Written on: 27/06/2014 by 143Vaughn (1 review written)
Order for my by my fiance, first bunch turned up with dead roses, no tulips (or replacement flowers), no gift bag, and no chocolates,
he called to complain, lady on the phone handled it well and was very apologetic, promised to send a bigger bunch of flowers and a bigger bunch of chocolates the next day,
second bunch turns up, still no tulips, still no gift bag and still no chocolates, they were the exact same bunch that i was sent the day before (minus the dead roses)
after calling again, was offered a third bunch! seen as two cheap looking bundles had already turned up at my workplace it was an embarrassment to have a third, probably the same delivered again!
had to send photos as evidence to apply for a refund
could of bought the same bunch in Tesco for £10 and they would of had a 7/10 days life guaranteed on them!
waste of time, money and an embarrassment
As rated by real users
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