FindMyPast.co.uk - www.findmypast.co.uk Reviews

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★★★★☆
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Latest Reviews

★★★★★

“my search experience”

Written on: 26/04/2015 by mikesang (1 review written)

Researching is easy with Find my Past. I like the fact that one can sign up for a month at a time , which is really helpful if, like me, you have done most of your research and want to tidy up the loose ends. I don't like the fact that one is automatically renewed if you forget to un-tick the relevant box in your details… Read Full Review

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★★★★☆

“Best Source for English records”

Written on: 25/04/2015 by piShea30 (1 review written)

Have used FMP for the last 9 months. Was able to find information here that other websites did not provide. One suggestion for improvement: The ability to print actual images of documents. The transcriptions do not always include all the information that is listed on the actual image. But, having said that, I do like access to the actual images so that I can interpret the information on the record. Transcribers do their best, but knowing the family, the locations, etc., the person… Read Full Review

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Pipsqueak1999's Comment

Written on: 25/04/2015

I would love to print out the document images, but keep finding that only half of wide documents are viewable, plus long ones either have their top or bottom missing. And guess where the entry I want always seems to be?

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★★★★☆

“More than happy”

Written on: 19/04/2015 by maladeebee (1 review written)

I have been,researching my family history for over ten years now and became a member of FMP and another well known genealogy site when I was rich a few years ago. I had to tighten my belt and stopped my subscriptions to both after a couple of years. I missed the ability to simply type in a name and hey presto numerous results would pop up within seconds. I had to return to one and chose FMP and monthly subscriptions and I have not regretted my decision. Yes, there are glitches, I too have a… Read Full Review

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Pipsqueak1999's Response to maladeebee's Review

Written on: 20/04/2015

I am a little curious about some of the wording of your review. I don't see the need to maintain that you are not an employee - has there been an accusation to a previous review you have submitted? Also, why specify that you "too have a slow connection"?

The reason I question this way is that there have been false reviews posted on the internet, and attempts made to counter negative reviews - by the company.

No-one is saying anything but very positive things about the the type and range of records that FMP hold. The problems are with the search capability, and the inability/unwillingness of the company to correct problems identified due to the way that some of their records have been uploaded or transcribed and the way their search cannot be used for in-depth searching - not to mention the regular instability of the site. You may not have experienced either of these problems, but trust me they are there.

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★★★★☆

“A genealogy resource I wouldn't be without”

Written on: 18/04/2015 by simohutc (1 review written)

Speaking as a professional genealogist, I would say that this site contains important resources that cannot be found elsewhere online. At a reasonable price. It has provided crucial information for my research, and the areas I feel that are most valuable are the wide range of historical newspaper articles, the military records, the resources relating to British India and the scans of UK parish baptismal records. My only really criticism is that its search interface falls short in comparison to… Read Full Review

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★★☆☆☆

“Unfriendly method of research”

Written on: 18/04/2015 by anniebn (1 review written)

I found this site was only useful if you already had a great deal of information about past members of your family. It also had gaps in the records despite correct information given. A disappointing and frustrating way of building a Family Tree… Read Full Review

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★★★★☆

“The best element of findmypast were the newspaper...”

Written on: 17/04/2015 by Erika372 (1 review written)

The best element of findmypast were the newspaper articles. I was able to find a lot of information on previous generations, which gave me an idea of their lives. I was NOT pleased that my membership was automatically renewed without contacting me first… Read Full Review

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★★★★☆

“ease of accessing my records”

Written on: 29/03/2015 by Ralph218 (1 review written)

I have been using the site for about a year to trace my husband's and my own family history records. Prior to signing up to findmypast I made very slow progress over the proceeding years of searching. Having the findmypast records being pre-selected as possible matches has been very useful and helped shorten the time spent looking. However when I am going through the pages on the pre-selection I find the page reverts to page one sometimes and I then have to remember what page I was on and… Read Full Review

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★★☆☆☆

“Half price but not worth it.”

Written on: 20/03/2015 by bobjan1 (3 reviews written)

I took out a subscription at New Year for half the normal price and while it can work as intended, it often doesn't. The 1851 census frequently won't load pages, it won't move from page to page and when I complained about it there was a `promise` to fix the problem within 90 days. Wow, that's impressive - three months to fix a problem which shouldn't exist. As I write,the website is down and showing a picture of an impending shipwreck. How appropriate. I don't dislike `Find my Past` - I hate… Read Full Review

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Sybilf's Response to bobjan1's Review

Written on: 21/03/2015

I know that one star is the minimum but I cannot read anything in your review that merits the second one. I am not being facetious, the star rating just seems high given the comments.

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Bobjan1's reply to Sybilf's Comment

Written on: 21/03/2015

Hello,
I must have been in a generous mood for a change!
I did get the half price subscription and have been lucky enough to find some interesting snippets in the newspapers. However, everything about it is so frustrating that I certainly won't renew the subscription - even if they paid me £50.

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Sybilf's reply to Bobjan1's Comment

Written on: 21/03/2015

Understood! Thanks for replying.

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★★☆☆☆

“Balance review taking on more detailed research...”

Written on: 18/03/2015 by ChristinaHoward (1 review written)

A great deal has been written online about Findmypast's new search which was implemented in April 2014. It was not a good move on their part and they have striven to improve things, culminating in the release in the past few weeks of a new new search. However, no matter the technological achievements of this new search, it is rendered useless when more detailed searching is required sue to the restrictions of the use of Browse options for place names. The first problem is in the Search… Read Full Review

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★★★★☆

“Give it a go!”

Written on: 13/03/2015 by bigash1 (1 review written)

I've been on most of the genealogy sites and find my past is a good one although you have to get to know how to use them all. If you have some information about a family member it helps but there are ways with the bare minimum. If they are born before 1911 a useful way is to check the census records which usually go back to 1841 but there are records going back further if you look at record sets on the site. I find if you put in the bare information it brings better results strangely. finding a… Read Full Review

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★★★★★

“Bringing the Past to the future.”

Written on: 13/03/2015 by Nylgram (1 review written)

I have had a ball using Find My Past!. It opened up the path to finding answers to so many questions I had about relations that could not be found easily on other websites. The site is easy to navigate. The ease of using the site at home when I want to is also a bonus. So many different records to choose from… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 05/03/2015 by Brendens457 (1 review written)

Since the site had an upgrade last April 2014 the site has been more than poor. They have now put a new things in place for the search and have to say that its still poor to use. Missing data, only producing double barrelled names on search results, for starters. Not only that if you complain on their Facebook page too loudly they ban you and effectively censor any complaints against them. Save you money and use Ancestry or try to find the records you want elsewhere… Read Full Review

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★★★★☆

“Easy to use”

Written on: 03/03/2015 by ctMcLain102 (1 review written)

Found the website easy to use and navigate. Ever increasing content enhances the value for money provided. … Read Full Review

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★★★★☆

“great”

Written on: 26/02/2015 by KingstonHaley (1 review written)

I have been using this site for almost a year now and have found several items that I had not been able to find on other sites.thank you. … Read Full Review

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★★☆☆☆

“Why bother”

Written on: 12/02/2015 by JuliaBriggs401 (1 review written)

Why use this company when there are far more efficient companies available. I found nothing on this site I could not have found more satisfactorily on at least two other sites. Nothing new… Read Full Review

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★★★★☆

“genealogical genius”

Written on: 09/02/2015

I am very happy with Findmypast. I have only been researching in the last 12 months and find this site very helpful. I flit between this and another well known site because sometimes this one is much easier to get around… Read Full Review

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Davetomlinson's Comment

Written on: 10/02/2015

Hmmmmmm! A "genealogical genius" who has "only been researching in the last 12 months". Puts my efforts over the past 20+ years in the shade.

FMP has a lot of record sets. Some of them are not quite what you might expect from the name e.g. "Churches & Religion" contains 2 datasets covering years from 1813 - 1889 from ONE obscure parish in Lancashire; "Yorkshire, Leeds, Burials 1895-1921" covers ONE cemetery.

The website used to be, probably, the easiest to use. They redesigned it and the interface is inconsistent. There are fields where you can use wildcard (* ) searches and some where you can only use their pulldown lists of entries. Some of those list run to dozens of entries and include misspellings arising from transcription errors ( one is Scotlanld). They have made some errors of defining how to transcribe fields one of which results in all children in the census marked as being x months (days or weeks) old are shown as being zero years. That might be an interpretation of the entry but it is NOT transcription. I could go on.....

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★★★★★

“Great improvement”

Written on: 29/01/2015 by candessa (1 review written)

This is a great improvement, everything is much quicker, and I don't get booted off as often as the older system. Well done!… Read Full Review

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★★★★☆

“Rude customer service and bad business practices”

Written on: 20/01/2015 by redbaybound (1 review written)

I purchased a 1 month subscription to Find My Past on December 20th, 2014 that was set to expire January 18, 2015. Earlier in the day of January 18th I was able to search. However, by 6 pm EST I was told that my subscription had expired and that I needed to subscribe again. I contacted customer support at FMP to let them know that I had been erroneously shorted time and that I wanted to be credited for that time. The following is the response I received: "Good Afternoon, Thank you for… Read Full Review

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Redbaybound's Response to redbaybound's Review

Written on: 20/01/2015

I received a follow up email apologizing for the misunderstanding. It seems that FMP subscriptions expire 30 days after the exact TIME of purchase. The website showed only that it expired 30 days after purchase.

They have rectified the situation by very generously extending my subscription by 7 days.

Thank you Findmypast and I am sorry that I misunderstood the terms of the purchase!

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★☆☆☆☆

“Appalling”

Written on: 08/01/2015

The website is almost impossible to search using a slow connection. Search forms do not load correctly and result in millions of results if they return a search result at all. The worst time to use the web site seem to me to be from 4:30 pm to 7:30 pm. in the UK. Newspaper searches just refuse to load despite waiting sometimes for several minutes at the above times. This is sad as the site has a wealth of records to access, the problem of pages refusing to load still hasn't gone away!… Read Full Review

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★★★★★

“Very knowledageable”

Written on: 27/12/2014 by Stracfam (1 review written)

This site is excellent for tracing ancestors and also current family members. The documents from the ancestors, i.e newspaper clippings and army info are really intersting and excellent to see. Its easy to access… Read Full Review

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