Order Flowers Reviews - www.order-flowers.co.uk

★★★★☆
3.7 / 5
67% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk
Order Flowers - www.order-flowers.co.uk

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Latest Reviews

★★★★☆

“Fast service, great choice!”

Written on: 16/03/2015 by xkCarroll318 (1 review written)

I checked loads of different online flower shops. I found this one and the ordering is pretty straight forward with free dlelivery. The flowers were as described, fresh and beautifully wrapped. My mother was happy with them. Theres a good choice of add ons such as chocolates, vases and teddies which are reasonably priced. I will definitely be recommending this to family and friends! … Read Full Review

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★☆☆☆☆

“Service is a disgrace ”

Written on: 18/02/2015 by Extremelyangryperson (1 review written)

Ordered flowers for valentines day. Didn't get them. Called several times and left feedback and email got absolutely no response. Waited for twenty minutes on their extortion telephone number and nothing. Not even a call to say 'too bad!!!' STAY FAR FAR AWAY!!!!!!… Read Full Review

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★☆☆☆☆

“Awful. Avoid. ”

Written on: 18/02/2015 by Natgall (1 review written)

Wrong bouquet arrive 2days after named delivery date. Called 4 times and was left on hold for at least 20 mins each time. One reply to 3 messages sent to say they would contact me. 2 days later there is still no contact. Awful customer service. Use anybody else to have your flowers deliverd… Read Full Review

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★★★★★

“Did the Job”

Written on: 01/02/2015 by 427Whitaker (1 review written)

I ordered the flowers for a friend who seriously needed cheering up. I was off work when they arrived, however my friend who they were for was absolutely delighted with them and my other colleagues who work with her said they were absolutely beautiful. Thank you for the swift service. As I said they did the job perfectly!!. I will recommend you to anyone who needs beautiful flowers delivering at a very fair price… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 30/01/2015 by Katieb87 (1 review written)

Placed an order for some flowers mid November for delivery early December - plenty of time, right? WRONG! Flowers didn't turn up so 2 days after delivery date I called them. Was on hold for ONE HOUR 45!!! I only hung up as I was at work! Had to email them several times before I got my money back - no apology/explaination, nothing!! AVOID!!!!!… Read Full Review

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★★★★★

“Was bought these flowers as a surprise. Beautiful...”

Written on: 29/01/2015

Was bought these flowers as a surprise. Beautiful flowers, highly recommended… Read Full Review

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★★★★★

“Simple Navigation,On time Delivery& awesome flowers”

Written on: 27/01/2015 by hollybarker25 (1 review written)

Have received some beautiful, well presented flowers from order flowers which lasted well.Service and the quality of the flowers were both exemplary.Flowers were delivered on time and placing an order was simple on website… Read Full Review

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★☆☆☆☆

“Delivered late and wrong flowers”

Written on: 22/01/2015 by charleshb (1 review written)

I ordered a bouquet of peonies for my girlfriend's 30th birthday, due to arrive the day before. I waited in all day on the Saturday and received no notification the flowers would not arrive. When the flowers arrived on the Monday (ie missing the birthday). There were in fact the wrong flowers and not what I paid for. Like the others below it is proving impossible to contact them to arrange a refund for their complete and utter ineptitude… Read Full Review

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★☆☆☆☆

“Wrong flowers”

Written on: 21/01/2015

I ordered a bouquet of Poeny with 25% extra poeny in it. They delivered an ugly bouquet of white roses. Tried contacting them on the expensive phone line they had and after half an hour waiting on the line no one answered. Bad service, horrible customer service. DO NOT BUY FROM THEM!… Read Full Review

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★☆☆☆☆

“ruined 30th birthday”

Written on: 19/01/2015 by Katiehlbrown (1 review written)

I ordered a bouquet of flowers and a balloon to be delivered to my friend for her 30th birthday. The flowers never turned up and trying to contact this company is a nightmare, I still have not managed to contact them (despite several phone calls, voice mails and emails) and if they fail to contact my by the end of today I will take this further. I am disgusted with their lack of customer service and also that I have paid for something that never arrived. I will NEVER use this company again and… Read Full Review

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★★★★★

“Amazing”

Written on: 13/01/2015 by louiethomas12 (1 review written)

Website is simple & very easy to navigate ..... Vibrant colors flowers were full of fragrance and life....I loved them… Read Full Review

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★★★★★

“Brilliant ”

Written on: 06/01/2015 by gezzatheclaret (1 review written)

Ordered off this site after being recommended by a friend and wasn't disappointed received a stunning bouquet that looked even better than the picture on the website which came in a lovely box and arrived right on time will be recommending this site to all my friends thank you… Read Full Review

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★☆☆☆☆

“Please do not use this company under any circumstances!”

Written on: 06/12/2014 by Claire202 (1 review written)

No,No,No, do not under any circumstances use this company as they failed to delivery on the named date requested and when they deliverded the next day,the order was incomplete. I ordered and paid for red roses,chocolates and a bottle of Prosecco on the 26th of Novemeber to be delivered on the 2nd of December for my Aunt and Uncles Golden wedding.I had felt that this was sufficient time for the order to be sent.As this was the date of the anniversary I did not want the gifts to arrive on any… Read Full Review

Katiehlbrown's Comment

Written on: 19/01/2015

Same thing has happened to me, ordered flowers and a balloon for my best friends 30th to arrive on her birthday, she waited in ALL day and missed her birthday lunch and no flowers arrived, contacted the company and not heard anything back, so will be getting my bank to reclaim the money from them (my bank says I can!) Disgusting behaviour!!!!!!!

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★★☆☆☆

“disappointed ”

Written on: 02/12/2014

I ordered some flowers with 21st ballon for my daughters birthday the flowers arrived and were lovely but didnt get the 21st balloon i paid for i tried to call someone but hanging on phone for 10 mins i decided to leave a message for someone to call me back which never happened then i emailed waited 3 days before someone responded saying they would look into it never got any reply i asked afain 4 days later got nothing again so i wrote a lwtter of complaint wanting refund for the balloon that… Read Full Review

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★☆☆☆☆

“disappointed”

Written on: 01/12/2014 by SueToyn (1 review written)

Still waiting for flowers to be delivered two days later was a special birthday treat… Read Full Review

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★★★★★

“Good Value, Easy To Use”

Written on: 01/07/2014 by RoccoCleveland (1 review written)

These aren't bargain basement prices, but they aren't bargain basement flowers either. You definately get what you pay for. I ordered the Sorbet bouquet for £34.99 and it arrived beautifully boxed with loads of peonies and pink roses. Can't recommend enough. Having been let down a lot by ordering online I'm happy to have found a company I can trust from now on… Read Full Review

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★★★★★

“Thank you so much”

Written on: 25/04/2014 by GlynisFortes (1 review written)

I ordered from you for the first time for my best friend's 60th birthday. Unfortunately due to an error at your end the delivery arrived a week early and I was very disappointed as the surprise element for her birthday had gone. I emailed about the mistake and was very pleased that not only was the order for flowers and balloon repeated but a box of chocolates was sent as well. Thank you very much for such excellent customer service. I've seen a picture of the flowers and they looked lovely… Read Full Review

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★★★★★

“Absolutely wonderful”

Written on: 16/04/2014 by misskatietweet (1 review written)

Wonderful flowers, lasted much longer than any other we have had, 100% recommend ♥ Katie mackenzie… Read Full Review

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★★★★★

“Something Different”

Written on: 15/04/2014 by sarah342w (1 review written)

Really Impressed, easy to use and great if you're after something a little bit different… Read Full Review

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★☆☆☆☆

“STAY AWAY!!! YOU WONT GET WHAT YOU ORDERED OR ON TIME!!!”

Written on: 07/04/2014 by Lezaann (1 review written)

After searching the internet for a specific delivery date I came across order-flowers.co.uk that offered the delivery date I required. I picked the bouquet of flowers and an 18th birthday ballon to go with them for my step daughter as I would be un able to see her on her special day. Paid £35.58 so not cheap but worth it knowing she would get them on her birthday! Only for them to turn up a day LATE and with no ballon!!! I contacted customer services to which I had a prompt reply and the… Read Full Review

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