Nonexistent customer service & terrible delivery

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MakailaHoffman34's review of Marks and Spencer Flowers www.marksandspencer.com/flowers

★☆☆☆☆

“Nonexistent customer service and terrible delivery”

Written on: 31/03/2014 by MakailaHoffman34 (1 review written)

M&S are absolute rip off merchants, I bought flowers for my wife for mothers day and they did not turn up until late afternoon. By then I had to tell her that she was to expect flowers, spoiling the surprise. Yodel of all delivery firms left it by our car as we were out and didn't even put a card through the door, imagine if someone took them whilst we were out! I also ordered flowers for my mother and she didn't receive hers until about 16:00. I am absolutely disgusted, I will never shop with M&S ever again. When companies like M&S cut corners and use terrible cheap delivery firms, they have lost the plot, and hopefully most of their loyal customers.

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