Written on: 25/03/2014
I received a tin vase worth less than £2 when I was meant to receive a vase that I paid £14.90 for with my purchase of flowers. I contacted the complaints centre and offered to return this vase as it was clearly worth less than was advertised. However all I received were some cut and paste replies from the company that completely denied any wrong doing. I've sent three responses to this email over a period of three weeks and have received NO reply from them at all - what horrendous customer service.
I shall now be reporting them to the Office of Fair trading for misleading marketing. Absolutely deceitful and awful company - do not use!
As rated by our community of reviewers
" Just ordered..can't wait to see how the flowers are! " Read More
" What a let down for a flower shop to screw up AGAIN " Read More
Written by NickFoley
" Easy to order " Read More
" Just awful!+ " Read More
" ***AVOID - FLOWERS ARE NOT FRESH **** " Read More