No flowers arrived for a very special occasion

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  • Customer Service

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Guest's review of iFlorist www.iflorist.co.uk

“No flowers arrived for a very special occasion ”

Written on: 23/11/2012

I used this site as the prices appeared to be competitive and the reviews seemed ok. No flowers for a very special occasion were delivered due to "a technical fault" according to the customer services assistant I spoke to.

The apology was pathetic and somewhat insincere and I was asked if I wanted them to be delivered at a later date! Of course I said no, and that the opportunity to make someone special's day had been lost.

I was promised a refund but that really doesn't make up for this error. What a shambles; do not use this company - stick to tried and tested like Interflora, they may be more expensive but in my experience always reliable.

  • Flower Arrangement

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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