Order Flowers Reviews - www.order-flowers.co.uk

★★★★☆
3.9 / 5
72% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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Latest Reviews

★☆☆☆☆

“Please do not use this company under any circumstances!”

Written on: 06/12/2014 by Claire202 (1 review written)

No,No,No, do not under any circumstances use this company as they failed to delivery on the named date requested and when they deliverded the next day,the order was incomplete. I ordered and paid for red roses,chocolates and a bottle of Prosecco on the 26th of Novemeber to be delivered on the 2nd of December for my Aunt and Uncles Golden wedding.I had felt that this was sufficient time for the order to be sent.As this was the date of the anniversary I did not want the gifts to arrive on any… Read Full Review

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★★☆☆☆

“disappointed ”

Written on: 02/12/2014

I ordered some flowers with 21st ballon for my daughters birthday the flowers arrived and were lovely but didnt get the 21st balloon i paid for i tried to call someone but hanging on phone for 10 mins i decided to leave a message for someone to call me back which never happened then i emailed waited 3 days before someone responded saying they would look into it never got any reply i asked afain 4 days later got nothing again so i wrote a lwtter of complaint wanting refund for the balloon that… Read Full Review

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★☆☆☆☆

“disappointed”

Written on: 01/12/2014 by SueToyn (1 review written)

Still waiting for flowers to be delivered two days later was a special birthday treat… Read Full Review

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★★★★★

“Good Value, Easy To Use”

Written on: 01/07/2014 by RoccoCleveland (1 review written)

These aren't bargain basement prices, but they aren't bargain basement flowers either. You definately get what you pay for. I ordered the Sorbet bouquet for £34.99 and it arrived beautifully boxed with loads of peonies and pink roses. Can't recommend enough. Having been let down a lot by ordering online I'm happy to have found a company I can trust from now on… Read Full Review

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★★★★★

“Thank you so much”

Written on: 25/04/2014 by GlynisFortes (1 review written)

I ordered from you for the first time for my best friend's 60th birthday. Unfortunately due to an error at your end the delivery arrived a week early and I was very disappointed as the surprise element for her birthday had gone. I emailed about the mistake and was very pleased that not only was the order for flowers and balloon repeated but a box of chocolates was sent as well. Thank you very much for such excellent customer service. I've seen a picture of the flowers and they looked lovely… Read Full Review

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★★★★★

“Absolutely wonderful”

Written on: 16/04/2014 by misskatietweet (1 review written)

Wonderful flowers, lasted much longer than any other we have had, 100% recommend ♥ Katie mackenzie… Read Full Review

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★★★★★

“Something Different”

Written on: 15/04/2014 by sarah342w (1 review written)

Really Impressed, easy to use and great if you're after something a little bit different… Read Full Review

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★☆☆☆☆

“STAY AWAY!!! YOU WONT GET WHAT YOU ORDERED OR ON TIME!!!”

Written on: 07/04/2014 by Lezaann (1 review written)

After searching the internet for a specific delivery date I came across order-flowers.co.uk that offered the delivery date I required. I picked the bouquet of flowers and an 18th birthday ballon to go with them for my step daughter as I would be un able to see her on her special day. Paid £35.58 so not cheap but worth it knowing she would get them on her birthday! Only for them to turn up a day LATE and with no ballon!!! I contacted customer services to which I had a prompt reply and the… Read Full Review

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★★★☆☆

“Mothers Day Flowers”

Written on: 04/04/2014 by Ethenp225 (1 review written)

Web site very easy to navigate and easy to use. Although delivery was either Saturday or Sunday the flowers were delivered on Saturday. My Mum said the roses were already wilting ! A real shame as I found the process really easy and the picture of the bouquet was lovely but the object of the exercise was to make the receiver feel overjoyed which didn't happen. What a shame! … Read Full Review

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★★★★☆

“Good service and lovely flowers... just wish they'd lasted”

Written on: 04/04/2014

Great service and delivery was on the day requested, nice little card printed as requested. However I was a little disappointed that they only lasted about a week, which I was a little less than I would have expected for a £35 floral arrangement. That said they did look very nice on delivery and the service was good, it would have been nice to have an acknowledgement that they were shipping the order on the day requested. All in all a good alternative to other national florist websites… Read Full Review

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★☆☆☆☆

“Low grade flowers, poor value and sent to wrong address”

Written on: 04/04/2014 by LeticiaCobb (1 review written)

The flowers were old, half the size of the marketing photos and the main flower stocks there were none of them in the bouquet ! They were sent to the invoicing address, hence why I got to see them, so my lovely mum didn't receive anything for Mothers Day!!! I suppose it was fate so I got to see what this company thinks a £38 bouquet should look like and that they will ommit a primary flower from the arrrangement. Two days later I am being asked to do this review and they haven't even responded… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 03/04/2014 by Smcmillan27944 (1 review written)

Amazing fast delivery, superb quality flowers which lasted more than other place I have bought from, thank you!!… Read Full Review

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★★★★★

“Over The Moon”

Written on: 31/03/2014 by Moore271 (1 review written)

Mum had tears in her eyes when she got the flowers, said they were the nicest she's ever had. I ordered a deluxe princess bouquet and used the free delivery for saturday or sunday delivery. I assumed they'd be delivered saturday, but no were delivered on Mother's Day at about 11am. For £25 including the delivery I think this is excellent value for money (interflora wanted £8 just for the delivery). Will definately use again, thank you!… Read Full Review

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★★★★★

“Super Service!”

Written on: 31/03/2014 by Terriflowerlover (1 review written)

I was really impressed with the price, quality and service. Definitely using again! Thanks very much… Read Full Review

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★☆☆☆☆

“Dissapointing and still waiting for answer on complaint!”

Written on: 31/03/2014 by aks4444 (1 review written)

Email below sent 5 days ago and still have had no response: My sister received her flowers yesterday and I m just writing to let you know how disappointed I am with them. First of all the flowers that arrived looked like a cheap bunch from a supermarket, not a £35 bunch, there were also not many flowers in the bunch and some of the flowers were curling and starting to go brown around the edges already. Secondly and what I am most gutted about is that the balloon sent was just a standard happy… Read Full Review

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★★☆☆☆

“Room for improvement”

Written on: 29/03/2014 by Terrell318 (1 review written)

Sorry, I think the design needs tidying up! More space around pictures, a more sophisticated font for the body copy. Banner at the top should have more impact, yet remain elegant. Maybe more pictures? The intro should be shorter and less waffly-I don't initially see the purpose of your website. It should be more succinct. I think it could be improved by having a wider border of a neutral colour, is:grey eithervside of the main body. Maybe have a good luck at some other sites, the simple ones… Read Full Review

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★★★★★

“very nice flowers”

Written on: 27/03/2014 by becks213214 (1 review written)

Really like this website, think it'll be a great company to order flowers from, I am looking for an alternative company to purchase my flowers from as I was let down by who I used to buy mine from and think this could be the my new favourite! I like the way the website is easy to navigate and has all the information I required, Thanks very much and hope to see more of you!… Read Full Review

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★★★★★

“Stunning selection of flowers on website”

Written on: 27/03/2014 by ZacharyBinks (1 review written)

Have adored many of the selection on website. Nice to see British flowers being used. I am not a fan of lilies and am delighted that many bouquets do not include them. I think the price reflects the quality of the blooms and the size of the bouquet. It appears to be easy to navigate the website but I would like to have a list of the blooms in detail instead of just the picture… Read Full Review

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★★★★★

“Beautiful layout, makes you want them in your own vase”

Written on: 24/03/2014 by Colcannon (1 review written)

I really liked the variety. The colours and layout were vibrant. It was a pleasure to look at. The only thing and I am not sure if this was my ipad - but there was a time delay between typing and characters showing up - when I signed up for news letter - which was quite annoying. I like the way you have organised the ordering by occasions and the layout is easy to follow. … Read Full Review

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★☆☆☆☆

“Rubbish flowers”

Written on: 21/02/2014

Busted flowers Delivered completely different I wish I could post the pick.... Embarrassed, upset disappointed … Read Full Review

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