Order Flowers Reviews - www.order-flowers.co.uk

★★★★☆
3.9 / 5
72% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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★☆☆☆☆

“Bashed up flowers, Misleading information”

Written on: 21/02/2014 by baljeetpremi (1 review written)

I order flowers week before valentine to be delivered on 13/02/2014 for our first valentine, I made it delux to make it look nice btu to my surprise when She recieved it they turn out to be bashed up, not only that they look so small like u get them from red light signal. I paid extra for hand delivery even though it says on there website FREE Delivery. DELIVERY TIME REQUESTED AFTER 2 IN THE AFTERNOON BUT THEY WERE DELIERED AT 10 IN THE MORNING. The box of choclates was normal small Guylian… Read Full Review

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★★★★★

“Outstanding vibrant, easy to navigate site”

Written on: 15/12/2013 by twilightteaser (2 reviews written)

From the moment you load the site the photos are beautiful, outstanding colours and you can imagine them in your own vase. The prices very reasonable and its very easy to navigate around with the pages loading very swiftly...making it an all round pleasurable experience… Read Full Review

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★★★★★

“Beautiful flowers, fabulous arrangement!”

Written on: 15/12/2013 by sara0bagley (1 review written)

Hello! A friend of mine bought me a bunch of lovely flowers as a birthday gift. They were a lovely surprise. I think they were the "beautiful" bouquet, and they were indeed beautiful! The arrangement was fantastic and the scent sublime. I would definitely use order-flowers.co.uk if I were to buy flowers, and may do so as a return gift for her birthday. I can't comment on the delivery as she had them delivered to her house and brought them over to mine, but she was very positive about… Read Full Review

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★★★★★

“Lovely.”

Written on: 11/12/2013

Exactly what it said it would be - on time and beautiful… Read Full Review

Orderflowers's Comment

Written on: 11/12/2013

Hello

Thank you for your feedback and your 5* review!

We're happy everything was as expected.

Many thanks from the team at order-flowers.co.uk

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★★★★☆

“Brilliant Layout, almost perfect”

Written on: 10/12/2013 by lulugoesboom (1 review written)

I love the layout, the background and shadowing of the main box is great. I also really like the drop down menus, everything is well laid out and easy to navigate. The only downside to the website design would be when you hover over one of the drop down menus, the small box that appears describing the link occasionally blocks the other options on the drop down menu, obscuring what they are and the small white box doesn't disappear easily so you have to move the mouse off the list in order to… Read Full Review

Orderflowers's Response to lulugoesboom's Review

Written on: 11/12/2013

Hello

Thank you for your feedback and your positive review.

I will pass your comments on to our technical team, it'd the little things that can make a big difference so I'll make sure that they take a look at the hover text. Thank you for spotting that :)

Many thanks from the team at order-flowers.co.uk

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★★★★☆

“Easy, clean and crisp ”

Written on: 10/12/2013

The website itself is easy to navigate through and you get plenty of choice. The only thing I don't like is 'bargain, beautiful and duluxe flowers'. If I were to buy the 'bargain' flowers I feel as though I'm not buying good enough ones. I personally think you should just keep it as budget options… Read Full Review

Orderflowers's Comment

Written on: 11/12/2013

Hello

Thank you for your feedback and your positive review.

I can understand your comments regarding our budget flower selections, it's a difficult one as sometimes people want to buy flowers for a low budget and we like to differentiate from some of the more ghastly online offerings. I'll pass this onwards and upwards to see if there is a better solution wording wise. Thank you for your input :)

Many thanks from the team at order-flowers.co.uk

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★★★★★

“easy to use”

Written on: 10/12/2013

fantastic site. Easy to use and find what you are looking for. Best site ever. Don't bother to look else where you get just what you want here… Read Full Review

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★★★★☆

“Not ordered yet but they look stunning”

Written on: 10/12/2013 by Vikkihope (1 review written)

I've not ordered the flowers yet but I thought they looked really beautiful so I will be ordering some in a few weeks to chance away the January blues. They are a good price too… Read Full Review

Orderflowers's Response to Vikkihope's Review

Written on: 10/12/2013

Hello, we look forward to seeing you soon and hope the blues aren't too bad!

Many thanks from the team at order-flowers.co.uk

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★★★★★

“Pink Of Perfection”

Written on: 09/12/2013 by ashton53 (1 review written)

I ordered a beautiful pink classic bouquet from Order Flowers and I am very satisfied with my order. Firstly, they had a great range to choose from and all at fantastic prices. I was able to name a delivery day (and they arrived bang on schedule), were well packaged, and were a delight to behold - with pink roses, alstromeria and gypsophelia just as promised. Sometimes, when you order from an online florists, they arrive in bud, not much to look at, but open up in a day or two. Not with… Read Full Review

Orderflowers's Response to ashton53's Review

Written on: 10/12/2013

Hello,

What lovely feedback, it is really appreciated and I'll make sure the florist who made your bouquet is told of your comments.

Many thanks from the team at order-flowers.co.uk

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Ashton53's reply to Orderflowers's Comment

Written on: 11/12/2013

You're welcome - they were fabulous flowers.

I took a photograph of them when they arrived and would have uploaded it alongside my review, so people can see exactly what arrived, but couldn't find a place to upload it. Gorgeous bouquet though :)

Kind regards

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★★★★☆

“Great Looking Site ”

Written on: 09/12/2013

Love the look and feel of this website - it looks bright and clean, and is so easy to navigate around. There are even little video clips of some of the flower arrangements, so that you really know what you are getting. The site makes you want to order, as it is very inviting. I have passed the web address to friends and colleagues - hopefully they will make use of it, as it is also my intention to make it my flower provider of choice. So many times, there is an unexpected reason to buy… Read Full Review

Orderflowers's Comment

Written on: 10/12/2013

Hello

It's good to hear that some of our new features are appreciated, we're very thankful that you've chosen to recommend us to friends, many thanks from the team at order-flowers.co.uk

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★★★★★

“Beautiful Flowers, handsome web page”

Written on: 09/12/2013 by revstuart (1 review written)

Its an easy to navigate website that gives you all the information you need whilst looking attractive. Firsty class… Read Full Review

Orderflowers's Response to revstuart's Review

Written on: 10/12/2013

Hello,

Thanks for the feedback and we're glad you find the site easy to use and order from.

Many thanks from the team at order-flowers.co.uk

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★★★★★

“best value website”

Written on: 09/12/2013 by Dawnt (2 reviews written)

Offeres a wide variety for all occasions and all price budgets. Flowers were delivered on time and in fantastic condition and were better then expected. Would deffinetly use again and i would recommend then to friends and family. Could not fault them it was an easy and pleasent transaction… Read Full Review

Orderflowers's Response to Dawnt's Review

Written on: 10/12/2013

Hello

Thank you for your 5* review and we're happy we exceeded your expectations. We hope to see you again soon.

Many thanks from the team at order-flowers.co.uk

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★★★★★

“Fantastic quality”

Written on: 21/11/2013 by MuffinsSandwichBar (1 review written)

I bought my friend a bouquet of flowers 2 wks ago and they are still going strong, the last of the lillies are just opening, i will definately be using them from now on :-)… Read Full Review

Orderflowers's Response to MuffinsSandwichBar's Review

Written on: 11/12/2013

Hello MuffinsSandwichBar

We love to hear feedback like this, I'll make sure the florist who made your bouquet is informed of your glowing review. We'd love for you to use us again, look forward to seeing you again soon!

Many thanks from the team at order-flowers.co.uk

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★★★★★

“Bought a bunch of flowers for my mom. She loves it...”

Written on: 15/11/2013 by gabrieldancestep (1 review written)

Bought a bunch of flowers for my mom. She loves it very much and is very satisfied with color and scent of the flowers. The flowers arrives exactly the day we designated,just in time for my mom's birthday… Read Full Review

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★★★★★

“Perfect & Longlasting”

Written on: 14/11/2013

Ordered online delivered next day on time. Perfect. Really good value for money for just £23 including delivery. Flowers lasted over 10 days and my Mum who gets flowers all the time commented on how well they lasted. Many thanks… Read Full Review

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★★★★★

“Beautiful”

Written on: 25/10/2013 by hayleybobs (1 review written)

Thank you for the lovely flowers i ordered for a friend at the last minute. She said they were beautiful and lasted over a week. Will definitely use you again and would highly recommend you.It wasn't just quality it was also quantity. A very happy customer. :-)… Read Full Review

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★★★★★

“GREAT SERVICE!”

Written on: 25/10/2013

After scouring through a few sites I found some really attractive bunches on Order Flowers, the checkout process was easy and they delivered exactly when they said they would, my wife was over the moon, I have since ordered several times from the website and will not be going anywhere else for flowers except here from now on!! Give them a try!… Read Full Review

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★★★★★

“Fantastic and quick service.”

Written on: 29/09/2013 by dawnkaren (1 review written)

We ordered these flowers due to a sad occasion and found the service first class and the flowers were better then expected. We asked for a morning delivery and they arrived exactly as requested. We could not fault the service or the flowers at all and would recommend them to everyone and we will be using them again… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 14/09/2013

My whole experience with this company was a disaster. I ordered flowers & prosecco to be delivered to my friend's apartment for a special birthday. On day of delivery florist contacted me to say flowers had been left with a neighbour as my friend wasn't home at time of delivery. I contacted friend & informed her. After a few days I found out from my friend that she'd gone to several neighbours in her building & no sign of Delivery. She'd also put up a note in lobby asking if anyone had taken… Read Full Review

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★★☆☆☆

“I was disappointed”

Written on: 28/08/2013 by superstar57 (1 review written)

Ordered a balloon and flowers for my daughter's 21st birthday. It was the first time she had been sent flowers. The box was delivered upside down even though the writing on it is very specific about which way up the box should be. When my husband pointed this out to the delivery man he asked him how he knew!! The balloon was fine but unfortunately the flowers weren't. Two stems of gyp a some leaves on another flower were broken. The roses also were a little bit soft. Needless to say my… Read Full Review

Orderflowers's Response to superstar57's Review

Written on: 30/08/2013

Hello, thank you for your feedback, it's important that we get such feedback so that we can take appropriate action against our delivery couriers and improve the service received for all of our customers. Could you email us at customer@order-flowers.co.uk so that we can offer you recompense for this?

Many thanks

Order Flowers

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