Order Flowers Reviews - www.order-flowers.co.uk

★★★★☆
3.7 / 5
67% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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★★★★☆

“Good service and lovely flowers... just wish they'd lasted”

Written on: 04/04/2014

Great service and delivery was on the day requested, nice little card printed as requested. However I was a little disappointed that they only lasted about a week, which I was a little less than I would have expected for a £35 floral arrangement. That said they did look very nice on delivery and the service was good, it would have been nice to have an acknowledgement that they were shipping the order on the day requested. All in all a good alternative to other national florist websites… Read Full Review

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★☆☆☆☆

“Low grade flowers, poor value and sent to wrong address”

Written on: 04/04/2014 by LeticiaCobb (1 review written)

The flowers were old, half the size of the marketing photos and the main flower stocks there were none of them in the bouquet ! They were sent to the invoicing address, hence why I got to see them, so my lovely mum didn't receive anything for Mothers Day!!! I suppose it was fate so I got to see what this company thinks a £38 bouquet should look like and that they will ommit a primary flower from the arrrangement. Two days later I am being asked to do this review and they haven't even responded… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 03/04/2014 by Smcmillan27944 (1 review written)

Amazing fast delivery, superb quality flowers which lasted more than other place I have bought from, thank you!!… Read Full Review

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★★★★★

“Over The Moon”

Written on: 31/03/2014 by Moore271 (1 review written)

Mum had tears in her eyes when she got the flowers, said they were the nicest she's ever had. I ordered a deluxe princess bouquet and used the free delivery for saturday or sunday delivery. I assumed they'd be delivered saturday, but no were delivered on Mother's Day at about 11am. For £25 including the delivery I think this is excellent value for money (interflora wanted £8 just for the delivery). Will definately use again, thank you!… Read Full Review

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★★★★★

“Super Service!”

Written on: 31/03/2014 by Terriflowerlover (1 review written)

I was really impressed with the price, quality and service. Definitely using again! Thanks very much… Read Full Review

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★☆☆☆☆

“Dissapointing and still waiting for answer on complaint!”

Written on: 31/03/2014 by aks4444 (1 review written)

Email below sent 5 days ago and still have had no response: My sister received her flowers yesterday and I m just writing to let you know how disappointed I am with them. First of all the flowers that arrived looked like a cheap bunch from a supermarket, not a £35 bunch, there were also not many flowers in the bunch and some of the flowers were curling and starting to go brown around the edges already. Secondly and what I am most gutted about is that the balloon sent was just a standard happy… Read Full Review

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★★☆☆☆

“Room for improvement”

Written on: 29/03/2014 by Terrell318 (1 review written)

Sorry, I think the design needs tidying up! More space around pictures, a more sophisticated font for the body copy. Banner at the top should have more impact, yet remain elegant. Maybe more pictures? The intro should be shorter and less waffly-I don't initially see the purpose of your website. It should be more succinct. I think it could be improved by having a wider border of a neutral colour, is:grey eithervside of the main body. Maybe have a good luck at some other sites, the simple ones… Read Full Review

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★★★★★

“very nice flowers”

Written on: 27/03/2014 by becks213214 (1 review written)

Really like this website, think it'll be a great company to order flowers from, I am looking for an alternative company to purchase my flowers from as I was let down by who I used to buy mine from and think this could be the my new favourite! I like the way the website is easy to navigate and has all the information I required, Thanks very much and hope to see more of you!… Read Full Review

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★★★★★

“Stunning selection of flowers on website”

Written on: 27/03/2014 by ZacharyBinks (1 review written)

Have adored many of the selection on website. Nice to see British flowers being used. I am not a fan of lilies and am delighted that many bouquets do not include them. I think the price reflects the quality of the blooms and the size of the bouquet. It appears to be easy to navigate the website but I would like to have a list of the blooms in detail instead of just the picture… Read Full Review

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★★★★★

“Beautiful layout, makes you want them in your own vase”

Written on: 24/03/2014 by Colcannon (1 review written)

I really liked the variety. The colours and layout were vibrant. It was a pleasure to look at. The only thing and I am not sure if this was my ipad - but there was a time delay between typing and characters showing up - when I signed up for news letter - which was quite annoying. I like the way you have organised the ordering by occasions and the layout is easy to follow. … Read Full Review

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★☆☆☆☆

“Rubbish flowers”

Written on: 21/02/2014

Busted flowers Delivered completely different I wish I could post the pick.... Embarrassed, upset disappointed … Read Full Review

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★☆☆☆☆

“Bashed up flowers, Misleading information”

Written on: 21/02/2014 by baljeetpremi (1 review written)

I order flowers week before valentine to be delivered on 13/02/2014 for our first valentine, I made it delux to make it look nice btu to my surprise when She recieved it they turn out to be bashed up, not only that they look so small like u get them from red light signal. I paid extra for hand delivery even though it says on there website FREE Delivery. DELIVERY TIME REQUESTED AFTER 2 IN THE AFTERNOON BUT THEY WERE DELIERED AT 10 IN THE MORNING. The box of choclates was normal small Guylian… Read Full Review

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★★★★★

“Outstanding vibrant, easy to navigate site”

Written on: 15/12/2013 by twilightteaser (2 reviews written)

From the moment you load the site the photos are beautiful, outstanding colours and you can imagine them in your own vase. The prices very reasonable and its very easy to navigate around with the pages loading very swiftly...making it an all round pleasurable experience… Read Full Review

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★★★★★

“Beautiful flowers, fabulous arrangement!”

Written on: 15/12/2013 by sara0bagley (1 review written)

Hello! A friend of mine bought me a bunch of lovely flowers as a birthday gift. They were a lovely surprise. I think they were the "beautiful" bouquet, and they were indeed beautiful! The arrangement was fantastic and the scent sublime. I would definitely use order-flowers.co.uk if I were to buy flowers, and may do so as a return gift for her birthday. I can't comment on the delivery as she had them delivered to her house and brought them over to mine, but she was very positive about… Read Full Review

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★★★★★

“Lovely.”

Written on: 11/12/2013

Exactly what it said it would be - on time and beautiful… Read Full Review

Orderflowers's Comment

Written on: 11/12/2013

Hello

Thank you for your feedback and your 5* review!

We're happy everything was as expected.

Many thanks from the team at order-flowers.co.uk

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★★★★☆

“Brilliant Layout, almost perfect”

Written on: 10/12/2013 by lulugoesboom (1 review written)

I love the layout, the background and shadowing of the main box is great. I also really like the drop down menus, everything is well laid out and easy to navigate. The only downside to the website design would be when you hover over one of the drop down menus, the small box that appears describing the link occasionally blocks the other options on the drop down menu, obscuring what they are and the small white box doesn't disappear easily so you have to move the mouse off the list in order to… Read Full Review

Orderflowers's Response to lulugoesboom's Review

Written on: 11/12/2013

Hello

Thank you for your feedback and your positive review.

I will pass your comments on to our technical team, it'd the little things that can make a big difference so I'll make sure that they take a look at the hover text. Thank you for spotting that :)

Many thanks from the team at order-flowers.co.uk

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★★★★☆

“Easy, clean and crisp ”

Written on: 10/12/2013

The website itself is easy to navigate through and you get plenty of choice. The only thing I don't like is 'bargain, beautiful and duluxe flowers'. If I were to buy the 'bargain' flowers I feel as though I'm not buying good enough ones. I personally think you should just keep it as budget options… Read Full Review

Orderflowers's Comment

Written on: 11/12/2013

Hello

Thank you for your feedback and your positive review.

I can understand your comments regarding our budget flower selections, it's a difficult one as sometimes people want to buy flowers for a low budget and we like to differentiate from some of the more ghastly online offerings. I'll pass this onwards and upwards to see if there is a better solution wording wise. Thank you for your input :)

Many thanks from the team at order-flowers.co.uk

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★★★★★

“easy to use”

Written on: 10/12/2013

fantastic site. Easy to use and find what you are looking for. Best site ever. Don't bother to look else where you get just what you want here… Read Full Review

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★★★★☆

“Not ordered yet but they look stunning”

Written on: 10/12/2013 by Vikkihope (1 review written)

I've not ordered the flowers yet but I thought they looked really beautiful so I will be ordering some in a few weeks to chance away the January blues. They are a good price too… Read Full Review

Orderflowers's Response to Vikkihope's Review

Written on: 10/12/2013

Hello, we look forward to seeing you soon and hope the blues aren't too bad!

Many thanks from the team at order-flowers.co.uk

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★★★★★

“Pink Of Perfection”

Written on: 09/12/2013 by ashton53 (1 review written)

I ordered a beautiful pink classic bouquet from Order Flowers and I am very satisfied with my order. Firstly, they had a great range to choose from and all at fantastic prices. I was able to name a delivery day (and they arrived bang on schedule), were well packaged, and were a delight to behold - with pink roses, alstromeria and gypsophelia just as promised. Sometimes, when you order from an online florists, they arrive in bud, not much to look at, but open up in a day or two. Not with… Read Full Review

Orderflowers's Response to ashton53's Review

Written on: 10/12/2013

Hello,

What lovely feedback, it is really appreciated and I'll make sure the florist who made your bouquet is told of your comments.

Many thanks from the team at order-flowers.co.uk

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Ashton53's reply to Orderflowers's Comment

Written on: 11/12/2013

You're welcome - they were fabulous flowers.

I took a photograph of them when they arrived and would have uploaded it alongside my review, so people can see exactly what arrived, but couldn't find a place to upload it. Gorgeous bouquet though :)

Kind regards

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