disappointing

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csingh's review of Serenata Flowers, www.serenataflowers.com

“disappointing”

Written on: 04/04/2014 by csingh (1 review written)

I ordered flowers for my daughters 21st birthday. The flowers were delivered on time but were such a disappointment. They were nothing like the picture on the website and the basket was only half full. All there was were three pink roses and lots of foliage. The basket dwarfed the flowers and there were a couple of sticks in the basket for some strange reason. Badly disappointing for my daughter and very upsetting for me as it was supposed to be a thought to say how much I missed being with her on the day. Serenata would not post my review on their website and despite me sending them photos of the flowers they have not done anything to address my complaint. I would never recommend them to anyone nor order from them again.

  • £35 flower basket

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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