written by Unchuffed111 on 08/03/2014
I ordered my flowers a week ago...the flowers should have been delivered this morning for my wife's birthday...this is the message I received the morning of delivery!!! They waited until the morning of delivery to tell me my address was outside of their delivery area...nothing mentioned when purchasing.
Dear xxx,
Thank you for your recent order.
Unfortunately, we are unable to deliver the order due to the recipient address being outside our delivery area.
We have therefore had to cancel the order and the associated payment.
We are very sorry for the inconvenience caused.
Please do not respond directly to this email as it has been sent from an unattended email account. Please use our contact us form at instead.
Kind Regards,
CS Admin
Serenata Flowers
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