Disappointing! Still charged for items missing from order.

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SimoneH's review of Serenata Flowers, www.serenataflowers.com

“Disappointing! Still charged for items missing from order.”

Written on: 12/06/2014 by SimoneH (1 review written)

I wish I could upload a picture to show the difference in the bouquet advertised on the site and the one actually received.The flowers were on the brink of being withered and looked as if they had been thrown together - they looked more like a bunch of weeds! A balloon was also part of the order which was not delivered although I was still charged for it!
It's only saving grace was a timely delivery and the regular emails that update you dispatch and to let you know your items had been delivered(albeit some were missing).

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