Left hand hasn't a clue what the right one is doing!

Click here if this is your business
★★★☆☆
3.1 / 5
55.9% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

yazzz's review of iFlorist www.iflorist.co.uk

“Left hand hasn't a clue what the right one is doing!”

Written on: 13/02/2014 by yazzz (1 review written)

The online order system is TERRIBLY flawed.

Cards written in a different language aren't accepted properly. Actually the content of the writing work all the way till the "confirmation page" - whereupon it's garbled.

My order wasn't in the system - despite being associated with the email account I used to send it with. This means I couldn't track or cancel it.

I contacted Customer services and they told me they'd cancel and refund my order.

The flowers were delivered on time...The order was not cancelled.


My ONLY hope is that they will refund me the money ... but I have a feeling their incompetence will only work in their favour!

  • £70

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit iflorist.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
iflorist.co.uk