Worst florist ever

★★★★☆
3.9 / 5
77.4% of users recommend this
  • Customer Service

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  • Value For Money

Kenzie245's review of Prestige Flowers - www.prestigeflowers.co.uk

“Worst florist ever”

Written on: 16/07/2014 by Kenzie245 (1 review written)

The flowers received looked nothing like the flowers on their website, although they insisted they did. I tried to contact them -they are quick enough to debit your money but not so fast to respond to a complaint. It all had to be conducted by email. They offered a voucher for five pounds initially, which was not good enough as I wouldn't inflict their products on anyone ever again. They in no way fulfilled their side of the contract so I wrote that I would contact a Watchdog style program, contact my debit card provider about their service and write to their managing director -easy enough to find all that online. It did take a lot of emails, but I persisted because the flowers were rubbish and their excuses were laughable, and received a full refund. One star is too high a rating for them but it won't let me submit less.

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