Undelivered order

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Serenata Flowers, www.serenataflowers.com
★★☆☆☆
2.0
24.0% of users recommend this
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Les1945's review of Serenata Flowers, www.serenataflowers.com

“Undelivered order”

★☆☆☆☆

written by Les1945 on 29/07/2016

I ordered flowers for our golden wedding anniversary on the Saturday. We waited all day but they did not arrive. I emailed them Sunday and Monday but had no reply. I tried again on Monday and they said my order had not been processed but I could order again. For a second golden anniversary? I then had difficulty trying to get a refund which I eventually did and it came with an automated email apology.
Very poor service even after the order was missed.

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