Order Flowers Reviews - www.order-flowers.co.uk

★★★☆☆
3.4 / 5
64
61% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Order Flowers - www.order-flowers.co.uk - Ask a question now

Media Gallery for Order Flowers - www.order-flowers.co.uk

Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“dont know if im going to get my flowers ”

Written on: 29/05/2015 by 386Watkins (1 review written)

ordered flowers for my daughters 21st birthday and didn't receive a confirmation but it has been taken out of my account i have been ringing and emailing them and know one has got back to me i don't know if i am going to get them… Read Full Review

Report this review
★☆☆☆☆

“Order never delivered ”

Written on: 20/05/2015 by GrantEllis (2 reviews written)

Ordered flowers for my sons girlfriend who has just found out she needs a kidney and pancreas transplant. The flowers were never delivered and I am not getting any response to my requests for their failure to deliver. Very upset and annoyed and will be taking this matter further. Very suspicious of this company. Have now been on the end of the phone for 30 mins for the second time today… Read Full Review

Report this review
★★★★★

“THE BEST ONLINE FLORIST EVER!!!!”

Written on: 13/05/2015 by Randy104 (1 review written)

Order Flowers flowers are the best. I bought 2 bouquets (both different) for my twin sisters, to be delivered to 2 different places. Both got there in perfect time and the flowers are just great. I would use again without doubt. Thanks xxxxxxxx… Read Full Review

Report this review
★★★★☆

“Fantastic Service”

Written on: 11/05/2015 by Johnny68 (1 review written)

Ordered Flowers for my wifes birthday, great selection of bouquets available. Flowers came as promised and lasted 2 weeks nearly. Wife was happy so I am happy!… Read Full Review

Report this review
★☆☆☆☆

“Worse company I've ever used”

Written on: 06/05/2015 by CarolineKnight (1 review written)

I ordered flowers for my sisters 40th birthday 10 days before the date required - They were not delivered on her birthday !!! - I contacted the company three times via phone each time waiting 20 minutes, on a call waiting system, then being forced to leave a message - I contacted them twice via their website and once via e-mail and the only correspondence I had was 10 days ago saying someone would contact me - to date that is the only correspondence I have received !! - I sent them another… Read Full Review

Report this review
★☆☆☆☆

“The flowers were never received!!!”

Written on: 26/04/2015 by Jemma8171 (1 review written)

I ordered flowers on the 6th March 2015 to be delivered to my mother on 17th March 2015 for mothers day for when she returned from her holiday. These never got delivered but i was charged in full! I tried emailing and phoning several times being kept waiting on the phone for over an hour and 20 mins on two occasions for the call never to be answered. Do not use this website! … Read Full Review

Report this review
★☆☆☆☆

“Customer Service Disgrace”

Written on: 23/04/2015

My experience with Order Flowers has been awful. The flowers didn't turn up on the correct day and when I queried where they were I was told that they had tried to deliver them but there wasn't anyone in to receive them. However the delivery tracker stated in black and white that the flowers didn't arrive at the local parcel distribution centre until the following day. Some of the flowers were dead or dying (presumably because they had been waiting too long). I have tried various ways of… Read Full Review

Report this review
★☆☆☆☆

“awful”

Written on: 16/04/2015 by sophier84 (1 review written)

Order flowers for a colleagues birthday which was on a Sunday so paid extra to have them delivered on that day and didn't turn up until Thursday and delivered to the wrong address on that day. Emailed company a few times while waiting but had no Response. When flowers turned they were craps looked like a divers worth from supermarkets. Ended up buying some lovely ones from a local florist… Read Full Review

Report this review
★☆☆☆☆

“Peonies not roses!”

Written on: 07/04/2015 by vpMeier80 (1 review written)

Searched online for a company that could deliver me a bouquet of peonies although out of season. Found this shop ,ordered and my partner received them but only had roses(also not fresh at all and already wilting around the edges of the petals) which are of much less value than peonies! I contacted their email address and was completely ignored. Lucky I paid the through paypal as I got a full refund!… Read Full Review

Report this review
★★★★☆

“Fast service, great choice!”

Written on: 16/03/2015 by xkCarroll318 (1 review written)

I checked loads of different online flower shops. I found this one and the ordering is pretty straight forward with free dlelivery. The flowers were as described, fresh and beautifully wrapped. My mother was happy with them. Theres a good choice of add ons such as chocolates, vases and teddies which are reasonably priced. I will definitely be recommending this to family and friends! … Read Full Review

Report this review
★☆☆☆☆

“Service is a disgrace ”

Written on: 18/02/2015 by Extremelyangryperson (1 review written)

Ordered flowers for valentines day. Didn't get them. Called several times and left feedback and email got absolutely no response. Waited for twenty minutes on their extortion telephone number and nothing. Not even a call to say 'too bad!!!' STAY FAR FAR AWAY!!!!!!… Read Full Review

Report this review
★☆☆☆☆

“Awful. Avoid. ”

Written on: 18/02/2015 by Natgall (1 review written)

Wrong bouquet arrive 2days after named delivery date. Called 4 times and was left on hold for at least 20 mins each time. One reply to 3 messages sent to say they would contact me. 2 days later there is still no contact. Awful customer service. Use anybody else to have your flowers deliverd… Read Full Review

Report this review
★★★★★

“Did the Job”

Written on: 01/02/2015 by 427Whitaker (1 review written)

I ordered the flowers for a friend who seriously needed cheering up. I was off work when they arrived, however my friend who they were for was absolutely delighted with them and my other colleagues who work with her said they were absolutely beautiful. Thank you for the swift service. As I said they did the job perfectly!!. I will recommend you to anyone who needs beautiful flowers delivering at a very fair price… Read Full Review

Report this review
★☆☆☆☆

“AVOID”

Written on: 30/01/2015 by Katieb87 (1 review written)

Placed an order for some flowers mid November for delivery early December - plenty of time, right? WRONG! Flowers didn't turn up so 2 days after delivery date I called them. Was on hold for ONE HOUR 45!!! I only hung up as I was at work! Had to email them several times before I got my money back - no apology/explaination, nothing!! AVOID!!!!!… Read Full Review

Report this review
★★★★★

“Was bought these flowers as a surprise. Beautiful...”

Written on: 29/01/2015

Was bought these flowers as a surprise. Beautiful flowers, highly recommended… Read Full Review

Report this review
★★★★★

“Simple Navigation,On time Delivery& awesome flowers”

Written on: 27/01/2015 by hollybarker25 (1 review written)

Have received some beautiful, well presented flowers from order flowers which lasted well.Service and the quality of the flowers were both exemplary.Flowers were delivered on time and placing an order was simple on website… Read Full Review

Report this review
★☆☆☆☆

“Delivered late and wrong flowers”

Written on: 22/01/2015 by charleshb (1 review written)

I ordered a bouquet of peonies for my girlfriend's 30th birthday, due to arrive the day before. I waited in all day on the Saturday and received no notification the flowers would not arrive. When the flowers arrived on the Monday (ie missing the birthday). There were in fact the wrong flowers and not what I paid for. Like the others below it is proving impossible to contact them to arrange a refund for their complete and utter ineptitude… Read Full Review

Report this review
★☆☆☆☆

“Wrong flowers”

Written on: 21/01/2015

I ordered a bouquet of Poeny with 25% extra poeny in it. They delivered an ugly bouquet of white roses. Tried contacting them on the expensive phone line they had and after half an hour waiting on the line no one answered. Bad service, horrible customer service. DO NOT BUY FROM THEM!… Read Full Review

Report this review
★☆☆☆☆

“ruined 30th birthday”

Written on: 19/01/2015 by Katiehlbrown (1 review written)

I ordered a bouquet of flowers and a balloon to be delivered to my friend for her 30th birthday. The flowers never turned up and trying to contact this company is a nightmare, I still have not managed to contact them (despite several phone calls, voice mails and emails) and if they fail to contact my by the end of today I will take this further. I am disgusted with their lack of customer service and also that I have paid for something that never arrived. I will NEVER use this company again and… Read Full Review

Report this review
★★★★★

“Amazing”

Written on: 13/01/2015 by louiethomas12 (1 review written)

Website is simple & very easy to navigate ..... Vibrant colors flowers were full of fragrance and life....I loved them… Read Full Review

Report this review
overview