Written on: 05/06/2014 by lauren12345678 (1 review written)
The ordering process was slightly confusing as the website kept going down for maintenance.
I was slightly concerned that my order had not been processed because of the website problems and because I didn't receive a confirmation of order to my email, so I emailed contact us who confirmed an order had been placed.
The flowers were delivered on time and although I never saw them, or the quality, my mother and father in law were pleased.
However, I discovered at the end of the month that they had actually taken payment twice & when I emailed to complain I was asked to send a copy of my bank statement or similar to prove it! how would they not know??
Finally I did receive an email saying that they would refund me but the money isn't back in my account yet!
I wouldn't recommend this site, it was stressful from start to finish!
As rated by our community of reviewers
" Disgusting service - everyone avoid!! " Read More
Written by Judy1974
" I ordered the double stem purple planter orchid. From the website, ... " Read More
Written by MotherBabyNurse
" Horrible customer service " Read More
" Worst service " Read More
" Do Not Buy from Debenhams " Read More