written by Augustus439 on 22/08/2016
Ordered a large bouquet for a friend who had lost her mother to terminal cancer. Paid £73 which I the most I have ever spent and if I only I had known the flowers would be so bad I would never of used them. If only I had gone to tesco and got their finest range - would of saved me £53 and would of been better.
Flowers arrived half dead and not a large like stated. No refund offered but replacement sent which we're the size of a bouquet from tesco!!! I've never been so ripped off! Complained again to be told these were correct! When comparing the flowers on the website to the ones which arrived - no comparison!!! Different flowers!!!
I would advise never to use these I certainly won't be! Turned a sad occasion into a disappointing chase up on service - no compassion!
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