The Surpriser Reviews - www.thesurpriser.com

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★★★☆☆
2.7 / 5
From 6 reviews
50% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Good service and trustworthy ”

Written on: 11/06/2014 by Choate294 (1 review written)

Regarding order 5134. Had a great experience. It was a last minute order and no other website was ready to accept it. But these guys took the extra effort to organize it and had my gift delivered in 2 hrs. Was really pleased when my family told me that the cake n flowers were fresh. Follow up mails and order tracking in also good. Kudos to the team and will spread the word for sure! They are just superb!!!… Read Full Review

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★☆☆☆☆

“Worst worst worst”

Written on: 28/12/2013

Free advise..don't buy any products from surpriser ...really they would surprise you by cheating… Read Full Review

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★☆☆☆☆

“They are cheater”

Written on: 22/05/2013 by nadim_azami (1 review written)

It's regarding order #3147, i ordered one flower and one cake. Surpriser surprised me by just sending one cake and no flowers. the cost of the flower was 500 rs and for cake also was 500. Upon contacting and following them up, they said that as the flowers were not available so they delivered a bigger cake and they wont make any refund. What a service? Do you think it's ethical to make the changes in order without contacting the customer and without having consent from him. I must say, Very… Read Full Review

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Deepthi's Response to nadim_azami's Review

Written on: 20/09/2013

I have experienced something totally different with them. I am from Canada and ordered something for my parents. They delivered the order on the same day and the products were good and fresh. My parents were thrilled to receive this surprise. Such good service and fast delivery is a boon to people like us who live far away from our families and want to reach them on important occasions. will surely order again very soon...cheers!!

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★☆☆☆☆

“Birth day cake and chocklates”

Written on: 01/05/2013 by raisingdragaon (1 review written)

order delivered 11 days after schedule/requested date. Order was incomplete and not the items as described on their website. Worst service ever. would never order with them again… Read Full Review

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Shivanikumar's Response to raisingdragaon's Review

Written on: 08/05/2013

My experience with this website has been very good. They are very prompt with their deliveries and customer support is also very responsive. I have ordered with them 3 times and they have never failed to deliver on time. I shop online a lot and have found their prices to be competitive as well. I would recommend this website to anyone who wants to send gifts to India.

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Nadim_Azami's Response to raisingdragaon's Review

Written on: 22/05/2013

It's regarding order #3147, i ordered one flower and one cake. Surpriser surprised me by just sending one cake and no flowers. the cost of the flower was 500 rs and for cake also was 500. Upon contacting and following them up, they said that as the flowers were not available so they delivered a bigger cake and they wont make any refund. What a service? Do you think it's ethical to make the changes in order without contacting the customer and without having consent from him. I must say, Very pathetic service....i can share whole communication if someone

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★★★☆☆

“Materials & Publishing Manufacturers”

Written on: 21/11/2012

Times India Trade - Comprehensive & Updated Database Of Leading Indian Printing & Publishing Companies. We are providing Detailed information about Printing Products, Materials & Publishing Manufacturers, Exporters and Suppliers from India and across the Globe… Read Full Review

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★★★★★

“Worth for gifts to someone, Price also average”

Written on: 07/11/2012

My sister loved the birthday gift. Thank you. Also appreciate the support team who replied to my queries promptly… Read Full Review

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Moni31's Comment

Written on: 23/02/2013

Never buy any gift from this company this is a fraud company.neither they will deliver your product nor they will return your money.they will not attend your call and they will not reply your email also

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