PJ Mulley Creative Floral Design - www.pjmulley.co.uk

PJ Mulley Creative Floral Design - www.pjmulley.co.uk
★★★★★
4.9
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“What a terrible florist! ”

★☆☆☆☆

written by on 04/02/2019

What a terrible experience we've had with PJ Mulley! I WOULD NOT RECOMMEND THIS FLORIST TO ANYONE! The bouquet we ordered for our aunt's birthday was changed from our chosen Tropical bouquet to tulips, arrived a day later than scheduled and the flowers were simply dumped on her doorstep! The flowers were extremely poor quality with most of them already open and dropping petals. The person I dealt with in their Customer Services Team has been unhelpful, unsympathetic and argumentative - certainly not how to treat paying customers! She has refused to refund our money, instead offering 10% off our next order with them which is an absolute joke as we will NEVER order flowers from such a terrible florist again!!

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“Professionalism ”

★★★★★

written by DidiGeorgieva on 12/07/2018

Georgieva Thank you for your professionalism and that you have done my sister happiness for her Birthday :)

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“Brilliant!!!”

★★★★★

written by ReidEllis227 on 22/02/2018

I ordered these late last night for today. I'd been too busy in the day to order them so I asked for them to be delivered today but appreciated I was late ordering for the next day service. They delivered though, and the flowers are amazing. I wouldn't use any other company now. Value for money is incredible too which always makes the difference.

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“Beautiful Scented Roses”

★★★★★

written by on 12/02/2017

Thank you for the wonderful service and fabulous roses that I sent using your company to my grandmother. She is very proud of her garden so she knows her flowers... I was hoping that she would love my choice of gift. She rang me thanking me and then rang 10 days later saying they still looked lovely ... very happy, easy website and very good service.

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“6pm still no sign of flowers”

★☆☆☆☆

written by AJ113621 on 29/11/2016

Ordered my flowers 5 days in advance for my girlfriends 30th birthday. It is now 6pm and I'm still yet to receive them. If you are ordering for an event like a birthday, look elsewhere as the time slot they've given has long passed. Much better services elsewhere

Pjmulleycreativefloraldesignonline's Response to AJ113621's Review

Written on: 01/12/2016

Hi,

Sorry to hear that you are unhappy with the service we have provided.
I have responded to the email that was sent to us. Your delivery was made at the original time you was informed of, however no one was available to take delivery and our driver went back and delivered the flowers later. Our deliveries are made between 8am and 7pm as noted on our website. We do offer a pre 12pm service at a charge for deliveries needing to be delivered earlier, which is also noted on our website.
As a company we really do try to put our clients first at all times as our reviews show. I'm sorry that you feel we have failed this time. If you wish to discuss further please do contact us or respond to the email that was sent to you. Kindest Regards PJ Mulley Creative Floral Design

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“Fantastic Service, Beautiful Flowers”

★★★★★

written by Lake314 on 05/11/2016

The team at PJ Mulley arranged a beautiful bouquet of roses to be sent to someone special who lives far away from me. The flowers were delivered on time as per my delivery option, and were very helpful when I enquired about a status update. Thanks again, and I will definitely use PJ Mulley Creative Floral Design in the future.

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“Great flowers and service...”

★★★★★

written by JaniyaAlmeida on 01/08/2016

The flowers have lasted well easy to order on website and a email to let you no flowers have been delivered. Great service.....

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“I recieved flowers today ....sent by a newly married...”

★★★★★

written by on 14/07/2016

I recieved flowers today ....sent by a newly married couple thanking me for making their wedding cake ....they were lovely and added bonus of chocolates :-)

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“Top of the class”

★★★★★

written by on 22/05/2016

I have used PJ Mulley several times in the past, their scented roses are out of this world and much appreciated by my wife on our Anniversary and Valentines day-i am a romantic and want the very best for her.The flowers always arrive on time in pristine condition and the prices are not unreasonable.And of course the staff who take the orders are polite literate and speak good English

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“Beautiful ”

★★★★★

written by Sheehanri442 on 25/04/2016

Very big and beautiful bouquet. Highly recommend

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“more than expected”

★★★★★

written by AkiraRice333 on 10/04/2016

I sent 3 tropicals to 3 different friends who were poorly or bereaved.......I was very pleased with their feedback. Said I had not used this firm before and was told "you can use them again". I am MORE THAN PLEASED

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“Flowers to England”

★★★★★

written by ziWilloughby411 on 24/03/2016

I have just had the most beautiful flowers and chocolates delivered to England. They have made my day very special. They are from my lovely family in Belgium and they have made me feel so close to them. I would recommend pj mulley to everyone. They work to a very high standard. Well done and thankyou for my beautiful surprise. 

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“Fantastic, fantastic, fantastic !”

★★★★★

written by Georgeup74 on 04/03/2016

I've used PJ Mulley for many flower deliveries over the past couple of years and their service has always been outstanding ! The flowers are beautifully presented, always fresh and last for ages - according to the recipients ! I wouldn't hesitate to recommend them to anyone - brilliant !

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“Fantastic”

★★★★★

written by KathrynMcKnight on 22/01/2016

Fantastic flowers just what I chose. Great service from start to finish thanks. Would recommend to family and friend.flowers still looking fresh after one week..... Happy wife.

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“Excellent Quality and Customer Service”

★★★★★

written by SEGF on 12/11/2015

Ordered a bouquet (Serenity) from PJMUlley and apart from the magnificent quality of the flowers received the customer service was excellent. I called to verify delivery of the bouquet and as was week-end got the answer phone but first thing Monday morning had a follow up call (am abroad in Portugal by the way :) ,,, apart from that did have an updadte on delivery and answers to my questions on email. Very professional. Hat off ladies and gentlemen.

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“True Tropical Flowers”

★★★★★

written by Alvarez461 on 01/08/2015

Never bought from here before,stumbled across the site as I was looking for a tropical flower bouquet. That is exactly what my mum received, I was very pleased with delivery & communication. Excellent value for money which is an added bonus. Extremely pleased with my purchase. Will definitely be shopping with you again in the future.

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“The perfect gift”

★★★★★

written by 4nutcombe2 on 31/07/2015

The order was 70th birthday flowers, our sister-in-law was thrilled she said the flowers are beautiful plus the added bonus of chocolates which were her favourites so a very happy lady. The service should be 11/10 or more from ordering to the confirmation email to say they had been delivered you could not ask for more this is why I use P J Mully thanks

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“Mum Loved Them!”

★★★★★

written by sarahmadmac on 14/07/2015

Bought some flowers for my mum as I've not had the chance to see her for a while - so I was looking for 'thoughtful' rather than 'statement'. PJ Mulleys delivered a lovely posy to her with some quirky floral touches - not just your ordinary carnations, etc. A good sized bunch of flowers, unusual, reasonably priced and delivered on the date requested. Mum was delighted and she said they lasted for ages too. What more could you ask for! It's the second time I've used PJ Mulleys and I will definitely be using again.

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“Reliable and trustworthy ”

★★★★★

written by drummerbabeuk on 18/06/2015

At first I was a bit disappointed when my daughter sent me a photo of her flowers as there didn't seem to be many flowers and bouquet looked a bit sparse . But the I realised they had been sent tightly bound so that the flower stems were supported . She said the flowers were very fresh and looked pretty . She also received the chocolates promised ( other companies haven't bothered to send these when included ) and they were her favourite Ferro Roche . I thought the email sent to me informing me of the one hour window was a good idea .We were able to ask a neighbour to take the flowers as she knew she wouldn't 'be in . I then received an email to inform me of the person who had signed for the delivery . Overall I am very happy with my purchase and will definately use again !

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“My friends were delighted with the flowers”

★★★★★

written by newvander on 08/05/2015

My friends are having health problems and I sent these flowers to cheer them up and it worked - they were really delighted. They tell me that the arrangement was lovely and that the blooms were beautiful and fresh.

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