Birthday Flowers

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★★☆☆☆
2.1 / 5
27% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Serenata Flowers, www.serenataflowers.com

“Birthday Flowers”

Written on: 30/09/2013

Flowers tracked using information given, loaded onto van at 08.01 for delivery to recipient. Flowers arrived at 12.16pm some 4+hours later with no reason given for the delay. Unable to contact Customer Services by telephone (which is not really suprising) given such poor levels of service, email received blaming courier service which is beyond Serenata Flowers control?? Will not be using this company again.

  • Average quality + rather expensive.

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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