Prestige Flowers Reviews - www.prestigeflowers.co.uk

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Latest Reviews

“Shocking all round! DO NOT ORDER FROM THEM!”

Written on: 26/07/2016

The photos on their website are nothing like the run of the mill half dead flowers they send you. Once i got 47 Roses of the 50 ordered, i contacted them to let them know that not only was 3 missing, but they wasn't the lx bunch that i paid for and most was half dead! They then offer a £10 voucher to buy more flowers!! Are you joking?? I wouldn't have flowers given from you. They are terrible!! They refuse to give me a refund so its now off to trading standards to get it. DO NOT BUY ANYTHING… Read Full Review

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“Absolutely perfect service”

Written on: 23/07/2016 by Graves292 (1 review written)

The service I received over the phone was very friendly and helpful, extremely patient with the tough delivery address I provided and the flowers were delivered within an hour of my order, 110% satisfied with my experience and would definitely recommend too anyone… Read Full Review

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“Worst customer service I have ever received”

Written on: 20/07/2016 by lukew1000 (1 review written)

I have never received such poor customer service in my entire life. Ordered flowers for my Mums 50th - I arranged for a friend to pick them up from the porch as no one was in - when they got there the flowers weren't there. Called the company - the flowers were "damaged" the vase had broken apparantly. Instead of sorting this out or calling me I had to then call Prestige - they didn't have a clue. All I wanted was the flowers to be delivered on the day - they said all they could do is offer a… Read Full Review

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“Great quality, price and service”

Written on: 20/07/2016 by ElainaCarroll297 (1 review written)

I ordered some roses and gifts for a friend, I just missed the cut off for next day delivery, however they arrived in great time, really impressed , she was happy with them too . Many thanks… Read Full Review

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“First order”

Written on: 19/07/2016 by StephenCam25 (1 review written)

First tome customer with this company, and first impressions weren't great but they were more than happy to sort the little issue out with no fuss. Overall I would use again :)… Read Full Review

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“Fantastic deal”

Written on: 18/07/2016 by Kazzadun (2 reviews written)

I chose prestige flowers on London road in Portsmouth London road. I got the 40 Roses large deal included with a box of chocolates multiple colours. The flowers were delivered on time in a large flower box my mother was ecstatic very pleased with the quality and freshness of them. I mist certainly shop with prestige again they offer good deals and discounts. 10/10… Read Full Review

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“Fantastic deal”

Written on: 18/07/2016 by Kazzadun (2 reviews written)

I chose prestige flowers on London road in Portsmouth London road. I got the 40 Roses large deal included with a box of chocolates multiple colours. The flowers were delivered on time in a large flower box my mother was ecstatic very pleased with the quality and freshness of them. I mist certainly shop with prestige again they offer good deals and discounts. 10/10… Read Full Review

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“Disgusted with product”

Written on: 17/07/2016 by Clara366 (1 review written)

Having spent much time picking the perfect flowers on the site, what was delivered did not resemble what I ordered. I ordered Product Code: UKF2013 with the following description. "Candy is a beautiful bouquet bursting with colour. Each Candy bouquet is skilfully arranged by our talented British florists with beautiful roses, carnations, statice, daisies and chrysanthemums. Candy will be hand delivered direct to your recipient. The bouquet is beautifully wrapped in stylish gift wrap… Read Full Review

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“Really happy thanks”

Written on: 14/07/2016 by CarolineBrown (1 review written)

Thank you Prestige Flowers. I ordered in the evening and they were delivered the following day and looked just like the picture. And I was kept informed throughout the process. Very happy… Read Full Review

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“No flowers delivered to funeral directors”

Written on: 14/07/2016 by lexi66666666666666666 (1 review written)

I ordered flowers 4 days before my father in laws funeral, my mobile number and the funeral directors number was on my order, and the card had the first name of the deceased and they were instructed to deliver the flowers to the funeral directors at 8.30 on the day of the funeral. When the hearse arrived at the house at 10.15 the flowers I ordered were not there. I rang and was on hold for 20 minutes until I had to give up as I had to go in the funeral car. There was only family flowers and… Read Full Review

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“Best customer service ever”

Written on: 12/07/2016

My son and daughter in law in Australia use Prestige fairly often to send flowers and gifts to us in the UK. So far no problems I received a fathers day gift which when unpacked was damaged ttwo calls and one email later problem solved new gift delivered all good… Read Full Review

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“Lovely flowers arrived but unfortunately minus the...”

Written on: 10/07/2016

We received beautiful lilies with a lovely scent for our 40th wedding anniversary from good friends. Such a lovely surprise. Unfortunately, chocolates that should have been included were not. After initially emailing and not receiving the courtesy of a reply I persevered and emailed for a second time. This email initiated a response and we received the chocolates a few days later. I have given four stars only because of the chocolate error… Read Full Review

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“very poor quality”

Written on: 09/07/2016 by 294Powell (1 review written)

i ordered flowers for my partners birthday. when they arrived there were two or three which were looking pretty ropy. drooping and sad. the flowers lasted less than five days. ive had supermarket flowers that have lasted three weeks and were a fraction of the price. i would strongly advise you not to purchase from this company as you will be very disappointed. a lot of money for poor quality product!!!!… Read Full Review

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“READ THE SMALL PRINT! They deliver when they want!”

Written on: 09/07/2016

I ordered flowers very early that day for next day delivery and they didn't arrive, delivery when I emailed my query they informed me that they can't guarantee next day delivery! Ridiculous! if i had any impression that was the case I would have obviously gone elsewhere! When you order next day delivery its for a reason for that day not for 1or 2 days later! Waste of time and money! Very disappointed and upsetting! They only acknowledge blame if the flowers never turn up! … Read Full Review

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“WRONG BOUQUET NO VASE ALL GREEN 50 POUNDS”

Written on: 08/07/2016 by tarynlisamolle (1 review written)

The bouquet arrived without the vase which I paid for. It was also dull all green and four flowers of colour - very poor quality. When I sent the pictured they refunded the vase and said it was the wrong size bouquet - they offered me five pounds! 5 pounds wasn't going to make my Mum feel special on her birthday. They should have collected the incorrect bouquet that they sent and sent us what we ordered or refunded us in FULL. SO ANGRY. DELIVERY PERSON DIDN'T KNOW WHO THEY WERE FOR ALL… Read Full Review

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“Beautiful!”

Written on: 08/07/2016 by Jareds90 (1 review written)

Amazing shop, lots of options and pretty arrangements. 'Oooh man they are so pretty' was the first thing my girlfriend said. It made her day, and a surprise like this would make anyone's day! … Read Full Review

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“Worst service ever ”

Written on: 07/07/2016 by Edenky (1 review written)

Absolutely appalled in the customer service and overall experience! Not only did my friend NOT receive her flowers at all but we did not even receive a refund, mearly a 10 pound voucher for our next order (which will in no way happen). One single letter was wrong in the overall address (post code, suburb and unit number were all correct just one letter in the street was incorrect) ruining my friends birthday surprise and not even offering to send the flowers off at a later date. Disgusting. DO… Read Full Review

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“Brillant!”

Written on: 06/07/2016 by Madeliefje (1 review written)

Living in the Netherlands I wanted to surprise my friend who lives in the UK. I wanted to send her flowers. And i am very happy I did it trough Prestige Flowers. They keep you posted of your parcel and when its delivered. And the flowers my friend got were absolute fantastic. They were still standing proud and blooming after 7 days. My friend was surprised and very happy with the flowers. So I want to give a BIG thank you to Prestige Flowers… Read Full Review

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“Awful bouquet of flowers ”

Written on: 05/07/2016 by Kazpaz7 (0 reviews written)

I ordered flowers for my mum from the photo on their website! The flowers came on time but looked nothing like the photo. The arrangement was drab and sparce. When I contacted them to complain they asked me to send in photos. I did this and the photos were so bad of the flower arrangement. They emailed me back to tell me they were fine and would do nothing to help! Would never use them agin and wouldn't rwcommend, unless you want to waste your money… Read Full Review

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“Could not fulfil order”

Written on: 04/07/2016 by Hev2016 (1 review written)

Totally unacceptable and will never use this company, ordered a corsage for my son and his prom ordered on a Saturday for Monday delivery only to find at 5pm that the order had been cancelled. No call, no email in fact no nothing until I tried to call at 5.10pm to find out what the hell was going on, no answer and got cut off from the so called answer machine. Emailed them only to receive 5 mins later an email saying sorry we will refund you! But bloody late for that! Would have been a little… Read Full Review

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