PJ Mulley Creative Floral Design Reviews - www.pjmulley.co.uk

★★★★★
4.9 / 5
100% of users recommend this
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PJ Mulley Creative Floral Design - www.pjmulley.co.uk

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★★★★★

“Lovely Pink Roses.”

Written on: 22/11/2013 by Aquabelle (1 review written)

I ordered two bunches of 20 pink rose for a bride who was very particular about the shade of pink she wanted. The roses were described accurately in my telephone order, and they arrived the next day promptly, and were exactly right in colour, and just as fresh and prepared as they should be. Many thanks… Read Full Review

Pjmulleycreativefloraldesignonline's Response to Aquabelle's Review

Written on: 23/11/2013

Many Thanks for the lovely feedback, its so important to our company to hear from our customers...We hope the wedding went well! Thanks again for your order.

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★★★★★

“brilliant birthday flowers”

Written on: 29/10/2013

flowers were for my girfriends birthday & she was very impressed with them when they arrived,as was i.good quality,good price & good service.thank u very much.i will b bk again for def.:-)… Read Full Review

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★★★★★

“Beautiful arrangements”

Written on: 28/10/2013 by DavidAdamsLeukaemiaAppeal (1 review written)

The flowers supplied for our Charity Golf Day were beautiful, colourful and really eye catching. The table centre pieces were gorgeous and the tall vases stunning. We received great attention and our brief was realised perfectly. Thank you very much for helping make the day a brilliant success… Read Full Review

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★★★★★

“Tropical Splendour”

Written on: 05/10/2013 by Katiemiff (1 review written)

I found the ordering of the flowers and wine for my Brother and Sister in laws' Ruby Anniversary extremely easy and efficiently done. I received a phone call almost immediately after I placed my order to point out a mistake and was able to have it sorted there and then very efficiently and courteously and my Brother and Sister in Law were delighted with their flowers and wine. I was sent a photograph online and they look lovely. Thank you I will definitely be placing an order again for the next… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 29/09/2013 by StephenM-S (1 review written)

There was a problem with my order - a bouquet for my wife to mark our 20th wedding anniversary, to be received while I was away. It got delivered elsewhere in error. However, the response to my complaint was exemplary an email response to my complaint was sent at 7am the following morning; a promise to investigate and get back to me by 9.30am which was met (by both email and phone); a very genuine and concerned apology; an immediate (unprompted) offer to refund the cost AND send a… Read Full Review

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★★★★★

“First class service ”

Written on: 19/09/2013 by Mallorymagic (1 review written)

I discovered pjmulley via a search engine, and am so pleased I did! I wanted flowers delivering to a fiend who was moving house and the timing on the day were hard to judge to when they would get the keys A quick email to Faith solved all this as she spoke with the delivery driver to adjust the time of delivery. There was no extra charge, no ' I don't tank we can'. My friends loved the flowers, great value for money but more important a professional, customer focused company … Read Full Review

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★★★★★

“Beautiful flowers, great service.”

Written on: 19/09/2013

Highly recommended, great professional service and quality. Flowers are always beautiful, I'm never disapointed. Thanks Paul and Faye :0)… Read Full Review

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★★★★★

“Very happy”

Written on: 18/09/2013

The flowers I ordered were delivered as requested in superb condition. Received an email and a text sayingthey had been delivered. A very good service.I will certainly use this company again… Read Full Review

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★★★★★

“Great Service”

Written on: 17/09/2013

Its always nerve racking to send flowers as you may never see them, so it was with trepidation that I used PJ Mulley and not the normal service. However I need not have worried, they were efficient, reliable and provided an excellant service. I would not hesitate to use them again… Read Full Review

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★★★★★

“Customer service excellence”

Written on: 16/09/2013 by twiggers (1 review written)

I was recommended by a work associate, having to send some flowers to a relative extremely ill and aged,i was apprehensive. Well i need not have been you were brilliant,easy ordering, helpful emails with full information every step of the way.Your staff over the phone are very polite and friendly. The flowers i have been told are extremely beautiful and still being admired. The chocs were an added surprise which was not expected and made the whole experience something special.Message from Aunty… Read Full Review

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★★★★★

“fanastic flowers & service”

Written on: 02/09/2013 by hobbit4001 (1 review written)

We have been using P Mulley flowers for years in our pub which are always great quality & the arrangements get lots of comments & attention from customers. I have used them twice in the last month to send to family members and have been very impressed. They emailed to confirm the delivery & both recipients very happy with the bouquets they received. Thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/08/2013 by SlickUK (1 review written)

I ordered the "Sun Ray" bouquet through the PJ Mulley site last week as a gift for someone special who was returning from a long time abroad. A day after ordering the items, I was made aware the recipient would not actually be home on the day I originally requested them to be delivered. After a panic moment, I sent a quick email to customer services explaining my situation and I had a reply within ten minutes confirming that the delivery date would be changed immediately - what amazing service!… Read Full Review

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★★★★★

“tropical flowers”

Written on: 19/08/2013 by alisonmonkey (1 review written)

Could not fault the ordering of these beautiful flowers, delivery times were e mailed on the day and arived when stated. The tropical display is just beautiful and reminds me of my carribean holidays, such a special display, have just ordered another one for a birthday gift. Thankyou… Read Full Review

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★★★★★

“First time I haved used PJMulley.The recipriant was...”

Written on: 09/08/2013 by 4nutcombe2 (1 review written)

First time I haved used PJMulley.The recipriant was very pleased with her unusual oriental display.I went online to find a new flower supplier after being let down by the company I always use,the flowers have been replaced 3times and are still not what I feel are except able ,so the reason for looking else where.The web site was easy to use with a good selection and all prices,what I liked most was being informed about the delivery slot,and then another email when they had been delivered,what… Read Full Review

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★★★★★

“Excellent service!”

Written on: 09/08/2013

The service is great, I can't fault it at all. It took less than 5 mins to look through the website which is nicely layed out to find what I needed and order it. The order options were great too, can't ask for more. And the best part, my Nan loved her birthday present flowers! And it was very nice of them to add in some complimentary chocolate!… Read Full Review

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★★★☆☆

“Great service, disappointing product”

Written on: 25/07/2013 by Paul_Hamilton (1 review written)

Service and communication were great, including giving me an accurate time when they'd be delivered. So I was happy with that. However, the flowers were delivered on Friday, but they'd died by Wednesday morning. This was despite the stems being cut, watered regularly etc. Very disappointing… Read Full Review

Pjmulley's Response to Paul_Hamilton's Review

Written on: 25/07/2013

Hi, Thank you for the feedback, our company appreciate all reviews as it enables us to address any problems there may be. We have experienced extreme heat in the last few weeks and this will have had an effect on all flowers, especially soft flowers such as roses.Normally our flowers last much longer than the 6 days you experienced. I am sorry that you was not entirely satisfied and I shall follow this up with an email to yourself.
Kindest Regards
Paul Mulley

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★★★★★

“Superb on line florest”

Written on: 24/07/2013 by LadyGeraldine (1 review written)

This is a very professional company, their website is easy to follow, the flowers sent by post were superb, really wonderful. Communications were excellent and the prices were much better than the supermarkets' flowers by post. I would definitely recommend this company to a friend and I shall certainly use them next time I wish to send flowers. A hint has appeared prompting me to say what I liked and didn't like - well, I have written about what I liked and there was absolutely nothing I did… Read Full Review

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★★★★★

“Used about 6 times now - prefect every time”

Written on: 16/07/2013 by annabellewebster (1 review written)

I found PJ Mulley via a facebook share and have used them about 6 times over the last 6 times. The flowers have always been fantastic and the ease of the purchase and after care support has been fantastic - a great company!… Read Full Review

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★★★★★

“Forty white roses for my daughters 40th birthday”

Written on: 13/07/2013

Flowers and service superb, nothing more to add couldn't be better… Read Full Review

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★★★★☆

“Made a disabled person very happy”

Written on: 06/07/2013 by bandvirgo1234 (1 review written)

I ordered 20 orange roses for my sisterinlaw who lives alone and has multi disabilites she was thrilled with the flowers and she found the surprise chocolate an extra little treat. So thank you PJmulley online… Read Full Review

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