Written on: 10/02/2014 by Serenataflowers (1 review written)
Flowers looked fine when delivered but with 4 days the Birds of Paradise we're dying and the roses rotting. I emailed photos to Serenata, followed by two further complaints via the "contact us" service on their web site. Have not even received an email acknowledgement let alone a suitable resolution. This service doesn't tally with the reviews on the website. What started as birthday treats from my relatives has turned into a disappointing experience!
As rated by our community of reviewers
" Quick and efficient " Read More
" Great experience " Read More
" No flowers no service no apology " Read More
" Saved the day! " Read More
" Poor service " Read More