Order Flowers Reviews - www.order-flowers.co.uk

★★★☆☆
3.1 / 5
93
53% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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★☆☆☆☆

“DO NOT ORDER”

Written on: 27/06/2015 by SueHatton (1 review written)

Ordered last Sunday to be delivered yesterday. No flowers arrived, spent 12 quid on phone calls, loads of emails and no reply. Trading standards on Monday for me, and totally let down for a poignant family occasion. Do not order from this site they are obviously out of business… Read Full Review

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★☆☆☆☆

“ORDER FLOWERS COMPANY DISSOLVED”

Written on: 25/06/2015 by 91Garner (1 review written)

My order never arrived order date 15th june 2015 te website is still live and taking orders and taking transactions.If you need a refund go paypal or yor credit card provider. Order flowers.co.uk company: DISSOLVED… Read Full Review

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★☆☆☆☆

“No flowers, no response, reporting to Trading Standards”

Written on: 25/06/2015 by Jenwren2015 (1 review written)

I have used Order Flowers quite a few times and been really pleased with the quality of flowers and the delivery times. For some reason, flowers sent for my parents wedding anniversary didn't arrive and I have had no response to emails and been kept waiting on their premium rate 'phone line for ages with no response. They've left me with no other option other than report them to Trading Standards so that I can get the £31 back that I wasted. Very disappointed with this dreadful service… Read Full Review

Ed171's Response to Jenwren2015's Review

Written on: 07/08/2015

Refund finally given when I wrote on their Facebook page.

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★★★★★

“Thanks”

Written on: 23/06/2015 by anyusernameuk (1 review written)

Easy to use website, flowers on time and nice. Free delivery was good… Read Full Review

Njg's Response to anyusernameuk's Review

Written on: 06/10/2015

how could you have received an order from a company that was dissolved in Feb 2015.

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★★★★★

“Very Good Service”

Written on: 22/06/2015 by TonyW111 (1 review written)

She helped me choose perfect bouquet. Flowers on time and looked really nice, my sister loved them and sent me thanks. Good job easy to use and website easy, we decided on the beautiful arrangement which looked like the picture and was very nice. … Read Full Review

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★★★★★

“Very Good Flowers”

Written on: 19/06/2015 by Taliyah85 (1 review written)

I have recently had to buy flowers on 2 instances and first used Interflora who were very expensive including dlivery. 2nd time I used this company who were cheaper and the flowers looked better. Ordering from Germany the prices were in Euro's too which was a nice touch. Thank you… Read Full Review

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★☆☆☆☆

“Bogus website.... beware”

Written on: 18/06/2015 by Raffertyio191 (1 review written)

I ordered flowers twice from this website and never received my flowers. I tried to call customer care but every time I had to stay on more than 30mins with no answer but just music. You will get a standard reply but nobody calls back. If you guts then print this review. Never ever use this website. If they publish my review then please read and do not order any flowers from these people. … Read Full Review

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★☆☆☆☆

“Absolute Rubbish Service & Company!”

Written on: 08/06/2015 by MadisynMacGregor (1 review written)

Iordered flowers for my sisters 70th birthday, paid extra for a sunday delivery for her special day. I even emailed them to confirm - they never arrived! have been on hold on their phone line for over 15 minutes now. Paid over £50 in total- and don't seem able to contact them for my money back- what an awful company, i shall go back to using M&S in future!… Read Full Review

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★☆☆☆☆

“Flowers not delivered”

Written on: 06/06/2015 by ChristopherPatterson (1 review written)

Dreadful, flowers did not arrive, waste of money. Spent over an hour on the phone on hold, emailed 3 times, nothing, not even a call to apologise for taking my money and not delivering the flowers. DO NOT USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“dont know if im going to get my flowers ”

Written on: 29/05/2015 by 386Watkins (1 review written)

ordered flowers for my daughters 21st birthday and didn't receive a confirmation but it has been taken out of my account i have been ringing and emailing them and know one has got back to me i don't know if i am going to get them… Read Full Review

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★☆☆☆☆

“Order never delivered ”

Written on: 20/05/2015 by GrantEllis (2 reviews written)

Ordered flowers for my sons girlfriend who has just found out she needs a kidney and pancreas transplant. The flowers were never delivered and I am not getting any response to my requests for their failure to deliver. Very upset and annoyed and will be taking this matter further. Very suspicious of this company. Have now been on the end of the phone for 30 mins for the second time today… Read Full Review

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★★★★★

“THE BEST ONLINE FLORIST EVER!!!!”

Written on: 13/05/2015 by Randy104 (1 review written)

Order Flowers flowers are the best. I bought 2 bouquets (both different) for my twin sisters, to be delivered to 2 different places. Both got there in perfect time and the flowers are just great. I would use again without doubt. Thanks xxxxxxxx… Read Full Review

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★★★★☆

“Fantastic Service”

Written on: 11/05/2015 by Johnny68 (1 review written)

Ordered Flowers for my wifes birthday, great selection of bouquets available. Flowers came as promised and lasted 2 weeks nearly. Wife was happy so I am happy!… Read Full Review

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★☆☆☆☆

“Worse company I've ever used”

Written on: 06/05/2015 by CarolineKnight (1 review written)

I ordered flowers for my sisters 40th birthday 10 days before the date required - They were not delivered on her birthday !!! - I contacted the company three times via phone each time waiting 20 minutes, on a call waiting system, then being forced to leave a message - I contacted them twice via their website and once via e-mail and the only correspondence I had was 10 days ago saying someone would contact me - to date that is the only correspondence I have received !! - I sent them another… Read Full Review

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★☆☆☆☆

“The flowers were never received!!!”

Written on: 26/04/2015 by Jemma8171 (1 review written)

I ordered flowers on the 6th March 2015 to be delivered to my mother on 17th March 2015 for mothers day for when she returned from her holiday. These never got delivered but i was charged in full! I tried emailing and phoning several times being kept waiting on the phone for over an hour and 20 mins on two occasions for the call never to be answered. Do not use this website! … Read Full Review

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★☆☆☆☆

“Customer Service Disgrace”

Written on: 23/04/2015

My experience with Order Flowers has been awful. The flowers didn't turn up on the correct day and when I queried where they were I was told that they had tried to deliver them but there wasn't anyone in to receive them. However the delivery tracker stated in black and white that the flowers didn't arrive at the local parcel distribution centre until the following day. Some of the flowers were dead or dying (presumably because they had been waiting too long). I have tried various ways of… Read Full Review

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★☆☆☆☆

“awful”

Written on: 16/04/2015 by sophier84 (1 review written)

Order flowers for a colleagues birthday which was on a Sunday so paid extra to have them delivered on that day and didn't turn up until Thursday and delivered to the wrong address on that day. Emailed company a few times while waiting but had no Response. When flowers turned they were craps looked like a divers worth from supermarkets. Ended up buying some lovely ones from a local florist… Read Full Review

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★☆☆☆☆

“Peonies not roses!”

Written on: 07/04/2015 by vpMeier80 (1 review written)

Searched online for a company that could deliver me a bouquet of peonies although out of season. Found this shop ,ordered and my partner received them but only had roses(also not fresh at all and already wilting around the edges of the petals) which are of much less value than peonies! I contacted their email address and was completely ignored. Lucky I paid the through paypal as I got a full refund!… Read Full Review

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★★★★☆

“Fast service, great choice!”

Written on: 16/03/2015 by xkCarroll318 (1 review written)

I checked loads of different online flower shops. I found this one and the ordering is pretty straight forward with free dlelivery. The flowers were as described, fresh and beautifully wrapped. My mother was happy with them. Theres a good choice of add ons such as chocolates, vases and teddies which are reasonably priced. I will definitely be recommending this to family and friends! … Read Full Review

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★☆☆☆☆

“Service is a disgrace ”

Written on: 18/02/2015 by Extremelyangryperson (1 review written)

Ordered flowers for valentines day. Didn't get them. Called several times and left feedback and email got absolutely no response. Waited for twenty minutes on their extortion telephone number and nothing. Not even a call to say 'too bad!!!' STAY FAR FAR AWAY!!!!!!… Read Full Review

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