FindMyPast.co.uk - www.findmypast.co.uk Reviews

★★★★☆
3.9 / 5
1409
79% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
FindMyPast.co.uk - www.findmypast.co.uk - Ask a question now

Media Gallery for FindMyPast.co.uk - www.findmypast.co.uk

FindMyPast.co.uk - www.findmypast.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Easy site to use”

Written on: 20/02/2017 by 92Gillespie (1 review written)

This site is very easy to use and has lots of information to look at. Good value especially on the £1 for a month offer!… Read Full Review

Report this review
★☆☆☆☆

“Refund policy falsely advertized”

Written on: 16/02/2017 by ezMoore315 (1 review written)

I used the site for 10 minutes, after reading the refund policy I felt confident. Used the site for 10 minutes, found it difficult, expensive (requiring further payment for anything other that free searches). So I requested a refund. But was refused, the 14 day money back policy was ignored. This is what they advertise: in fact there are no refunds! Free cancellation within 14 days of Findmypast subscription. Your choice to cancel! If you change your mind or for any other reason decide you do… Read Full Review

Report this review
★★★★☆

“Works well for a starter”

Written on: 06/02/2017 by Wildbore (1 review written)

As a 'newbie' I'm not in a position to compare with other sites, but I have been impressed with how easy it is to get started with this site. Within a month I am fairly confident that I have got back to 1771. The 'hints' feature is helpful, but can also be a real pain when you get dozens of 'possibles' many of which are often highly improbable. I'm sure that FMP would say it is better to give the researcher all the information to hand and let him or her decide what is and isn't useful, but if… Read Full Review

Report this review
★★★☆☆

“FindMyPast - Clunky Website - Good Information”

Written on: 03/02/2017 by Trudge65 (1 review written)

I have been using Ancestry for several years and it is my benchmark. Once logged in to FindMyPast I do not need to be treated like a Newby - FindMyPast knows exactly how long I have been a member so should treat me accordingly. Using scroll bars to move around a tree is archaic when right click and drag makes the process faster and easier. Person search in a tree takes getting used to, but it works. Hints are OK, but again this Newby approach is irritating. also, the display of BMD and other… Read Full Review

Report this review
★★★★☆

“Family History”

Written on: 28/01/2017 by BindiBaxter (1 review written)

Found quite a lot of records that I hadn't found elsewhere, easy to use site, would recommend to others… Read Full Review

Report this review
★★☆☆☆

“Poor value”

Written on: 26/01/2017 by Jhudd66 (1 review written)

Found it confusing & very little info given compared to other sights Paid for one month only but They renewed my subscription without my consent when I questioned them they said there was a little tick box I should have seen, I'm computer savy & I missed it so beware or better still avoid this sight!… Read Full Review

Report this review
★★★★☆

“Still some niggles”

Written on: 12/01/2017 by kwWright361 (1 review written)

I like the hints section which ia appended to family names, but some are a bit way off. It is annoying if you enter in census details and find that a maiden name is lost and the lady's married name re-entered. Also I wish 'name variants' wouldn't correct itself every time you change another variable… Read Full Review

Report this review
★★★★☆

“Excellent Masterclasses”

Written on: 06/01/2017 by Webbpt36 (1 review written)

I am a seasoned Genealogist, but you can always learn something new. There are several different ways of using the records and it is well worth reading through the masterclasses. Unfortunately there is never a site which covers all the records you may want, but thanks to an army of transcribers, new information comes online all the time. I would definitely recommend the site. An annual subscription is good for the novice or someone with plenty of time to use it. However I do like the site and… Read Full Review

Report this review
★★★★☆

“Easy to Negotiate the Records”

Written on: 02/12/2016 by DanteOrtega (1 review written)

Although I have previously subscribed to other genealogy sites I find FMP to be the far easiest to negotiate through the records. The interface is very clear and downloading original documents to my laptop is easy. I have found in other sites that the information is too busy" and off putting and doesn't necessarily give the results I want. Since joining FMP I have managed to fill in many missing details and the 1939 Register has been very helpful in this. If I have difficulty finding an… Read Full Review

Report this review
★★★★★

“Findmypast has proved to be the right site for me!”

Written on: 27/10/2016 by Over49 (1 review written)

Before joining Findmypast, I had used other free and paying sites, with no success of finding any relatives, even those I knew a lot about and was on the verge of losing interest. However, Findmypast has renewed my enthusiasm, I couldn't believe the number of records and family members I have found and added to my tree. Even now with an established tree, additional information occasionally arises about my ancestors, and each new piece of information sends me off on a hunt again. My aunt has… Read Full Review

Report this review
★★★★☆

“Best site for convict information”

Written on: 27/10/2016 by Carver137 (1 review written)

Whilst I wouldn't say it's the best site for genealogists who are starting out at the beginning, it is definitely the best site for finding documents about criminal convictions, so once you've got your basics done and you're looking for details it's ideal. I started on Genes Reunited then graduated to using Ancestry (very good for international movements) and FamilySearch but now I'm mostly using findmypast and the British Newspaper Archive, plus Australian convict record sites. Each has its… Read Full Review

Report this review
★☆☆☆☆

“could try much harder”

Written on: 27/10/2016 by Foley375 (1 review written)

i am new to this site and am finding the systems old and out of date compared to todays computer systems . Its like using DOS from the 1980's. It could be me with a new system but even the help Chat line was of no real help and i then phoned the help line and felt that the person on the phone thought I was an idiot. I am again today trying to solve my inability to resolve the current problem and i understand that it could take some time to master the way it works BUT at this time I wish I… Read Full Review

Report this review
★☆☆☆☆

“DO NOT TRUST”

Written on: 25/10/2016 by MikeHolland (1 review written)

Do not Trust Be very careful of their "One Month" only plan. It's not really just for a month ? Without knowing it, I had omitted to tick a well hidden button on their website allowing them to automatically extract a further £10 a month from me without so much as a by your leave, for months and months. Avoid this company at all costs They are now refusing to refund the money they took from my account each month without my permission, even though they can clearly see that I only used their… Read Full Review

Fuggerdigger's Response to MikeHolland's Review

Written on: 22/12/2016

the same thing has just happened to me,it said one months free trial so I was expecting to be able to cancel it before the month was up if the site wasn't for me,after two weeks they take a payment from your bank.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“DO NOT TRUST”

Written on: 25/10/2016

Do not Trust Be very careful of their "One Month" only plan. It's not really just for a month ? Without knowing it, I had omitted to tick a well hidden button on their website allowing them to automatically extract a further £10 a month from me without so much as a by your leave, for months and months. Avoid this company at all costs They are now refusing to refund the money they took from my account each month without my permission, even though they can clearly see that I only used their… Read Full Review

Report this review
★★★☆☆

“Could do better”

Written on: 25/10/2016 by blMyrick65 (1 review written)

Indifferent search facilities - can look for a name with a wide date range, images excellent where available. As with all online genealogical sites, it is hard to know where the gaps in their provision lie. I prefer Ancestry, but use this and other sites in the hope that they have records the others lack. As other sites, there is a lack of early Irish records. Irish newspapers, particularly provincial Irish papers, would be a useful early resource as so many other sources are lacking. As it… Read Full Review

Report this review
★★★★★

“Findmypast”

Written on: 22/10/2016 by cdMartinez40 (1 review written)

I use findmypast with other websites which works really well as sometimes answers appear on one and not the other. Findmypast is easy to use and navigate. I also like the 1939 register as I can find things out whilst waiting for the 1921 census to be released and at least gives an update as to where people were and sometimes find things out such as my husbands grandparents having a lodger which we didn't know. It is frustrating when records don't come up especially if you can find them on… Read Full Review

Report this review
★☆☆☆☆

“Rubbish”

Written on: 27/09/2016 by Abernathyzl427 (1 review written)

You do all the work and then come to a dead end...They keep your hard work and offer nothing in return… Read Full Review

Findmypast-Support's Comment

Written on: 06/10/2016

Sorry to hear of your disappointment.
When subscribing to Findmypast, you do gain full access to our records according the the subscription/region you have subscribed to.

As a paying subscriber, you then retain the access to the records for the lifetime of your account, along with your tree (if you have one on our site)

If we can assist with your support in any way, please do visit our team.

Regards

Support Team @ Findmypast

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“not sufficiently helpful”

Written on: 21/09/2016 by Sulpicia (1 review written)

I'm quite annoyed with the repetitive emails I keep getting from findmypast, also with the hints I keep finding on various relatives on my family tree. The hints are mostly giving information I already know about recently living family members. I don't require information about Victorian ancestors. I'm struggling with people who lived in the 1700's. The really frustrating thing about the search facility on findmypast is that I can type in facts that are already clarified and the search comes up… Read Full Review

Findmypast-Support's Response to Sulpicia's Review

Written on: 06/10/2016

Thank you for your comments.

The hints feature is something that we are testing, and looking to enhance in the future.

We think it is a great tool, in particular at the start of your research journey, if we can assist you in any way, please do visit us and remember to keep an eye out for regular webinars to help your search the next one being 13th October.

Regards

Support Team @ Findmypast

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Very easy to use”

Written on: 04/09/2016 by JuLoG (1 review written)

I have been using FindMyPast for over a year now. It was the first site I tried and I have found it very easy to use.Initially I took out a monthly subscription as it seemed better value than PAYG but then there was a special offer on a yearly subscription so I changed to that. I like the fact you can save the document you are looking at to the individual people mentioned in them so you can access them again easily without having to re-search for them. It is amazing to be able to see the… Read Full Review

Report this review
★★★★★

“Rarely Defeated and very helpful”

Written on: 02/09/2016 by Markybx (1 review written)

I use several Genealogy sites, both free and paid, and Find My Past is my go to site for every thing. It is easy to use, even if you are without much, or any relevant info. Finds relatives that other sites never can and the Census info is especially useful. If there is a conflict of information between FMP and others I use the FMP information as it has never let me down. The search function is about the best I have used, as it will search on just about any detail and is easy to follow. Be… Read Full Review

Sanles's Response to Markybx's Review

Written on: 04/09/2016

Thank you I will follow your excellent sdvice

Reply to this comment
Report this review Read 1 Comment
overview