They couldnt care less

Click here if this is your business
3.0 / 5
54% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of iFlorist


“They couldnt care less”

Written on: 10/12/2013

I need to change the delivery address for flowers I ordered for a friend in New Zealand. After informing i florist over a week ago I have had NO response/reply, other than a meaningless automated acknowledgement, from this company despite my two emails (""tickets""), using their live chat(ha ha,no-one there) and many many attempts to phone them. They currently have almost £50 of my money and I dont even know if they plan to deliver my order to the correct address.
I have used this company once before ( again to NZ) and it was fine but now I find their disregard for their customers appalling and will be seeking further advice on the matter.

  • Flowers

    Goods purchased & cost

  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review