Absolutely disgraceful

Click here if this is your business
Marks and Spencer Flowers www.marksandspencer.com/flowers
★★☆☆☆
1.5
8.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Guest's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

“Absolutely disgraceful”

★☆☆☆☆

written by on 24/12/2016

Received the Hydrangea arrangement on Mon 19th December in a burst box dumped on my doorstep even though I was in house .
Everything looked half dead but I hoped after being cut and treated they would improve. Not a bit! They were in bin by Wed 21st Dec.
My sister had exact same experience with hers as the sender sent to both of us.This is the second time this has happened to me with M&S flowers. I feel they bank on the fact that the recipient does not want to complain as they don't want to upset the sender. Disgraceful!!

  • Goods purchased & cost

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0