Serenata Flowers, www.serenataflowers.com Review

Click here if this is your business
Serenata Flowers, www.serenataflowers.com
★★☆☆☆
2.0
24.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Yule1's review of Serenata Flowers, www.serenataflowers.com

“Ordered on line with same day delivery promised and...”

★☆☆☆☆

written by Yule1 on 01/04/2014

Ordered on line with same day delivery promised and confirmed online ready for Mother's Day
Then a no show and only when I e-mailed on Sunday having spoken to a disappointed 80yr old mother I eventually got a reply that said they had failed to arrange a delivery with their associated florists but due to a computer glitch had failed to tell me on the day .
Hopeless and no offer of help to make it right , typical non accountability and they don't really care for all their platitudes in the e-mail

  • Goods purchased & cost

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0