APPAULING QUALITY OF FLOWERS

eFlorist www.eflorist.co.uk
★★★★☆
3.7
From 2703 reviews
68.0% of users recommend this

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Guest's review of eFlorist www.eflorist.co.uk

“APPAULING QUALITY OF FLOWERS”

★☆☆☆☆

written by on 22/07/2016

I RECENTLY ORDERED SOME FLOWERS FROM MY DAUGHTER IN LAW AS SHE HAD JUST HAD A BABY. THE FLOWERS ARRIVED, AND THERE WAS NO WATER IN THE BASE, AND THE FLOWERS WERE ALREADY WILTING. SHE CUT THE STEMS AND PUT IN VASE OF WATER WITH FOOD PROVIDED. SHE SAID WHEN THEY ARRIVED THEY WERE HALF DEAD. I WENT TO SEE HER THE FOLLOWING DAY AND SAW THE FLOWERS MYSELF AND THEY WERE HALF DEAD. I WAS VERY DISAPPOINTED. I E-MAILED THE COMPANY AND THEY ASKED ME TO SEND A PHOTO WHICH I DID, AND THEY REPLIED SAYING THE FLOWERS WERE OF THE STANDARD THEY WOULD EXPECT, AND THEY WERE NOT PREPARED TO DO ANYTHING.

I WOULD NEVER USE THIS COMPANY AGAIN. I WILL ALWAYS GO BACK TO INTERFLORA WHO PROVIDE THE HIGHEST QUALITY BOUQUETS ETC. IT IS TRUE YOU PAY FOR WHAT YOU GET. CUSTOMERS ARE OBVIOUSLY NOT IMPORTANT TO E-FLORIST.

HOPE THIS REVIEW HAS BEEN HELPFUL TO ALL THE PEOPLE WHO ARE THINKING OF PURCHASING FLOWERS FROM THIS COMPANY. MY ADVICE IS DON'T.

MANCHESTER

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Ellenf59's Comment

Written on: 16/08/2016

I had the same experience - I ordered a "Pink Lady" bouquet. They were delivered extremely wilted, but stupidly, I accepted their excuse that the flowers were "tired" because they'd travelled. I gave the company the benefit of doubt, and reassessed them after 48 hours...no change - still dead!
The response I received was the same as yours "they were of the standard they'd expect"...well not mine! I have been to the Advertising Standards, with no joy. I now intend to pursue this with Trading Standards. My advice to anyone thinking of ordering with this dreadful company...DON'T!! Do not waste your money!

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