Over two months late & dead on arrival!

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Serenata Flowers, www.serenataflowers.com
★★☆☆☆
2.0
24.0% of users recommend this
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CarinaTalmey's review of Serenata Flowers, www.serenataflowers.com

“Over two months late and dead on arrival!”

★☆☆☆☆

written by CarinaTalmey on 02/04/2014

I was already disgusted with this company as they failed to deliver my order on 22nd January and didn't respond to my complaints until 30th March. However, my disgust has only increased after finally seeing the flowers which were delivered to my friend yesterday. Most of them were dead on arrival (and there weren't very many altogether anyway), and it looked more like a cheap bunch of flowers from a petrol station than what the picture suggests it should turn into. I will now do my utmost to make sure that no-one I know gives a penny to this company - I am ashamed to have sent my friend such an awful 'gift' for her birthday.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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