Written on: 16/07/2014 by Kenzie245 (1 review written)
The flowers received looked nothing like the flowers on their website, although they insisted they did. I tried to contact them -they are quick enough to debit your money but not so fast to respond to a complaint. It all had to be conducted by email. They offered a voucher for five pounds initially, which was not good enough as I wouldn't inflict their products on anyone ever again. They in no way fulfilled their side of the contract so I wrote that I would contact a Watchdog style program, contact my debit card provider about their service and write to their managing director -easy enough to find all that online. It did take a lot of emails, but I persisted because the flowers were rubbish and their excuses were laughable, and received a full refund. One star is too high a rating for them but it won't let me submit less.
As rated by our community of reviewers
" Awful customer service, Flowers did not show up!! " Read More
" POOR CUSTOMER SERVICE " Read More
" Website not user friendly " Read More
" Great Experience " Read More
" Timely delivery, disappointed with size " Read More