problems to speak of but one niggle I had… Read Full Review

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★★★★★

“Amazing Customer service”

Written on: 15/05/2014 by Hayesja485 (1 review written)

I created a family site on MyHeritage a couple of years ago. All through it I have received fantastic customer service be it for payment or any question I had. Prompt replies within 24 hours.Keep up the good work MyHeritage… Read Full Review

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★★★★★

“Outstanding support and assistance”

Written on: 14/05/2014 by 155Shields (1 review written)

I tried the free version of the MyHeritage web-based product and realised that I was missing too much functionality so I upgraded to Premium level. I am impressed with the web-site and the functions and facilities available. I then decided to download the free Family Tree Builder software to run on my PC, and sync with the web-site. I had just purchased a new PC with Windows 7 Pro 64 bit installed. The downloaded file from MyHeritage would not install. I also had problems with three other… Read Full Review

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★★★☆☆

“good on history bad on money/ membership issues”

Written on: 17/04/2014 by Ehlana (1 review written)

I initially had MyHeritage free trial but decided not to continue , so cancelled as directed day before end of trial period . However My Heritage still took money for some level of account .Have no idea which . However nearly 9 months later I have not received satisfactory replies . I am unable to add beyond the 250 basic free level of people on my tree . Continually being told I am a little over my 250 limit. Told to upgrade ! I had a brief phone call one day as I came in through the door… Read Full Review

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★★★★★

“Great Genealogy Site”

Written on: 15/02/2014 by tomersi (1 review written)

This website is very friendly and comprehensive. It allows me to put in everyone in my extended family, but after 250 people I had to pay extra 15$ a year which is really not much to keep a full on record of my entire family, both for myself and for the next generations. It's easy to use and they have a PC software that makes things a lot more convenient to use. I managed to update all of my family's info pretty fast with the help of sharing the family's page on MyHeritage, and I'm getting… Read Full Review

Pattisalt9's Response to tomersi's Review

Written on: 05/04/2014

You might think they are great but I don't. All this website does is copy people's family trees as they did mine and I am not a member. I had my large family tree on a free to use genealogy website which My Heritage bought out and without asking permission from tree owners, including mine, published our trees on their pay to view website, I asked them to delete mine but they refused, instead offered me a few months free subscription which I did not want. I do not believe in researching genealogy simply by copying information from other people's trees, which seems to be the main occupation on this website. I definitely would not recommend My Heritage unless you don't mind all your information becoming public property.

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★★★★★

“Great for both research and organizing family history info”

Written on: 13/02/2014

My heritage, much improved with new research tools like smart matches and record matching, is excellent for both research and storing your family tree and family history resources. The smart matching and record matching compare your data with the vast sources of data, and suggest matches. If you approve the match you can easily copy the relevant info to your tree. In addition to these advantages I can add that the support team is quick to reply and eager to help. … Read Full Review

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★★★★★

“A most uesful tool”

Written on: 09/02/2014 by ggamauf (1 review written)

I really like myheritage, especially the smart matches. being a lazy person I usually only enter the key dates and complete by copying the details who somebody else entered (most people who maintain family trees are of the 'pedantic' kind ;). I usually work on line only. I've recommended it (successfully) to many friends. it's one of the few tools I even pay for… Read Full Review

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★★★★☆

“Fantastic Back Up”

Written on: 19/01/2014

A gentleman was my assistant in this matter. He understood the problem and was very courtious. I felt free to reply to him with the understanding that he would do all he could. He also went on to explain everything. He checked out my membership fee which was paid last November and got to the bottom of the mix up. Many thanks. Mary… Read Full Review

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★★★★☆

“It's a great application”

Written on: 04/01/2014

It's a great app, but when you put ok to the smart matches, i can't see the person and it's tree in my tree. I think that is what all that we use the app are waiting for. However i'm happy with this becaus of the grat ammount of stuff that we can do or upload. Thanks… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 29/12/2013 by alfisdad (1 review written)

I've been using MyHeritage for a while now and am very pleased with the application, so easy to use and the web app is pretty cool. I had been using the premium account but was not really using it to its full potential so decided to downgrade back to the free basic version. I allowed my subscription to expire and expected the site to automatically go back to being a basic site, but the site just showed as expired, which was a bit unexpected - would have been better if expired premium sites… Read Full Review

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★★★★☆

“ MyHeritage is the best program ”

Written on: 19/12/2013

From my humble experience, MyHeritage is the best program when you want to document and catalogue a family's background and history. I have found about 2000 persons related to me and my ancestors… Read Full Review

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★★★★★

“Love this site, it has made compiling my family tree...”

Written on: 11/12/2013

Love this site, it has made compiling my family tree more interesting as it offers options to include facts and anecdotes which may not be included otherwise. I also love the Book report Option. With this you can chose any person in your tree and generate a Report with them as the main subject and the report shows how each other person is related to them. I also love the Smart Match options as this has given me other information about family members that are 3 and 4 times removed, information I… Read Full Review

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★★★★★

“Help needed”

Written on: 10/12/2013

Have problem with the :help" didn't find what I wants, sent a message to the support, and after one night, get the answer and its solved the problem… Read Full Review

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★★★★☆

“My Heritage; a good plan?”

Written on: 09/12/2013 by FamilyTreePieterJanJacobvandeVrede (1 review written)

Dear reader, when I first entered the world of My Heritage, I was a bit reserved. Because of the cost-aspect(there are also costfree-programs to be found. But when the family research-virus kicks in, there is no holding back. I reached the 2500 persons-limit after 4 months and then there is no turning back. But the resourches MyHeritage offers, make it a very accessable program. What I like about My Heritage is the fact that your input is very safe at the My Heritage-servers. You don't need… Read Full Review

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★★★★★

“Exellent! ”

Written on: 07/12/2013

I am using Family tree Builder free version since many years and i would recommend it. It is very easy to use it, and i am always looking for the new versions, as far as i know that i would find new functions very useful. The support on line is helpful, and when i am in trouble i can send a mail to the support, and they react very fast with always a solution to my problems… Read Full Review

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★★★★★

“For me it's perfect. I love it...”

Written on: 05/12/2013

I downloaded MyHeritage's Family Tree Builder as a free genealogical tool. Before downloading I read a couple of reviews and I realized the program is one of the most complete freeware I probably need. I started working with the program in September (free version). Knowing that genealogy is more than only database I think that everything is up to my research. Anyway, later I decided to upgrade the program because subscription offers me even more options than free version. The most I like that… Read Full Review

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★★★★★

“Family Tree Builder”

Written on: 05/12/2013

I contacted support yesterday, because I needed help with MyHeritage Family Tree Builder: Could no longer change my notes because the skript was damaged. I received help allready the day after, and after that everything was perfect Again. I was so happy - it was working… Read Full Review

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