Written on: 20/09/2013
I ordered flowers to be delivered on a certain date, they were delivered 3 days before hand. The next day another delivery was sent to my friend, neither flower delivery was what I ordered, or expected for the price. My friend thought I'd lost the plot!
I raised this problem with the iflorist I have not received a satisfactory outcome, after several emails between us.
I am expected to write a letter of complaint to head office, and telephone them with the problem, surely being on line an email should suffice. Not happy with the level of customer service at all.
As rated by our community of reviewers
" Prestige Flowers Leicester " Read More
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" AMAZING Delivery within the hour!!! " Read More
" What a let down for a flower shop to screw up AGAIN " Read More
Written by NickFoley
" Horrible, completely unsatisfactory, service!! " Read More
Written by mappleg8