Item: Find My Past - www.findmypast.com.au
Rating: 1

Jaberwoki's review of Find My Past - www.findmypast.com.au

“FIND MY PAST - FROM PRE EMINENT TO SHAMBOLIC ”

★☆☆☆☆

written by Jaberwoki on 09/06/2014

FMP - HAS GONE FROM BEING A MUCH LOVED GENEALOGY USER FRIENDLY SITE TO OBLIVION WITHIN DAYS.
IT IS OBVIOUS TO ALL THAT THE NEW DATA PLATFORM IS A DISASTER AND UNFIT FOR PUPOSE..

IT CAN'T HAVE BEEN TESTED ADEQUATELY PRIOR TO IT BEING INFLICTED UPON US ALL

AND THE IRONY IS THAT FMP WANT THE SUBSCRIBERS TO ADVISE OF GLITCHES AND ISSUES AND ALSO TELL THEM WHAT TO PUT BACK THAT THEY STUPIDLY REMOVED.,YOU COULDN'T MAKE IT UP.

TO ADD INSULT TO INJURY - HIGHLY CRITICAL POSTS ARE DELETED WITHIN MINUTES FROM FMP FACEBOOK PAGE ,AND THE PERSON WHO POSTS IT BLOCKED FROM FURTHER COMMENTS.
THE DEMAND FOR REFUNDS ARE IGNORED AND THE OFFER IS THEN 2 MONTHS ADDITIONAL SUBSCRIPTION FREE,SO THE AGONY GOES ON.
FMP - ARE IN A POSITION WHERE THEY HAVE ALIENATED THEIR SUBSCRIBERS AND THIS WILL COST THEM DEARLY.
IF YOU ARE SERIOUS ABOUT GENEALOGY AVOID FMP - FOR THE FORSEEABLE FUTURE.

Value For Money

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Mattarosa's Response to Jaberwoki's Review

Written on: 25/06/2014

I have asked for a refund of my subscription because the site no longer provides anything I want to use. I expect there will be all sorts of conditions saying they can do what they like. I have, though, stopped the automatic renewal of my subscription because I certainly will not renew again if things remain as they are.

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