PJ Mulley Creative Floral Design Reviews - www.pjmulley.co.uk

★★★★★
4.9 / 5
100% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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PJ Mulley Creative Floral Design - www.pjmulley.co.uk

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★★★★★

“Valentines Day”

Written on: 07/03/2014 by EdwardAlexander (1 review written)

Rare to find such a thing as value for Valentines Day. However the flowers were brilliant, delivery in a safe box to protect them and exactly when I was told they would be delivered. A very happy wife! Would recommend this company strongly and will be using them again… Read Full Review

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★★★★★

“Exquisite flowers and first class personal service ”

Written on: 27/02/2014

Fantastic service, everything as promised and wonderful flowers. It was an absolute pleasure to arrange to send the flowers and the recipient was so impressed she will also be keeping details to hand. Well done and thank you!… Read Full Review

Pjmulleycreativefloraldesignonline's Comment

Written on: 05/03/2014

Thank you so much for taking the time to write a review for our company, we are so glad you came across our website and hope that you can enjoy sending flowers with us again. Kindest Regards Faye

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★★★★★

“Wow a service that really goes that extra mile”

Written on: 27/02/2014 by Woody47 (1 review written)

I cannot praise this company enough. Very good price with no delivery charge for the flowers. The flowers were lovely and my mum was really happy with them, once she got them that is. Although the Ward my mum was on said they accepted flowers the reception would not accept the delivery. She rang me several times to keep me informed of what was happening and the problems they were having and managed to sort it out by getting the phone number of the ward so the delivery driver could ring and a… Read Full Review

Pjmulleycreativefloraldesignonline's Response to Woody47's Review

Written on: 05/03/2014

Thank you very much for the lovely review..We are so pleased that your mum received her flowers and hope that she enjoys them whilst making a speedy recovery. Kindest Regards Faye

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★★★★★

“Service as Required”

Written on: 21/02/2014

Put simply PJ Mulley did everything they promised to. They take an order, give you a delivery time and then deliver it. Very satisfied. Staff very friendly and polite, Also value for money exceptional when you laook at other options. Thankyou… Read Full Review

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★★★★★

“Fantastic flowers! ”

Written on: 17/02/2014

I have decided to use PJ Mulley based on the review I saw on here - and it was a good job that I did! I was a little weary as to the delivery on the requested day as I didn't have any confirmation on the day before, but on the day they told me what time it will arrive so I was impressed by that. The recipient of the flowers was very pleased with the flowers and I would highly recommend using again in the future. All this whilst being cheaper than most other retailers around as well! Thank… Read Full Review

Pjmulleycreativefloraldesignonline's Comment

Written on: 17/02/2014

Thank you for taking the time to review our service and flowers . We are pleased your recipient was happy with their chosen bouquet. We automatically send out emails confirming all orders on receipt of them being placed, and then again on the day of delivery, with a follow up email confirming delivery. Kindest Regards Faye (PJ Mulley Creative Floral Design)

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★★★★★

“The best flowers”

Written on: 12/02/2014

The flowers from P J Mulley are nothing short of perfect. The bouquets are always beautiful combining amazing colours and using flowers that last over 7 days. The customer service is 1st class I will only ever use them!! Every person who has received flowers has commented on how amazing they are. Thanks!! … Read Full Review

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★★★★★

“60th Birthday treat”

Written on: 31/01/2014

For a 60th Birthday you want to give something special and you want it to arrive on on the correct day. I was drawn to the reasonable price of the flowers compared to other websites. Also, The flowers looked great on the website and of course there were the great reviews. Ordering the flowers on the website was straight forward too. I have just received an email from the Birthday girl who was absolutely thrilled with the flowers. I had known that they had arrived due to regular courier… Read Full Review

Pjmulleycreativefloraldesignonline's Comment

Written on: 01/02/2014

Thank you for the lovely feedback. I'm glad the Gerbera bouquet was received well. Kindest Regards Faye @ PJ Mulley Creative Floral Design

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★★★★★

“I asked you for a special spray tribute for my friend. ”

Written on: 26/01/2014 by shinynails (1 review written)

It was such a very sad occasion. Wow you certainly did me proud! I left colour choices for the spray up to you and the choice of whites with pink and purple were absolutely fantastic. The use of eucalyptus was commented on by other people and I couldn't help but smell it. As a group of friends who meet regularly we decided to do individual floral tributes for our departed friend, all spending exactly the same amount. I was the only one who used you. Without a doubt mine looked far superior than… Read Full Review

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★★★★★

“Lovely Pink Roses.”

Written on: 22/11/2013 by Aquabelle (1 review written)

I ordered two bunches of 20 pink rose for a bride who was very particular about the shade of pink she wanted. The roses were described accurately in my telephone order, and they arrived the next day promptly, and were exactly right in colour, and just as fresh and prepared as they should be. Many thanks… Read Full Review

Pjmulleycreativefloraldesignonline's Response to Aquabelle's Review

Written on: 23/11/2013

Many Thanks for the lovely feedback, its so important to our company to hear from our customers...We hope the wedding went well! Thanks again for your order.

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★★★★★

“brilliant birthday flowers”

Written on: 29/10/2013

flowers were for my girfriends birthday & she was very impressed with them when they arrived,as was i.good quality,good price & good service.thank u very much.i will b bk again for def.:-)… Read Full Review

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★★★★★

“Beautiful arrangements”

Written on: 28/10/2013 by DavidAdamsLeukaemiaAppeal (1 review written)

The flowers supplied for our Charity Golf Day were beautiful, colourful and really eye catching. The table centre pieces were gorgeous and the tall vases stunning. We received great attention and our brief was realised perfectly. Thank you very much for helping make the day a brilliant success… Read Full Review

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★★★★★

“Tropical Splendour”

Written on: 05/10/2013 by Katiemiff (1 review written)

I found the ordering of the flowers and wine for my Brother and Sister in laws' Ruby Anniversary extremely easy and efficiently done. I received a phone call almost immediately after I placed my order to point out a mistake and was able to have it sorted there and then very efficiently and courteously and my Brother and Sister in Law were delighted with their flowers and wine. I was sent a photograph online and they look lovely. Thank you I will definitely be placing an order again for the next… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 29/09/2013 by StephenM-S (1 review written)

There was a problem with my order - a bouquet for my wife to mark our 20th wedding anniversary, to be received while I was away. It got delivered elsewhere in error. However, the response to my complaint was exemplary an email response to my complaint was sent at 7am the following morning; a promise to investigate and get back to me by 9.30am which was met (by both email and phone); a very genuine and concerned apology; an immediate (unprompted) offer to refund the cost AND send a… Read Full Review

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★★★★★

“First class service ”

Written on: 19/09/2013 by Mallorymagic (1 review written)

I discovered pjmulley via a search engine, and am so pleased I did! I wanted flowers delivering to a fiend who was moving house and the timing on the day were hard to judge to when they would get the keys A quick email to Faith solved all this as she spoke with the delivery driver to adjust the time of delivery. There was no extra charge, no ' I don't tank we can'. My friends loved the flowers, great value for money but more important a professional, customer focused company … Read Full Review

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★★★★★

“Beautiful flowers, great service.”

Written on: 19/09/2013

Highly recommended, great professional service and quality. Flowers are always beautiful, I'm never disapointed. Thanks Paul and Faye :0)… Read Full Review

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★★★★★

“Very happy”

Written on: 18/09/2013

The flowers I ordered were delivered as requested in superb condition. Received an email and a text sayingthey had been delivered. A very good service.I will certainly use this company again… Read Full Review

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★★★★★

“Great Service”

Written on: 17/09/2013

Its always nerve racking to send flowers as you may never see them, so it was with trepidation that I used PJ Mulley and not the normal service. However I need not have worried, they were efficient, reliable and provided an excellant service. I would not hesitate to use them again… Read Full Review

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★★★★★

“Customer service excellence”

Written on: 16/09/2013 by twiggers (1 review written)

I was recommended by a work associate, having to send some flowers to a relative extremely ill and aged,i was apprehensive. Well i need not have been you were brilliant,easy ordering, helpful emails with full information every step of the way.Your staff over the phone are very polite and friendly. The flowers i have been told are extremely beautiful and still being admired. The chocs were an added surprise which was not expected and made the whole experience something special.Message from Aunty… Read Full Review

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★★★★★

“fanastic flowers & service”

Written on: 02/09/2013 by hobbit4001 (1 review written)

We have been using P Mulley flowers for years in our pub which are always great quality & the arrangements get lots of comments & attention from customers. I have used them twice in the last month to send to family members and have been very impressed. They emailed to confirm the delivery & both recipients very happy with the bouquets they received. Thanks… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/08/2013 by SlickUK (1 review written)

I ordered the "Sun Ray" bouquet through the PJ Mulley site last week as a gift for someone special who was returning from a long time abroad. A day after ordering the items, I was made aware the recipient would not actually be home on the day I originally requested them to be delivered. After a panic moment, I sent a quick email to customer services explaining my situation and I had a reply within ten minutes confirming that the delivery date would be changed immediately - what amazing service!… Read Full Review

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