The Surpriser - www.thesurpriser.com Reviews

The Surpriser - www.thesurpriser.com
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★★★☆☆
2.5 / 5
From 4 reviews
50% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆
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“They are cheater”

Written on: 22/05/2013 by nadim_azami (1 review written)

It's regarding order #3147, i ordered one flower and one cake. Surpriser surprised me by just sending one cake and no flowers. the cost of the flower was 500 rs and for cake also was 500. Upon contacting and following them up, they said that as the flowers were not available so they delivered a bigger cake and they wont make any refund. What a service? Do you think it's ethical to make the changes in order without contacting the customer and without having consent from him. I must say, Very... (read more)

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★☆☆☆☆
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“Birth day cake and chocklates”

Written on: 01/05/2013 by raisingdragaon

order delivered 11 days after schedule/requested date. Order was incomplete and not the items as described on their website. Worst service ever. would never order with them again. (read more)

Shivanikumar's Response to raisingdragaon's Review

Written on: 08/05/2013

My experience with this website has been very good. They are very prompt with their deliveries and customer support is also very responsive. I have ordered with them 3 times and they have never failed to deliver on time. I shop online a lot and have found their prices to be competitive as well. I would recommend this website to anyone who wants to send gifts to India.

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Nadim_Azami's Response to raisingdragaon's Review

Written on: 22/05/2013

It's regarding order #3147, i ordered one flower and one cake. Surpriser surprised me by just sending one cake and no flowers. the cost of the flower was 500 rs and for cake also was 500. Upon contacting and following them up, they said that as the flowers were not available so they delivered a bigger cake and they wont make any refund. What a service? Do you think it's ethical to make the changes in order without contacting the customer and without having consent from him. I must say, Very pathetic service....i can share whole communication if someone

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★★★☆☆
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“Materials & Publishing Manufacturers”

Written on: 21/11/2012

Times India Trade - Comprehensive & Updated Database Of Leading Indian Printing & Publishing Companies. We are providing Detailed information about Printing Products, Materials & Publishing Manufacturers, Exporters and Suppliers from India and across the Globe. (read more)

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★★★★★
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“Worth for gifts to someone, Price also average”

Written on: 07/11/2012

My sister loved the birthday gift. Thank you. Also appreciate the support team who replied to my queries promptly. (read more)

Moni31's Comment

Written on: 23/02/2013

Never buy any gift from this company this is a fraud company.neither they will deliver your product nor they will return your money.they will not attend your call and they will not reply your email also

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