Written on: 20/09/2013
I ordered flowers to be delivered on a certain date, they were delivered 3 days before hand. The next day another delivery was sent to my friend, neither flower delivery was what I ordered, or expected for the price. My friend thought I'd lost the plot!
I raised this problem with the iflorist I have not received a satisfactory outcome, after several emails between us.
I am expected to write a letter of complaint to head office, and telephone them with the problem, surely being on line an email should suffice. Not happy with the level of customer service at all.
As rated by our community of reviewers
" Absolutely awful experience - I deeply regret choosing this " Read More
" Ive ordered for friend. but not sure if arraived " Read More
" Flowers never delivered " Read More
" Long life flowers " Read More
" Don't use these middlemen services " Read More