Terrible company with Worst Customer Service

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Mo-Scotland's review of iFlorist www.iflorist.co.uk

“Terrible company with Worst Customer Service”

Written on: 30/11/2013 by Mo-Scotland (1 review written)

I ordered flowers which were not delivered on the required date. There is no telephone number and no email address to follow up on complaints. Instead you are forced to go through a ridiculous system where you have to log in to a support page and "take a ticket" and wait for the invisible person to respond with an unacceptable reply. You are then advised that the matter is closed whether you like it or not. I would never use this company again. They are unreliable and their customer service is shocking......probably the worst I have come across.

  • Flowers £36

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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