Order Flowers Reviews - www.order-flowers.co.uk

★★★★☆
3.8 / 5
69% of users recommend this
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  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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Latest Reviews

★★★★★

“Simple Navigation,On time Delivery& awesome flowers”

Written on: 27/01/2015 by hollybarker25 (1 review written)

Have received some beautiful, well presented flowers from order flowers which lasted well.Service and the quality of the flowers were both exemplary.Flowers were delivered on time and placing an order was simple on website… Read Full Review

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★☆☆☆☆

“Delivered late and wrong flowers”

Written on: 22/01/2015 by charleshb (1 review written)

I ordered a bouquet of peonies for my girlfriend's 30th birthday, due to arrive the day before. I waited in all day on the Saturday and received no notification the flowers would not arrive. When the flowers arrived on the Monday (ie missing the birthday). There were in fact the wrong flowers and not what I paid for. Like the others below it is proving impossible to contact them to arrange a refund for their complete and utter ineptitude… Read Full Review

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★☆☆☆☆

“Wrong flowers”

Written on: 21/01/2015

I ordered a bouquet of Poeny with 25% extra poeny in it. They delivered an ugly bouquet of white roses. Tried contacting them on the expensive phone line they had and after half an hour waiting on the line no one answered. Bad service, horrible customer service. DO NOT BUY FROM THEM!… Read Full Review

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★☆☆☆☆

“ruined 30th birthday”

Written on: 19/01/2015 by Katiehlbrown (1 review written)

I ordered a bouquet of flowers and a balloon to be delivered to my friend for her 30th birthday. The flowers never turned up and trying to contact this company is a nightmare, I still have not managed to contact them (despite several phone calls, voice mails and emails) and if they fail to contact my by the end of today I will take this further. I am disgusted with their lack of customer service and also that I have paid for something that never arrived. I will NEVER use this company again and… Read Full Review

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★★★★★

“Amazing”

Written on: 13/01/2015 by louiethomas12 (1 review written)

Website is simple & very easy to navigate ..... Vibrant colors flowers were full of fragrance and life....I loved them… Read Full Review

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★★★★★

“Brilliant ”

Written on: 06/01/2015 by gezzatheclaret (1 review written)

Ordered off this site after being recommended by a friend and wasn't disappointed received a stunning bouquet that looked even better than the picture on the website which came in a lovely box and arrived right on time will be recommending this site to all my friends thank you… Read Full Review

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★☆☆☆☆

“Please do not use this company under any circumstances!”

Written on: 06/12/2014 by Claire202 (1 review written)

No,No,No, do not under any circumstances use this company as they failed to delivery on the named date requested and when they deliverded the next day,the order was incomplete. I ordered and paid for red roses,chocolates and a bottle of Prosecco on the 26th of Novemeber to be delivered on the 2nd of December for my Aunt and Uncles Golden wedding.I had felt that this was sufficient time for the order to be sent.As this was the date of the anniversary I did not want the gifts to arrive on any… Read Full Review

Katiehlbrown's Comment

Written on: 19/01/2015

Same thing has happened to me, ordered flowers and a balloon for my best friends 30th to arrive on her birthday, she waited in ALL day and missed her birthday lunch and no flowers arrived, contacted the company and not heard anything back, so will be getting my bank to reclaim the money from them (my bank says I can!) Disgusting behaviour!!!!!!!

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★★☆☆☆

“disappointed ”

Written on: 02/12/2014

I ordered some flowers with 21st ballon for my daughters birthday the flowers arrived and were lovely but didnt get the 21st balloon i paid for i tried to call someone but hanging on phone for 10 mins i decided to leave a message for someone to call me back which never happened then i emailed waited 3 days before someone responded saying they would look into it never got any reply i asked afain 4 days later got nothing again so i wrote a lwtter of complaint wanting refund for the balloon that… Read Full Review

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★☆☆☆☆

“disappointed”

Written on: 01/12/2014 by SueToyn (1 review written)

Still waiting for flowers to be delivered two days later was a special birthday treat… Read Full Review

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★★★★★

“Good Value, Easy To Use”

Written on: 01/07/2014 by RoccoCleveland (1 review written)

These aren't bargain basement prices, but they aren't bargain basement flowers either. You definately get what you pay for. I ordered the Sorbet bouquet for £34.99 and it arrived beautifully boxed with loads of peonies and pink roses. Can't recommend enough. Having been let down a lot by ordering online I'm happy to have found a company I can trust from now on… Read Full Review

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★★★★★

“Thank you so much”

Written on: 25/04/2014 by GlynisFortes (1 review written)

I ordered from you for the first time for my best friend's 60th birthday. Unfortunately due to an error at your end the delivery arrived a week early and I was very disappointed as the surprise element for her birthday had gone. I emailed about the mistake and was very pleased that not only was the order for flowers and balloon repeated but a box of chocolates was sent as well. Thank you very much for such excellent customer service. I've seen a picture of the flowers and they looked lovely… Read Full Review

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★★★★★

“Absolutely wonderful”

Written on: 16/04/2014 by misskatietweet (1 review written)

Wonderful flowers, lasted much longer than any other we have had, 100% recommend ♥ Katie mackenzie… Read Full Review

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★★★★★

“Something Different”

Written on: 15/04/2014 by sarah342w (1 review written)

Really Impressed, easy to use and great if you're after something a little bit different… Read Full Review

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★☆☆☆☆

“STAY AWAY!!! YOU WONT GET WHAT YOU ORDERED OR ON TIME!!!”

Written on: 07/04/2014 by Lezaann (1 review written)

After searching the internet for a specific delivery date I came across order-flowers.co.uk that offered the delivery date I required. I picked the bouquet of flowers and an 18th birthday ballon to go with them for my step daughter as I would be un able to see her on her special day. Paid £35.58 so not cheap but worth it knowing she would get them on her birthday! Only for them to turn up a day LATE and with no ballon!!! I contacted customer services to which I had a prompt reply and the… Read Full Review

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★★★☆☆

“Mothers Day Flowers”

Written on: 04/04/2014 by Ethenp225 (1 review written)

Web site very easy to navigate and easy to use. Although delivery was either Saturday or Sunday the flowers were delivered on Saturday. My Mum said the roses were already wilting ! A real shame as I found the process really easy and the picture of the bouquet was lovely but the object of the exercise was to make the receiver feel overjoyed which didn't happen. What a shame! … Read Full Review

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★★★★☆

“Good service and lovely flowers... just wish they'd lasted”

Written on: 04/04/2014

Great service and delivery was on the day requested, nice little card printed as requested. However I was a little disappointed that they only lasted about a week, which I was a little less than I would have expected for a £35 floral arrangement. That said they did look very nice on delivery and the service was good, it would have been nice to have an acknowledgement that they were shipping the order on the day requested. All in all a good alternative to other national florist websites… Read Full Review

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★☆☆☆☆

“Low grade flowers, poor value and sent to wrong address”

Written on: 04/04/2014 by LeticiaCobb (1 review written)

The flowers were old, half the size of the marketing photos and the main flower stocks there were none of them in the bouquet ! They were sent to the invoicing address, hence why I got to see them, so my lovely mum didn't receive anything for Mothers Day!!! I suppose it was fate so I got to see what this company thinks a £38 bouquet should look like and that they will ommit a primary flower from the arrrangement. Two days later I am being asked to do this review and they haven't even responded… Read Full Review

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★★★★★

“FANTASTIC!”

Written on: 03/04/2014 by Smcmillan27944 (1 review written)

Amazing fast delivery, superb quality flowers which lasted more than other place I have bought from, thank you!!… Read Full Review

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★★★★★

“Over The Moon”

Written on: 31/03/2014 by Moore271 (1 review written)

Mum had tears in her eyes when she got the flowers, said they were the nicest she's ever had. I ordered a deluxe princess bouquet and used the free delivery for saturday or sunday delivery. I assumed they'd be delivered saturday, but no were delivered on Mother's Day at about 11am. For £25 including the delivery I think this is excellent value for money (interflora wanted £8 just for the delivery). Will definately use again, thank you!… Read Full Review

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★★★★★

“Super Service!”

Written on: 31/03/2014 by Terriflowerlover (1 review written)

I was really impressed with the price, quality and service. Definitely using again! Thanks very much… Read Full Review

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